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20190920_RPALT_開発ベンダーvsユーザー企業
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20190920_RPALT_開発ベンダーvsユーザー企業
1.
~ 君と僕のRPA ~
2.
自己紹介 • 1986年生まれ 鳥取県出身 •
娘2人+うさぎの父親 • 元Javaエンジニア(業務系) • ホークスファン 【経歴】 2012年(26歳) フリーランスエンジニアに転向 2017年(31歳) 某大手広告代理店のRPA導入PJに参画 2019年(現在) 複数のRPA案件&RPAセミナー開催 etc… きよみ かずあき 清海 一聡 いろはまる@irohamaruRabbit
3.
自己紹介 Twitter @irohamaruRabbit Qiita
@irohamaru ブログ いろはまるのしごと
4.
自己紹介 RPA Hackに掲載されました Google検索「RPA
フリーランス」で ヒットします
5.
自己紹介 こんなの作ってます 請求書自動作成ロボット by RaaS
WBS作成ツール(VBA)
6.
本題 今日は 僕が見てきたユーザー企業のお話をします。 ボ…ボクはほんとうは闘いたくないんだ… 出典:ドラゴンボールZ 34巻
7.
Fight1.ツール縛り 何らかのRPAツール Hey! どのRPAツールにするか 相談に乗らせてくれYo☆ もう買っちゃったから… ・「あるから使え」という経営層からのお達し ・現場に適さないツール ツール変更の提案 or ツールに適した自動化業務を選別
8.
Fight2.RPA神を安く召喚したい RPA進めようとしてるけど有識者いなくて困ってる… 誰かひとり専門家を派遣してほしい 低予算・ロースキルでもOKと考えているケースも RPAが「簡単に」「誰でも」できるイメージが先行しており、 低予算になりがち。チームでの参画が難しい現場も多い。 派遣されたエンジニアが疲弊してしまう可能性あり ⇒ サポート体制
9.
Fight3.丸投げ 運用体制・スケジュール策定など 主体的に考える姿勢がなく、基本全部丸投げ RPA担当者のモチベーションが低い • トップダウンでやらされている • うまく指示出せてる俺カッコイイ病(=指示出して満足) 自動化を体感させる、関係者を巻き込む
etc…
10.
Fight4.週刊御意見番(by サン〇ーモーニング) 全体像が分かっていそうで、ぼんやりした話しかしない。 RPA担当者ではない。でも決裁権は持っている。 とにかくイイ感じに 結果出してみろ!! 言ってること わかんないから 最初から説明して そんな業務 あったっけ? 忙しくて定例会議 出れないから 私抜きでやっといて RPA担当者と上司の仲が悪い or
上司に問題あり? • RPA担当者の判断が覆される • 会話の手戻り多し RPA担当者のサポート、外部の人間だからこそ言える意見(他社事例など)
11.
総括 「何も考えたくないの!」 誰かが勝手に自動化してくれて、 何も考えず、ラクに仕事をしたい。 何もせずにお給料もらいたい。 でも、そんなあなたの仕事… ロボットに取って代えられてしまうかも
12.
総括 開発前と後が大事 最適なRPAツールの選定、運用体制の構築、運用設計 体制図を作って共有 決裁権を持つ人は誰か? 会議体の設計 etc… 運用担当者は誰か? ロボット不具合発生時の運用フロー 課題共有の方法 etc… RPAの持続的な運用を! 運用からが本番!!
13.
~ 君と僕のRPA ~
14.
~ 君と僕のRPA ~
15.
ありがとうございました!!
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