SlideShare a Scribd company logo
1 of 4
Course- Negotiation and Conflict Resolution
School of Business and Economics
Introduction
Negotiation is a multi-faceted concept, primarily
comprising of psychological factors such as perceptions,
cognitive biases, and emotional quotient. Although cognitive
abilities and emotions affect a negotiation, perception greatly
impacts how a negotiator perceives his or her social
environment; the perceiver considers previous experience,
current relationship with the other communicator, behavior
before making a perception. (Barry, Lewicki, & Saunders,
2014). With reference to the topic of discussion lets deep dive
into the concept of perception that is derived by observing at a
distance, the body language of two strangers communicating
with each other.
Observing two strangers
Once back in the summer of `99, at an idle afternoon, I
was sipping a strong black arabica and reading a novel by
Agatha Cristie in one of the local diners in New Rochelle, north
of Manhattan. It was a hot and humid day outside; quite an
untypical east-coast August afternoon. I could often see through
the glass façade of the diner, few passerby walking through the
sidewalk. All of a sudden I noticed a young man and a woman
in their early twenties halted in front of the diner. The man was
Caucasian by ethnicity whereas the woman was Asian, and both
of them were carrying backpacks. At a first glance, I perceived
on the basis of their ethnicity that they are not related to each
other. According to Lunenburg (2010), proxemics is one of the
forms of nonverbal communication used to perceive physical
space and conversational distance between the actors involved
in a communication; hence on the basis of proxemics if two
communicators are within two to 4 feet they belong to a
personal zone category wherein both of the individuals are well
acquainted with each other. Thereby looking at the physical
space which is approximately 3 feet I perceived that they must
be friends coming back from a school nearby. As mentioned by
Lunenberg (2010), Kinesics describes the gestures in a
nonverbal communication. I noticed the man looked up in the
sky and then to the ground; rubbed his forehead with left palm
and placed his right palm on his throat for two seconds while
having a conversation with the woman. On the basis of the
kinesics, I perceived the man must be thirsty in this hot and
humid weather and trying to persuade his friend to come along
with him to the diner to grab a cold beverage. According to
Phutela (2015), sign language is also a part of the nonverbal
language, which was portrayed by the woman when she looked
at her watch indicating that she is constrained by time. But after
having a discussion of 5 minutes I encountered them entering
the diner to grab chilled iced-coffee for them and then walked
away.
Conclusion
As we can see that perception is very opinionated
therefore there are chances to make distorted perception. Hence
it is important to not be completely depended on perception in a
negotiation.
Reference
Barry, B., Lewicki, R.J., & Saunders, D.M. (2014). Negotiation.
New York, NY: McGraw-Hill Higher Education.
Lunenburg, F.C. (2010). Louder Than Words: The Hidden
Power of Nonverbal Communication in the Workplace.
International Journal of Scholarly Academic Intellectual
Diversity. Volume 12, Number 1.
Phutela, D. (2015). The Importance of Nonverbal
Communication. The IUP Journal of Soft Skills, Vol. IX, No. 4.
instructions:
The above discussion was posted by my classmate & need to
post my view with a response.
need to be done within 15hrs from posted time.
Please note for all discussion questions you must read the
corresponding textbook chapter/s to correctly respond to the
question. You must include references from academically
reviewed articles found in the CU library. All assignments are
Turnitin enabled and the acceptable range for Turnitin is 0-15%.
High Turnitin scores will adversely affect your grade therefore
you must include in-text citations, paraphrasing and quotations
to have a score that is within the acceptable range.
A simple format for responding to discussion questions is as
follows:-
1. Introduction 12-15 lines this paragraph introduces the topic
of the discussion
2. Body of the response (2-3 paragraphs) of 12-15 lines each
which answers the question fully
3. Summary/conclusion 12-15 lines this paragraph summarizes
the main points of the discussion.
4. Reference list in full APA format

More Related Content

Similar to Course- Negotiation and Conflict ResolutionSchool of Business

Week One Content OutlineBSCOM234 Version 21Week One Con.docx
Week One Content OutlineBSCOM234 Version 21Week One Con.docxWeek One Content OutlineBSCOM234 Version 21Week One Con.docx
Week One Content OutlineBSCOM234 Version 21Week One Con.docxphilipnelson29183
 
