1. Kimberly Gonzalez
14086 Airline Highway Apartment 424 Gonzales, LA 70737 l 254.485.0569
kimberly-gonzalez@live.com
EDUCATION
Texas Tech University, Lubbock, Texas May 2013
Bachelor of Business Administration, Management
Minor: Spanish
Menendez Pelayo International University, Seville, Spain February 2012- May 2012
Completed coursework in fields of Business and Spanish
Learned to quickly establish rapport with individuals in an unfamiliar environment
SKILLS-ACCOMPLISHMENTS
Fluent in Spanish
Dale Carnegie Course completion
Proficient in Microsoft Office including Word, Outlook, PowerPoint, and Excel
Public Speaking
Stress/ Time Management
Sewell Professional Service Provider’s Course completion
WORK EXPERIENCE
Unity Concepts, Inc. Baton Rouge, Louisiana February 2015-Present
Human Resource Manager/ Recruiter
 Assured utmost legal compliance
 Consecutively remained in top rankings for highest standards met.
 Engaged in effective communication regarding HR matters with manager.
 Administered and communicated HR policies and practices with employees.
 Oversaw pre and post-employment process.
 Actively recruited qualified candidates.
 Addressed employee concerns.
 Exercised administrative duties and record keeping..
 Created job descriptions and postings on various media forms.
Sewell Cadillac of Dallas Dallas, Texas May 2013-September 2014
Assistant Service Manager
 Successfully multitasked in fast pace environment.
 Managed seven technicians while maintaining maximum level of customer service.
 Effectively managed customer vehicle turnaround time while facilitating customer service experience.
 Upsold across various departments to meet customer needs and sales objectives.
 Translated for customers.
 Efficiently interpreted and addressed customer concerns.
 Promoted dealership services, answered telephone calls regarding customer inquiries.
University Pointe Lubbock, Texas 2011-2011
Community Advisor
 Leasing Agent
 Maintained apartment complex and promote property
Texas Tech Child Development and Research Center Lubbock, Texas 2010-2011

2. Student Assistant
 Managed activities for 13 children between 2 and 3 years of age
ORGANIZATIONS
SERVICE
• UMC- Play with children in Pediatrics 2010- 2012
• Boys and Girls Club- Lubbock, TX 2009-2010
• H.O.P.E. Inc. 100+ hours 2008- 2012