1. INTRODUCTION
BY
SAI FREIGHT
FORWARDERS
Sai Freight Forwarders is one of the pioneers in the movement of air cargo in India. A 8 year old
company, SFF believe be a part of Indian Aviation industry with the Open Skies Policy of the Government
of India. With steady and deliberate steps, SFF has expanded nation wide with a presence in every major
Class A city with the vision to have its presence and association with the domestic carriers in India
wherever the airlines fly in a short span of time.
We are the founder Member of “DACAAI” DOMESTIC AIR CARGO AGENT ASSOCIATION.
The Sai Freight has expanded its association with JET AIRWAYS, INDIAN AIRLINES, BLUE DART
AVIATION, VISTARA AIRLINES, GO AIR, and SPICE JET.
Recognizing the need to offer our esteemed customers Multi Modal services to satisfy transit schedules
ranging from Same Day to Next Day to Time definite deliveries, we have successfully diversified into Rail
and Surface Express Cargo also. Our team of dedicated staff is available on a 24x7 basis across the
country and they will bend over backwards to satisfy every need of our customers. We are eager to be
challenged by the demands of our Service Oriented Clients, and excel in performing under pressure, in the
most adverse of circumstances.
SFF comes to you with a very special offer for your Air cargo movement, which we detail in our
Commercial Review towards the end of this proposal. We look forward to being at your service and eagerly
anticipate the opportunity to be associated with you.
We look forward to a warm and conducive business relationship, and remain at your
disposal for any clarifications. We welcome you to seek any further clarifications or
assistance and for that please feel free to contact us.
YOUR ADVANTAGES AT A GLANCE -
• SFF offers a pricing and service solution.
• SFF provides the complete back up for all Shipping needs and thus a huge investment on private
infrastructure is reduced.
• SFF offers a highly secure environment, even for the carriage of High Value and sensitive
commodities.
• SFF is always adaptable to change.

2. • SFF offers Multiple Service Options and flexible service levels.
With Warm Regards
For, SAI FREIGHT FORWARDERS
Kailash Sharma
Annexure – 2
BUSINESS CONTRACT FOR CARGO FORWARDING
The following Terms and Conditions will be applied the services we are offering you.
a. Scope of Service
a. SFF shall book shipment at Airport to Airport/Door to Door.
b. Services will be provided from – To the cites as per your instructions.
c. SFF provides you 24x7 services.
d. The validity of this quotation cum agreement will be for future all
consignments till any deletion or addition by airlines or we enter into a new
agreement.
b. Operation
e. Transit risk: All goods shall be carried at “Owner’s risk” the consignor or
consignee ENSURE, INSURANCE MUST BE DONE BY THE SHIPPER
BEFORE SENDING GOODS FOR BOOKING FROM THE FACTORY. The
company (SFF) will not be responsible for any kind of losses, damages,
shortages, transit breakdown/theft and due to any other reason.
f. All consignments will be carried subject to the terms & conditions In air as
per Airlines rules and regulations, and In Railway and Surface Transport as
per their rules and regulations.
g. The consignor would provide authentic documents required for smooth
upliftment/forwarding and clearance with shipment.
h. Valuable or DGR items booking on separate AWB & booked as per airlines or
DGCA rule.

3. i. Goods to be packed as per IATA packing manual, Soft & Glass items should
be packed in thermocol material with wooden box. To the Garments
Exporter’s It is to advice C/Boxes should be a high quality to carry their
valuable garments by air, Train and Road, in the monsoon season all boxes
should be duly covered by the strong poly sheet. Company (SFF) will not be
responsible for any loss due to rain..
j. If any delay due to weather or some other natural calamities problem as well
as airlines/railways/transporters technical/unforeseen circumstances should
be excusable.
c. LOSS OR DAMAGES
k. Any loss, Missing, damages will be informed immediately response back
within 24hrs.
l. In case of short landing of shipment SFF will not be liable for any claim.
m. All the claim for loss, missing, damages or any other problem will be settled
as per airlines/railway/transporter’s norms which will be settled after
receiving approval/credit note from Airlines/railways and transporter’s.
n. Sai Freight Forwarders will not entertain directly any claim of whatsoever
nature of services offered by airlines/railways and the transporter’s.
d. Billing/Payments
o. Billing will be raised as per quotation (Rate Quote) annexure 1
p. Weight will be charged as per the Airlines/Railways weight machine or
calculation method L X W X H with their respective mechanism whichever is
higher Volume or Weight will be charged on awb and RR copy .
q. Any discrepancy raised in bill will be only entertained within seven days from
the bill date after receiving bill.
r. Airlines charges i.e. Freight, Fuel surcharge, X-ray, TSP, Unitization, De
unitization, AWB fee, DO charges and handling charges or any other charges
will be charged as per quotation.
s. Sign the copy of agreement as a token of your acceptance of all terms and
conditions as mentioned above.
t. Service tax @14% as per govt. rule
u. All Payment made by cheque or DD in favour of M/S SAI FREIGHT
FORWARDERS
v. Payment should be made us within 07 days from the date of booking.
w. For cheque dishonor Rs.1000/= will be charged for per transaction.
e. Restricted items
x. Any restricted goods by DGCA or as per IATA rule not to be booked in case
by any reason cargo found at the premises of airlines the consignee or
consignor will be responsible for that.

4. f. Government Liability & State Taxs
y. Octroi, Entry-Tax, N-form, sale Tax, Cst & VAT etc. is applicable. The same
shall be paid by consignee or consignor directly while clearing shipment at
destination or pay us before clearing shipment by DD or CASH.
z. Any changes by airlines/railway/Transporter’s authority will be applicable
with immediate effect without prior intimation to you by our office.
aa. All disputes are subject to DELHI JURISDICTION Only.
Please send your conformation immediately by tomorrow morning other wise company
will treat it as your acceptance automatically with all above terms & condition
mentioned.
Thanking you for your kind co-operation at all time.
For SAI FREIGHT FORWARDERS for ____________
Auth. Signatory Auth. Signatory.
15/21, DDA COMMERCIAL COMPLEX, (Duly stamp)
NANGAL RAYA, NEW DELHI-110046
+91 11 28523424 & 28524706
+91 9311196474 &9899182473
sffdelhi@gmail.com