Communication and role of social media in pakistan's election 2013
Communication and role of social media in pakistan's election 2013Communication and role of social media in pakistan's election 2013
Communication and role of social media in pakistan's election 2013Muhammad Assad Fahim Khan
 
Assignment Culture and Context.docx
Assignment Culture and Context.docxAssignment Culture and Context.docx
Assignment Culture and Context.docxstudywriters
 
Social psychological processes communication
Social psychological processes   communicationSocial psychological processes   communication
Social psychological processes communicationindianeducation
 
Photo Essay Example.pdf
Photo Essay Example.pdfPhoto Essay Example.pdf
Photo Essay Example.pdfTameka Howard
 
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...InocentesLegaspiJr2
 
Communicative Competence -Final PPT.
Communicative Competence -Final PPT.Communicative Competence -Final PPT.
Communicative Competence -Final PPT.Bilal Yaseen
 
Cross cultural communication
Cross cultural communicationCross cultural communication
Cross cultural communicationHuyen Nguyen
 
Assignment 3 Communication Culture and ContextIn this assignment.docx
Assignment 3 Communication Culture and ContextIn this assignment.docxAssignment 3 Communication Culture and ContextIn this assignment.docx
Assignment 3 Communication Culture and ContextIn this assignment.docxeleanorabarrington
 
INTERSUBJECTIVITY-MJ-FINAL.pptx
INTERSUBJECTIVITY-MJ-FINAL.pptxINTERSUBJECTIVITY-MJ-FINAL.pptx
INTERSUBJECTIVITY-MJ-FINAL.pptxssuserf6c489
 
Write A Cause And Effect Essay
Write A Cause And Effect EssayWrite A Cause And Effect Essay
Write A Cause And Effect EssayDonna Wolford
 
Cross cultural communication
Cross cultural communicationCross cultural communication
Cross cultural communicationRijitha R
 

Similar to Course- Negotiation and Conflict ResolutionSchool of Business (13)

Week One Content OutlineBSCOM234 Version 21Week One Con.docx
Week One Content OutlineBSCOM234 Version 21Week One Con.docxWeek One Content OutlineBSCOM234 Version 21Week One Con.docx
Week One Content OutlineBSCOM234 Version 21Week One Con.docx
 
Communication and role of social media in pakistan's election 2013
Communication and role of social media in pakistan's election 2013Communication and role of social media in pakistan's election 2013
Communication and role of social media in pakistan's election 2013
 
Assignment Culture and Context.docx
Assignment Culture and Context.docxAssignment Culture and Context.docx
Assignment Culture and Context.docx
 
Verbal comunication
Verbal comunicationVerbal comunication
Verbal comunication
 
Social psychological processes communication
Social psychological processes   communicationSocial psychological processes   communication
Social psychological processes communication
 
Photo Essay Example.pdf
Photo Essay Example.pdfPhoto Essay Example.pdf
Photo Essay Example.pdf
 
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...
Authentic Dialogue, topic in the subject ntroduction to Philosophy of the Hum...
 
Communicative Competence -Final PPT.
Communicative Competence -Final PPT.Communicative Competence -Final PPT.
Communicative Competence -Final PPT.
 
Cross cultural communication
Cross cultural communicationCross cultural communication
Cross cultural communication
 
Assignment 3 Communication Culture and ContextIn this assignment.docx
Assignment 3 Communication Culture and ContextIn this assignment.docxAssignment 3 Communication Culture and ContextIn this assignment.docx
Assignment 3 Communication Culture and ContextIn this assignment.docx
 
INTERSUBJECTIVITY-MJ-FINAL.pptx
INTERSUBJECTIVITY-MJ-FINAL.pptxINTERSUBJECTIVITY-MJ-FINAL.pptx
INTERSUBJECTIVITY-MJ-FINAL.pptx
 
Write A Cause And Effect Essay
Write A Cause And Effect EssayWrite A Cause And Effect Essay
Write A Cause And Effect Essay
 
Cross cultural communication
Cross cultural communicationCross cultural communication
Cross cultural communication
 

More from kedsliemichal

I need a effective research about Salt River in Arizona and how it i.docx
I need a effective research about Salt River in Arizona and how it i.docxI need a effective research about Salt River in Arizona and how it i.docx
I need a effective research about Salt River in Arizona and how it i.docxkedsliemichal
 
