REQUIRED TEXTBOOK: Human Relations: Job-Oriented Interpersonal Skills, 11/en, by Andrew DuBrin (Be sure to get the eleventh edition!). ISBN-10: 0135109418 ISBN-13:  9780135109410 1. Mention the four key factor of emotional intelligence. 2. Mention steps in the communications process. 3. Mention 6 Positive Interpersonal Skills While Using Cell Phones. 4. Mention 5 advantages and 5 disadvantages of teams and teamwork. .

1. REQUIRED TEXTBOOK: Human Relations: Job-Oriented
Interpersonal Skills, 11/en, by Andrew DuBrin (Be sure to get
the eleventh edition!).
ISBN-10: 0135109418
ISBN-13: 9780135109410
1.
Mention the four key factor of emotional intelligence.
2.
Mention steps in the communications process.
3.
Mention
6 Positive Interpersonal Skills While Using Cell Phones.
4.
Mention
5 advantages and 5 disadvantages of teams and teamwork.