1. I see myself as a problem solver.
My motivation is to face new challenges
where I can use my specific set of expertise
to solve the same and contribute my share
to the company’s overall success.
JUSTIN JACOB
FRONT OFFICE EXECUTIVE
Hilton Worldwide
April 2017 - present | Chennai, India
Phone: +91 9447989637
Email: mailjustinjacob@gmail.com
Address: #104, Janani Castle,
Gandhi Nagar Extension Road,
Ekkattuthangal,
Chennai 600032
2. JUSTIN JACOB
FRONT OFFICE EXECUTIVE
Hilton Worldwide
April 2017 - present | Chennai, India
WORK EXPERIENCE ACHIEVEMENTS
CEO AWARD NOMINATION
Exceptional Sevice (Revenue generation)
August 2016
2017
2016
Phone: +91 9447989637
Email: mailjustinjacob@gmail.com
Address: #104, Janani Castle,
Gandhi Nagar Extension Road,
Ekkattuthangal,
Chennai 600032
CEO AWARD NOMINATION
Exceptional service (Guest Feedback)
May 2016
EMPLOYEE OF THE MONTH
Exceptional service
April 2016
EMPLOYEE OF THE MONTH
Exceptional service
February 2016
KUDOS!
“Amazing job”
Anshul Kaul, General Manager
May 2016
FRONT OFFICE INTERN
Hilton Worldwide
March - April 2015 | Bengaluru, India
Reception & Concierge
2015
HOTEL INTERN
Marriott International
May - September 2013 | Kochi, India
Front office, Food & beverage service,
House keeping and Kitchen
2013
KUDOS!
“Top on driving sales and generating revenue”
Anand Subramaniam, Front Office Manager
June 2016
KUDOS!
“Excellent job done with great perseverance”
Sandeep Chopra, Front Office Manager
October 2015
“Good performance”
Nishith Kumar, Human Resource Manager
April 2015
“Very good with the tasks assigned”
Lizanne Pinto, Human Resource Manager
September 2013
KUDOS!
“Good work! Keep it up!”
Priya Nandakumar, Rooms Division Manager
November 2015
FRONT OFFICE ASSISTANT
(OFFICIATED SUPERVISOR
ROLE)
Oberoi Hotels & Resorts
August 2015 - April 2017 | Bengaluru, India
Room reservations and revenue
management, Concierge, Cashier,
Airport representation, Business centre
and Reception
3. BACHELOR OF HOTEL
MANAGEMENT (CPA: 7.6)
Kerala University
August 2011 - August 2015 | Trivandrum,
India
Guest service management,
Food & beverage management,
Accountancy,
Human resource management,
Sales & Marketing
2015
EDUCATION
BEST PERFORMER &
OUTGOING STUDENT
Kerala University
2014 - 15
12th (CPA: 5.6)
Central Board of Secondary Education
2010 - 2011 | New Delhi, India
2011 SUBJECT TOPPER: COMPUTER SCIENCE
(CPA: 9.3)
10th (CPA: 8.0)
Central Board of Secondary Education
until 2010 | New Delhi, India
2010
UNIVERSITY UNION COUNCILLOR
Kerala University
2014 - 15
ACHIEVEMENTS
REVENUE MANAGEMENT
Tools
Microsoft Excel, TRUST Voyager, IDEAS,
SAP Stock Management, OPERA PMS, OnQ, Vision,
Expedia, Booking.com
SOFTWARE SKILLS
English, Elementry German and French
LANGUAGES
KANCHAN DAS
Duty Manager
DoubleTree Suites by Hilton, Bengaluru
Contact Number: 080 676 56565
Email: kanchandas.2008@rediffmail.com
THOMAS CHACKO
Principal
LMIHMCT, Trivandrum
Contact Number: 0472 285330, 2851348
Email: principal@lmihmct.org
REFERENCES
I hereby declare that all the details furnished here is true
with best of my knowledge and belief.
Yours faithfully,
Justin Jacob
ACKNOWLEDGEMENT