1) TelePacific Communications is a major telecommunications provider in California and Nevada, serving over 1 million phone lines and 75,000 business customers. 2) TelePacific prioritizes excellent customer service, answering over 95% of customer calls within 30 seconds and resolving 93% of issues on the first call. 3) TelePacific is led by an experienced management team, including CEO Dick Jalkut who has over 35 years of industry experience managing one of the largest Bell companies in the US.

1. California and Nevada’s Business Communications Company

2. California and Nevada’s Communications Company TelePacific Communications is the largest competitor to AT&T, Verizon and Emparq in its markets 1,000,000 lines in service 75,000 business customers Organic growth: TelePacific is the fastest growing competitive telecom service provider headquartered in California

3. Providing an outstanding Customer Experience We provide a level of service to the businesses that is typically only given to the largest corporate accounts. Customer Rights: It is expected that we will take the time to understand the needs of our customers and future customers. It is expected that we will deal with individuals with respect and dignity. Our customers expect a warm reception and appropriate help whenever it is needed from whomever they contact. It is expected that we will meet our commitment to resolve issues efficiently and follow-up to ensure the highest level of satisfaction.

4. Leadership and Process Management lead to results All calls into customer care are answered in 30 seconds or less 95% of the time by a person that can answer and respond to your questions. TelePacific resolves 93% of all calls into customer care on the first call . With a team dedicated to accurate invoicing, TelePacific boasts a 99% invoice accuracy . 97% customer satisfaction. More than 2,000 customers are surveyed monthly by Receivable Management Services, a Citigroup Company. Ongoing display and measurement of important service metrics provide TelePacific employees the information needed to address areas that require immediate attention.

5. TelePacific’s experienced leadership makes the difference TelePacific is led by Dick Jalkut and an experienced and proven executive management team. With 35 years of industry experience TelePacific’s CEO Dick Jalkut has managed one of this country’s largest Bell Operating Companies with more than 87,000 employees. Other TelePacific executives have held top positions at firms such as AT&T, Verizon, Sprint, Bell South, Bell Canada, Global Crossing and Accenture. “ You build relationships with your customers.” Dick Jalkut, CEO

6. Customers benefit from industry leading network technology standards TelePacific provides its services on TelePacific owned switches and network infrastructure. Local switching, provides unique wide area networking applications and highly cost-effective programs for our multi-location customers. Cisco Powered Data Network Fully meshed IP architecture with OC-level backbone Multiple OC-level connections to UUNet & Wiltel Dynamically Routed using BGP-4 Aggressive SLAs 15 switches 915 miles metro fiber 1,412 miles statewide fiber 25,000 miles fiber strands 331 collocations 514 wire centers

7. Products and services that meet our customers needs today and in the future

8. Six Companies Rolled into One Marked entrance into Central Valley $31M in revenues Positive EBITDA from day one Pac-West Telecomm SME Business 2005 TelePacific Communications 1998 $25M in assets 1,200 customers 2 Lucent 5ESSs ATG Bay Area 2002 63,000+ customers 384,000+ access lines $190.5M in revenues Mpower Communications 2006 Completes central California footprint $23M in revenues 5,000 customers 61,000 ALEs 2 switches Arrival Communications 2007 SONET fiber network with fully-survivable metropolitan fiber rings in six markets 128 on-net fiber-lit commercial buildings Wholesale line of business Mpower Acquires ICG of California 2003

9. Strong growth and high returns Highlights TelePacific is the largest competitor to AT&T, Verizon and Embarq in its markets Recently named one of LA’s fastest growing companies by the Los Angeles Business Journal Over 100 years of combined executive leadership Company’s debt rated by S&P and Moody’s Board or Directors includes former Governor Pete Wilson TelePacific has more than 1200 employees across 18 regional offices and call centers located in CA/NV

10. With on-time provisioning, local support, accurate invoicing and respectful customer care, TelePacific is the carrier of choice for thousands of business customers and we hope to be your choice, too.