Assessment and Development Centres, a global methodology

1. Global Assessment Centers
Kate Sobczak
Assessment & Development
Consultants
kate.sobczak@adc.uk.com
© 2010 The A&DC Group

2. Objectives
Understanding organizations’ global talent strategies
which involve assessment
Understanding why Assessment Center methodology is
so useful for selection and development
Understanding some of the global considerations for
Assessment Center design and implementation
Sharing of practical examples
© 2010 The A&DC Group

3. Potential global assessment concerns
© 2007 © 2010 The A&DC All rights reserved
The A&DC Group Ltd. Group

4. Top global assessment scenarios
How do I accurately and fairly assess diverse Talent:
in my home country?
in another country?
in my home country for relocation abroad?
abroad for relocation to my home country?
for Global positions? Eg Talent required to operate across
cultures.
© 2010 The A&DC Group

5. Why use AC’s for global assessment?
Organizational Benefits:
Communicates organizational strategy and culture change
Enhances your employer brand
Positive impact and encourages engagement
Flexible approach, modern and innovative
Predictive validity
Robust, secure and legally defensible
Behavioral and human approach
Recognized approach internationally and growing
Individual Benefits:
Realistic job preview
Perceived fairness
Rich data for future personal development
© 2010 The A&DC Group

6. Group Brainstorm
What are the global/cultural considerations for designing
and implementing this Center?
© 2010 The A&DC Group

7. Project Scoping Considerations
Greater emphasis on corporate global strategy
Buy-in from diverse stakeholders
Diversity in the design and implementation team
Local advice e.g. employment law, protected groups
Communication, setting expectations
Job Analysis
Genuine Occupational Requirements
© 2010 The A&DC Group

8. Top Global competencies
Communication/Persuasive Oral Communication
Problem Solving/Decisiveness
Planning and Organizing
Interpersonal Sensitivity
Drive/Work Motivation
Leadership
Teamwork
Customer Service
Commercial Awareness
Eurich, Krause, Cigularov, Thornton (2009), Assessment Centers: Current Practices in the United
States. J Bus Psychol, 24, 387-407. A&DC’s GRQ 2008
© 2010 The A&DC Group

9. Top Global Business Simulations
Roleplays
Presentations
In-Baskets
Analysis Exercises/Case Studies
Eurich, Krause, Cigularov, Thornton (2009), Assessment Centers: Current Practices in
the United States. J Bus Psychol, 24, 387-407. A&DC’s GRQ 2008
© 2010 The A&DC Group

10. Ensuring Assessment Effectiveness
Global Assessors
Cultural Training
Global Benchmarks
Pilot the Center and Review
© 2010 The A&DC Group

11. Running the Center
Timetable Considerations
Assessor Discussion
Feedback
Review and Validate
© 2010 The A&DC Group

12. What do you see…?
© 2010 The A&DC Group

13. The Importance of Culture
“The fact is, culture eats strategy for lunch.
You can have good strategy but if you
don’t have the culture and enabling
systems to implement that strategy, you
will fail.”
Dick Clark, CEO, Merck, March 2006
© 2010 The A&DC Group