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docx
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docxI need a paper on1) Scenario Pursuant to the 2010 Health Care R.docx
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docxkedsliemichal
 
I need a good reserch on Doilies (doily) history should incl.docx
I need a good reserch on Doilies (doily) history should incl.docxI need a good reserch on Doilies (doily) history should incl.docx
I need a good reserch on Doilies (doily) history should incl.docxkedsliemichal
 
I need a grammar, content and reference review of AMA style. I am al.docx
I need a grammar, content and reference review of AMA style. I am al.docxI need a grammar, content and reference review of AMA style. I am al.docx
I need a grammar, content and reference review of AMA style. I am al.docxkedsliemichal
 
I need a paragraph for each question with details,1) How can u.docx
I need a paragraph for each question with details,1) How can u.docxI need a paragraph for each question with details,1) How can u.docx
I need a paragraph for each question with details,1) How can u.docxkedsliemichal
 
I need a essay that sounds very personal but yet professional.It.docx
I need a essay that sounds very personal but yet professional.It.docxI need a essay that sounds very personal but yet professional.It.docx
I need a essay that sounds very personal but yet professional.It.docxkedsliemichal
 
I need a Juke Box Created in Visual Studios 2010.The code should b.docx
I need a Juke Box Created in Visual Studios 2010.The code should b.docxI need a Juke Box Created in Visual Studios 2010.The code should b.docx
I need a Juke Box Created in Visual Studios 2010.The code should b.docxkedsliemichal
 
I need a Child Development timeline power point referencing physical.docx
I need a Child Development timeline power point referencing physical.docxI need a Child Development timeline power point referencing physical.docx
I need a Child Development timeline power point referencing physical.docxkedsliemichal
 
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docx
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docxi need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docx
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docxkedsliemichal
 
I need a 5 page essay for Let The Great World Spin, double spaced. T.docx
I need a 5 page essay for Let The Great World Spin, double spaced. T.docxI need a 5 page essay for Let The Great World Spin, double spaced. T.docx
I need a 5 page essay for Let The Great World Spin, double spaced. T.docxkedsliemichal
 
I need a 4 page paper....defining a WORD......which meets below .docx
I need a 4 page paper....defining a WORD......which meets below .docxI need a 4 page paper....defining a WORD......which meets below .docx
I need a 4 page paper....defining a WORD......which meets below .docxkedsliemichal
 
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docx
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docxI need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docx
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docxkedsliemichal
 
I need a 5 page paper apa with references.  The details are below..docx
I need a 5 page paper apa with references.  The details are below..docxI need a 5 page paper apa with references.  The details are below..docx
I need a 5 page paper apa with references.  The details are below..docxkedsliemichal
 
I need 6 pages for the project and the 7th page is the reference.docx
I need 6 pages for the project and the 7th page is the reference.docxI need 6 pages for the project and the 7th page is the reference.docx
I need 6 pages for the project and the 7th page is the reference.docxkedsliemichal
 
I need a 3 page, single spaced, MLA style paper that focus on the .docx
I need a 3 page, single spaced, MLA style paper that focus on the .docxI need a 3 page, single spaced, MLA style paper that focus on the .docx
I need a 3 page, single spaced, MLA style paper that focus on the .docxkedsliemichal
 
I need a 5 page paper APA format with References on the following to.docx
I need a 5 page paper APA format with References on the following to.docxI need a 5 page paper APA format with References on the following to.docx
I need a 5 page paper APA format with References on the following to.docxkedsliemichal
 
I need a 3 page philosophy essay on Socrates, with a focus on his .docx
I need a 3 page philosophy essay on Socrates, with a focus on his .docxI need a 3 page philosophy essay on Socrates, with a focus on his .docx
I need a 3 page philosophy essay on Socrates, with a focus on his .docxkedsliemichal
 
I need a 2 papers geology hypothesis its a class project for GE.docx
I need a 2 papers geology hypothesis its a class project for GE.docxI need a 2 papers geology hypothesis its a class project for GE.docx
I need a 2 papers geology hypothesis its a class project for GE.docxkedsliemichal
 
