SlideShare a Scribd company logo
1 of 7
Download to read offline
Sack Your Clients 
You don’t have to work with someone just because they want to 
work with you, or because they are offering you money. 
Yes, more money is good to have but NOT from the wrong sources/people. ​NO amount 
of money is worth getting involved with the wrong client.​ It’s GOT to be a win/win 
for your client and YOU. 
When you take money from the wrong client, that’s a FAIL/FAIL. ​Don’t even think 
about it. 
And if you are in the middle of working with someone right now, or you didn’t follow your 
own rules and have a ‘client from hell’, then don’t think that you can’t sack them. Of 
course it depends on what agreements you have in place, and the clients you attract, 
but YOU ARE THE BOSS! Act like one. 
Some signs that it could be time to part ways with your client and 
terminate your relationship…. 
● Your client doesn’t accept responsibility for things that they should be 
accepting responsibility for or what they have agreed to do. 
● Your client starts moaning to you, or worse ABOUT you. ​If it’s the latter, then 
my personal stance is to come down on that person like a ton of bricks. It’s 
only happened once in my 7 years in business, thankfully. I value my 
reputation above ALL else and if someone starts to mess with it… quite 
simply, God help them. 
● YOU start moaning about your clients. Alarm bells! Ding Ding!! 
You have the absolute final say in who you get to work with  and by extension 
who you fill your life with. 
That’s why you MUST be absolutely clear in your message and your marketing and the 
actual words you use on a DAILY basis about what you stand for, who you are, and who 
you work with. Don’t be using fancy, razzle dazzle language or marketing speak – that 
doesn’t get to the heart of YOU and ultimately, no matter what you are offering, ​it’s 
YOU that people pay to work with​. 
For example, I repeatedly say I work with action­takers, fast thinkers and fast decision 
makers. I haven’t got time to dither about when it comes to helping my clients so I 
expect them not to dither about when it comes to THEIR own lives and work. 
That’s not to dismiss the times when you have genuinely given a client cause to 
complain and they have a legitimate reason to. You accept responsibility in those 
instances and you put things right and back on track. 
Being your own boss means that you get to make the rules. 
Here are some of my business and client rules around what I will do and what I expect. 
This is just the tip of the ice­burg, but it gives you some idea of how I work and what 
some of my boundaries are. 
I will be open with my clients.
I will share my knowledge.
I will answer questions fully and honestly.
I will not put limits on my help.
I will keep to our agreements.
I will tell them my stories.
I will be straight with them.
I will be on time with them.
I will give them my FULL attention when we are in conversation.
I will respect their honesty and privacy.
I will not share without their permission.
I won’t give in to their excuses for them not taking action and getting
results.
I won’t molly coddle clients. Let’s get on track and take action.
I won’t put up with them wasting my time, or being late. Repeat offenders
won’t get to work with me as I will find their lack of organisation too
annoying.
I won’t listen to ‘poor me’ and moany mcmoan moans who don’t accept
full responsibility for themselves, their lives and their results.
My clients will fit in with my schedule which will allow generous time
together.
My clients will pay for my services in advance and they will never haggle.
My clients are happy, positive, productive, creative, appreciative,
independent, straightforward and action takers.
Stay tuned as I think I’ll write some more about my Business & Client Rules soon! 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ABOUT Karen Strunks is a speaker and 
author and helps daring, rebellious, 
non­conforming women create a No 
Compromise life and business doing 
exactly what they love. 
Ten years ago she left her ‘cubicle cage’ and made a break for 
freedom to follow her passions; from dominatrix, to 
photographer, to social media and marketing teacher to today, 
empowering women to step away from the norm, break the rules 
and follow their passions. 
Her work has been featured in ​print, TV and radio​ such as The 
Guardian, BBC, Radio 4, Time Out NYC, The Telegraph, BBC 
Radio Wales, and she has worked with national and international 
brands. 
Karen regularly speaks at conferences and lectures at 
universities on entrepreneurship, and about her story of leaving 
the 9­5 to pursue a life less ordinary. Come and join Karen's 
FREE community on Facebook; ​Rebel Business Bitches​ and ​pick 
up a FREE gift​ to help you create the life you want. YOUR 
way.​Website​ | ​Twitter​ | ​Youtube​ | ​Facebook 
 

More Related Content

Recently uploaded

Article about KI Content Creator Pro.pdf
Article about KI Content Creator Pro.pdfArticle about KI Content Creator Pro.pdf
Article about KI Content Creator Pro.pdf
FatimaMary4
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aljazherman
 

Recently uploaded (7)

How to run success full facebook ads.pdf
How to run success full facebook ads.pdfHow to run success full facebook ads.pdf
How to run success full facebook ads.pdf
 
Codes and Conventions for music videos .
Codes and Conventions for music videos .Codes and Conventions for music videos .
Codes and Conventions for music videos .
 
Article about KI Content Creator Pro.pdf
Article about KI Content Creator Pro.pdfArticle about KI Content Creator Pro.pdf
Article about KI Content Creator Pro.pdf
 
Bromazolam CAS 71368-80-4 high quality opiates, Safe transportation, 99% pure
Bromazolam CAS 71368-80-4 high quality opiates, Safe transportation, 99% pureBromazolam CAS 71368-80-4 high quality opiates, Safe transportation, 99% pure
Bromazolam CAS 71368-80-4 high quality opiates, Safe transportation, 99% pure
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
MBA 674 Final Research Paper Livengood Harnessing Entrepreneurial Spirit .pdf
MBA 674 Final Research Paper Livengood Harnessing Entrepreneurial Spirit .pdfMBA 674 Final Research Paper Livengood Harnessing Entrepreneurial Spirit .pdf
MBA 674 Final Research Paper Livengood Harnessing Entrepreneurial Spirit .pdf
 
Proposal Qurban Ma'had Tahfizhul Qur'an Ahlus Shuffah 1445 H.pdf
Proposal Qurban Ma'had Tahfizhul Qur'an Ahlus Shuffah 1445 H.pdfProposal Qurban Ma'had Tahfizhul Qur'an Ahlus Shuffah 1445 H.pdf
Proposal Qurban Ma'had Tahfizhul Qur'an Ahlus Shuffah 1445 H.pdf
 

Featured

Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Featured (20)

Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 

Sack Your Clients