The document discusses the Bruges Public Library's "Cabrio" system which aims to integrate, advise on, and mobilize access to the library's resources in three ways: 1. It integrates the library's catalogue with resources from other libraries and databases to provide a more comprehensive search experience for users. 2. It provides advisory services such as personalized recommendations, subject guides, and enriched metadata to help users discover relevant resources. 3. It mobilizes access to the library's content by optimizing its website and blog, encouraging sharing on social networks, and planning to integrate review and list-making tools to better engage users outside of the library.

1. Cabrio logy The Bruges Aquabrowser Experience

2. Bruges Public Library Public library - 40.000 users, 1.200.000 circulation - 1 main library + 12 branches Special collections - legacy of medieval monasteries (manuscripts, incunabula, old print books) - addition of several private libraries and archives of poet Guido Gezelle - continuous acquisition of Brugensia (local history topics and local ‘pantheon’, Bruges’ publishing history) Bruges Public Library

4. Bruges Public Library Efficiency < integrating local catalogue with provincial and Flemish resources Internal integration : public library and heritage library (also cooperation with local heritage partners) Library innovation Why Aquabrowser ?

5. Hybrid environment (abundance & immediacy) Active users Life styles & niches Authority?

7. Bruges Public Library INTEGRATING - intra muros and extra muros - analogue and digital - bibliographical and other - creating value ADVISING - adding local focus and timing - unifying physical and digital activities - dynamics and user involvement MOBILISING - optimising own channel - other channels? Inside out / outside in Digital library issues Adapted from Robin Murray ‘Library Systems: Synthesise, Specialise, Mobilise ’ (Ariadne 48)

8. Cabrio INTEGRATIE INTEGRATING This man was looking for The Red Hot Chili Peppers and found much more…

9. Bruges Public Library 3 vubis databases, 3 data formats - public library (> 1830) - old print books and manuscript collection - literary archives Guido Gezelle + links to digitised resources + text editions Internal integration

11. manuscript collection literary archives book collection digitised resources search on local publisher ‘verbeke-loys’

12. books by Caroline Popp books on Caroline Popp (external) pictorial collections search on local author ‘Caroline Popp’

13. search on works owned by the Monastery of Ten Duinen old print books medieval manuscripts

14. Bruges Public Library General sources: - Flemish Digital Library (Bibnet) - Literary resources on the web + External linking to Librarything and other literary and musical resources Local sources: - Local events and courses - Community information - Historical picture database of Bruges External sources merged with catalogue

15. integration of literary blog and websites search on author ‘Peter Verhelst’

16. integration of local events and courses integration of local community information integration of websites (Flemish Digital Library) search on ‘pregnancy’

17. integration of national thesaurus (Flemish Digital Library) using it for local non-bibliographical resources search on ‘dishes’

18. Negotiating boundaries Making the outside world visible within the library selectively and in a structured way

19. CDR via via CDR via Lastfm via OpenVlacc mashing up the local catalogue with the Flemish Digital Library (Bibnet)

20. Bruges Public Library Content: article database, websites, connection to DigiLeen (digital lending of music, CDR), track records (CDR), etc. Data enrichment and correction a.o. subject headings, awards, FRBR keys, etc. Thesaurus integration Innovation: a.o. addthisbutton, lastfm mashup, relevance ranking, etc. Collective negotiation & digital rights Input Flemish Digital Library (Bibnet)

21. Bruges Public Library 15% of the items are digitally available (home use!) > otherwise, connection to services for placing holds / ticketing > working on integration with union catalogue and ILL “Glocal”: combination of vertical and horizontal integration > reconciling scale economies and local dynamics Integration: some findings

22. Bruges Public Library win-win > Bruges public library (40.000 users) is a useful channel to external providers; New issue: Where does the library end? > library is being enriched and becomes more appealing, also to people who aren’t focused on the traditional library resources hybrid content > advisory services > focusing on user needs, rather than collection or medium > making the choice for medium within the library system Integration: some findings

23. ADVISING This girl was looking for ‘The Kite Runner’ and found much more…

24. Bruges Public Library Discovery: Connecting people to knowledge and inspiration - of which they had no prior knowledge or interest - of which they couldn’t formulate the need Simplifying: - reducing overload & noise Advising

25. Bruges Public Library Primary division between public library and special collections > working on window between them 4 subsets based on content / target group - own showcase: covers, menu, blog items - own internal / external data - own presentation - own facets (refining) 1. Segmentation

26. subset specific blog integration subset specific menu canned searches discovery pages subset specific cover flow of acquisitions searching the children’s library internal and external data (e.g. theatre for children)

27. Bruges Public Library thesaurus > immediate expansion or suggested in cloud > using library intelligence on external sources stemming on particular fields Did you mean? Relevance ranking : boost on popular items (number of items) Acquisition sorting for some field indexes (e.g. subject) 2. Smart searching and sorting

28. Bruges Public Library sight and sound (cf Gardner multiple intelligences) - covers - podcasts and trailers advisory data - subject headings, awards, original language, etc. - media mentions (including canon and authoritative guides - bestsellers - lastfm mashup - references to external information: e.g. Librarything, Google Books and muziekweb - heritage collections: provenance, exhibitions, publications, etc. 3. Data enrichment

29. FRBR clustering of different editions and languages summary of availability information linking to external advisory data (public domain + subcription databases) internal advisory data: descriptive + rich browsing (acquisition ranking) movie trailer

30. Bruges Public Library refining e.g. fiction refined by awards, media mentions, etc. e.g. heritage refined by exhibition or source of acquisition > activating long tail Rich browsing - on result list (author / subject heading) - on individual record - starting points via showcase: menu, cover flow and blog items - combined with acquisition sorting FRBR-clusters graphical navigation by world map 4. Descriptive metadata > selection

31. discovery pages as points of entry

32. finding SF and Fantasy fiction refining by subject, genre, awards, media mentions, author, series…

33. finding Scandinavian fiction in translation subject headings associated with the region canned search on original language (combination of Scandinavian languages) result list which can be refined by genre, date, awards, media mentions, etc.

34. Bruges Public Library - connecting content with what happens in the library, in the city or the general media - is independent, but has Cabrio as a primary channel - centripetal: activating content - leading to conversations - 1 message per subset per week - based on calendar - on screen basis and on year basis attempting to achieve a good representativeness 5. Blog integration

35. physical cd concert in Bruges digital loan item blog item: connecting content with real life, activating long tail on basis of what happens in the city

36. Bruges Public Library finding without searching: 1/3 of the queries is not search box initiated (subsets: 40%) looking for balance between current interest and long tail diversity in advisory data reflecting diversity in life styles and media preferences guidance = pointing out alternatives, rather than imposing choices >90% use of first page + refining or rich browsing to new first page (rather than to current second page) = making chains of clicks on advisory data Advising: some findings

37. MOBILISING This man was looking for a book on Desmond Tutu and found much more…

38. Bruges Public Library optimising own channel catalogue + blog: disclosure > conversation 15% of blog entries gets a reaction building on existing user participation inside out AddThis button and Librarything > connections to outside functionality library use merges with outside social networks outside in broadening the focus > more outside relevance and exposure mostly macro-references, working on micro linking Mobilising

41. linking blog items to content linking blog reactions to content

42. link to Cabrio on city website being visible outside the library

44. Bruges Public Library RSS-feeds across media MyDiscoveries: public and private lists, annotations, tagging and reviews in collaboration with other libraries Mobilising: near future

46. Bruges Public Library www.brugge.be/cabrio bibliotheekbrugge.wordpress.com (blog) twitter.com/cabrio_brugge (log)