I need 3 sources about the Arctic wolves.The first source about ho.docx
I need 3 sources about the Arctic wolves.The first source about ho.docxI need 3 sources about the Arctic wolves.The first source about ho.docx
I need 3 sources about the Arctic wolves.The first source about ho.docxkedsliemichal
 
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docx
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docxI need 5 PowerPoint slides about Masculinity and Homophobia.Most.docx
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docxkedsliemichal
 

More from kedsliemichal (20)

I need a effective research about Salt River in Arizona and how it i.docx
I need a effective research about Salt River in Arizona and how it i.docxI need a effective research about Salt River in Arizona and how it i.docx
I need a effective research about Salt River in Arizona and how it i.docx
 
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docx
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docxI need a paper on1) Scenario Pursuant to the 2010 Health Care R.docx
I need a paper on1) Scenario Pursuant to the 2010 Health Care R.docx
 
I need a good reserch on Doilies (doily) history should incl.docx
I need a good reserch on Doilies (doily) history should incl.docxI need a good reserch on Doilies (doily) history should incl.docx
I need a good reserch on Doilies (doily) history should incl.docx
 
I need a grammar, content and reference review of AMA style. I am al.docx
I need a grammar, content and reference review of AMA style. I am al.docxI need a grammar, content and reference review of AMA style. I am al.docx
I need a grammar, content and reference review of AMA style. I am al.docx
 
I need a paragraph for each question with details,1) How can u.docx
I need a paragraph for each question with details,1) How can u.docxI need a paragraph for each question with details,1) How can u.docx
I need a paragraph for each question with details,1) How can u.docx
 
I need a essay that sounds very personal but yet professional.It.docx
I need a essay that sounds very personal but yet professional.It.docxI need a essay that sounds very personal but yet professional.It.docx
I need a essay that sounds very personal but yet professional.It.docx
 
I need a Juke Box Created in Visual Studios 2010.The code should b.docx
I need a Juke Box Created in Visual Studios 2010.The code should b.docxI need a Juke Box Created in Visual Studios 2010.The code should b.docx
I need a Juke Box Created in Visual Studios 2010.The code should b.docx
 
I need a Child Development timeline power point referencing physical.docx
I need a Child Development timeline power point referencing physical.docxI need a Child Development timeline power point referencing physical.docx
I need a Child Development timeline power point referencing physical.docx
 
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docx
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docxi need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docx
i need a 600-word (minimum) essay on Federalist Paper #10. Must prov.docx
 
I need a 5 page essay for Let The Great World Spin, double spaced. T.docx
I need a 5 page essay for Let The Great World Spin, double spaced. T.docxI need a 5 page essay for Let The Great World Spin, double spaced. T.docx
I need a 5 page essay for Let The Great World Spin, double spaced. T.docx
 
I need a 4 page paper....defining a WORD......which meets below .docx
I need a 4 page paper....defining a WORD......which meets below .docxI need a 4 page paper....defining a WORD......which meets below .docx
I need a 4 page paper....defining a WORD......which meets below .docx
 
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docx
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docxI need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docx
I need a 2 pages report with atleast 1 workcited.  QUESTION Gen.docx
 
I need a 5 page paper apa with references.  The details are below..docx
I need a 5 page paper apa with references.  The details are below..docxI need a 5 page paper apa with references.  The details are below..docx
I need a 5 page paper apa with references.  The details are below..docx
 
I need 6 pages for the project and the 7th page is the reference.docx
I need 6 pages for the project and the 7th page is the reference.docxI need 6 pages for the project and the 7th page is the reference.docx
I need 6 pages for the project and the 7th page is the reference.docx
 
I need a 3 page, single spaced, MLA style paper that focus on the .docx
I need a 3 page, single spaced, MLA style paper that focus on the .docxI need a 3 page, single spaced, MLA style paper that focus on the .docx
I need a 3 page, single spaced, MLA style paper that focus on the .docx
 
I need a 5 page paper APA format with References on the following to.docx
I need a 5 page paper APA format with References on the following to.docxI need a 5 page paper APA format with References on the following to.docx
I need a 5 page paper APA format with References on the following to.docx
 
I need a 3 page philosophy essay on Socrates, with a focus on his .docx
I need a 3 page philosophy essay on Socrates, with a focus on his .docxI need a 3 page philosophy essay on Socrates, with a focus on his .docx
I need a 3 page philosophy essay on Socrates, with a focus on his .docx
 
I need a 2 papers geology hypothesis its a class project for GE.docx
I need a 2 papers geology hypothesis its a class project for GE.docxI need a 2 papers geology hypothesis its a class project for GE.docx
I need a 2 papers geology hypothesis its a class project for GE.docx
 
I need 3 sources about the Arctic wolves.The first source about ho.docx
I need 3 sources about the Arctic wolves.The first source about ho.docxI need 3 sources about the Arctic wolves.The first source about ho.docx
I need 3 sources about the Arctic wolves.The first source about ho.docx
 
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docx
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docxI need 5 PowerPoint slides about Masculinity and Homophobia.Most.docx
I need 5 PowerPoint slides about Masculinity and Homophobia.Most.docx
 

Recently uploaded

COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxannathomasp01
 
Play hard learn harder: The Serious Business of Play
Play hard learn harder:  The Serious Business of PlayPlay hard learn harder:  The Serious Business of Play
Play hard learn harder: The Serious Business of PlayPooky Knightsmith
 
Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111GangaMaiya1
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Pooja Bhuva
 
Model Attribute _rec_name in the Odoo 17
Model Attribute _rec_name in the Odoo 17Model Attribute _rec_name in the Odoo 17
Model Attribute _rec_name in the Odoo 17Celine George
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024Elizabeth Walsh
 
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfUGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfNirmal Dwivedi
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSSpellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSAnaAcapella
 
How to Add a Tool Tip to a Field in Odoo 17
How to Add a Tool Tip to a Field in Odoo 17How to Add a Tool Tip to a Field in Odoo 17
How to Add a Tool Tip to a Field in Odoo 17Celine George
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxJisc
 
21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptxJoelynRubio1
 
dusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningdusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningMarc Dusseiller Dusjagr
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxDr. Ravikiran H M Gowda
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxmarlenawright1
 
Introduction to TechSoup’s Digital Marketing Services and Use Cases
Introduction to TechSoup’s Digital Marketing  Services and Use CasesIntroduction to TechSoup’s Digital Marketing  Services and Use Cases
Introduction to TechSoup’s Digital Marketing Services and Use CasesTechSoup
 
What is 3 Way Matching Process in Odoo 17.pptx
What is 3 Way Matching Process in Odoo 17.pptxWhat is 3 Way Matching Process in Odoo 17.pptx
What is 3 Way Matching Process in Odoo 17.pptxCeline George
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17Celine George
 
Tatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsTatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsNbelano25
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jisc
 

Recently uploaded (20)

COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
 
Play hard learn harder: The Serious Business of Play
Play hard learn harder:  The Serious Business of PlayPlay hard learn harder:  The Serious Business of Play
Play hard learn harder: The Serious Business of Play
 
Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111Details on CBSE Compartment Exam.pptx1111
Details on CBSE Compartment Exam.pptx1111
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
Model Attribute _rec_name in the Odoo 17
Model Attribute _rec_name in the Odoo 17Model Attribute _rec_name in the Odoo 17
Model Attribute _rec_name in the Odoo 17
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdfUGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
UGC NET Paper 1 Unit 7 DATA INTERPRETATION.pdf
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPSSpellings Wk 4 and Wk 5 for Grade 4 at CAPS
Spellings Wk 4 and Wk 5 for Grade 4 at CAPS
 
How to Add a Tool Tip to a Field in Odoo 17
How to Add a Tool Tip to a Field in Odoo 17How to Add a Tool Tip to a Field in Odoo 17
How to Add a Tool Tip to a Field in Odoo 17
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx21st_Century_Skills_Framework_Final_Presentation_2.pptx
21st_Century_Skills_Framework_Final_Presentation_2.pptx
 
dusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learningdusjagr & nano talk on open tools for agriculture research and learning
dusjagr & nano talk on open tools for agriculture research and learning
 
REMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptxREMIFENTANIL: An Ultra short acting opioid.pptx
REMIFENTANIL: An Ultra short acting opioid.pptx
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
Introduction to TechSoup’s Digital Marketing Services and Use Cases
Introduction to TechSoup’s Digital Marketing  Services and Use CasesIntroduction to TechSoup’s Digital Marketing  Services and Use Cases
Introduction to TechSoup’s Digital Marketing Services and Use Cases
 
What is 3 Way Matching Process in Odoo 17.pptx
What is 3 Way Matching Process in Odoo 17.pptxWhat is 3 Way Matching Process in Odoo 17.pptx
What is 3 Way Matching Process in Odoo 17.pptx
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17
 
Tatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf artsTatlong Kwento ni Lola basyang-1.pdf arts
Tatlong Kwento ni Lola basyang-1.pdf arts
 
Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)Jamworks pilot and AI at Jisc (20/03/2024)
Jamworks pilot and AI at Jisc (20/03/2024)
 

Course- Negotiation and Conflict ResolutionSchool of Business

  • 1. Course- Negotiation and Conflict Resolution School of Business and Economics Introduction Negotiation is a multi-faceted concept, primarily comprising of psychological factors such as perceptions, cognitive biases, and emotional quotient. Although cognitive abilities and emotions affect a negotiation, perception greatly impacts how a negotiator perceives his or her social environment; the perceiver considers previous experience, current relationship with the other communicator, behavior before making a perception. (Barry, Lewicki, & Saunders, 2014). With reference to the topic of discussion lets deep dive into the concept of perception that is derived by observing at a distance, the body language of two strangers communicating with each other. Observing two strangers Once back in the summer of `99, at an idle afternoon, I was sipping a strong black arabica and reading a novel by Agatha Cristie in one of the local diners in New Rochelle, north of Manhattan. It was a hot and humid day outside; quite an untypical east-coast August afternoon. I could often see through the glass façade of the diner, few passerby walking through the sidewalk. All of a sudden I noticed a young man and a woman in their early twenties halted in front of the diner. The man was Caucasian by ethnicity whereas the woman was Asian, and both of them were carrying backpacks. At a first glance, I perceived on the basis of their ethnicity that they are not related to each other. According to Lunenburg (2010), proxemics is one of the forms of nonverbal communication used to perceive physical
  • 2. space and conversational distance between the actors involved in a communication; hence on the basis of proxemics if two communicators are within two to 4 feet they belong to a personal zone category wherein both of the individuals are well acquainted with each other. Thereby looking at the physical space which is approximately 3 feet I perceived that they must be friends coming back from a school nearby. As mentioned by Lunenberg (2010), Kinesics describes the gestures in a nonverbal communication. I noticed the man looked up in the sky and then to the ground; rubbed his forehead with left palm and placed his right palm on his throat for two seconds while having a conversation with the woman. On the basis of the kinesics, I perceived the man must be thirsty in this hot and humid weather and trying to persuade his friend to come along with him to the diner to grab a cold beverage. According to Phutela (2015), sign language is also a part of the nonverbal language, which was portrayed by the woman when she looked at her watch indicating that she is constrained by time. But after having a discussion of 5 minutes I encountered them entering the diner to grab chilled iced-coffee for them and then walked away. Conclusion As we can see that perception is very opinionated therefore there are chances to make distorted perception. Hence it is important to not be completely depended on perception in a negotiation. Reference Barry, B., Lewicki, R.J., & Saunders, D.M. (2014). Negotiation. New York, NY: McGraw-Hill Higher Education. Lunenburg, F.C. (2010). Louder Than Words: The Hidden Power of Nonverbal Communication in the Workplace.
  • 3. International Journal of Scholarly Academic Intellectual Diversity. Volume 12, Number 1. Phutela, D. (2015). The Importance of Nonverbal Communication. The IUP Journal of Soft Skills, Vol. IX, No. 4. instructions: The above discussion was posted by my classmate & need to post my view with a response. need to be done within 15hrs from posted time. Please note for all discussion questions you must read the corresponding textbook chapter/s to correctly respond to the question. You must include references from academically reviewed articles found in the CU library. All assignments are Turnitin enabled and the acceptable range for Turnitin is 0-15%. High Turnitin scores will adversely affect your grade therefore you must include in-text citations, paraphrasing and quotations to have a score that is within the acceptable range. A simple format for responding to discussion questions is as follows:- 1. Introduction 12-15 lines this paragraph introduces the topic of the discussion 2. Body of the response (2-3 paragraphs) of 12-15 lines each which answers the question fully 3. Summary/conclusion 12-15 lines this paragraph summarizes the main points of the discussion.
  • 4. 4. Reference list in full APA format