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1 of 30
Pricing, AI and Big
Data
Hello!
I AM BYRON POWELL
Commercial Marketer and Data Lover.
You can find me at byron@bkpowell.com
2
“
The single most important decision in
evaluating a business is pricing power
Warren Buffet 2011
3
PRICING IS THE BIGGEST PROFIT DRIVER
Price $100
Sales 100k
Variable Costs $60
Fixed Costs $3m
4
Case Study - Blunt Umbrellas
PRICING IS THE BIGGEST PROFIT DRIVER
Profit Driver
Old New
Price $100 $105
Sales 100k 105k
Variable Costs $60 $57
Fixed Costs $3m $2.85m
5
Profit
Old New
$1m $1.5m
$1m $1.2m
$1m $1.3m
$1m $1.15m
50%
20%
30%
15%
+5%
FOCUSING DIGITAL INITIATIVES ON PRICING CAN YEILD BIG RESULTS
6
Source: Simon-Kutcher Global Pricing & Sales Survey
Pricing Strategy
The why of pricing
1
7
“
Pricing is actually a pretty simple and
straight forward thing. Customers will
not pay literally a penny more than the
true value of the product.
Ron Johnson, the former chief executive officer of J. C.
Penney
8
PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET
9
PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET
10
JodieHamish Justin
$4$2 $5
Lost
Profit
Lost
Sales
PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET
11
x
Hamish
Justin
$4$2 $5
#
$
Jodie
z
y
12
13
14
15
GOOGLE PRICING
16
BEHAVIORAL ECONOMICS ALSO HAVE A BIG IMPACT
Relative Prices
17
$20 $30
80% 20%
$20 $30 $50
40% 50% 10%
Source: Simon-Kutcher & Partners
BEHAVIORAL ECONOMICS ALSO HAVE A BIG IMPACT
Placement
18
Basic Regular Premium Premium Regular Basic
37% 45% 18%33% 43% 24%
Source: Simon-Kutcher & Partners
PRICING IN THE DIGITAL WORLD
How this hinders and can help achieve segmented pricing
2
19
PRICES ARE MORE TRANSPARENT THAN EVER
20
EVEN OVER TIME
21
VALUE IS MORE TRANSPARENT THAN EVER
22
SEGMENTING PRICING IS BECOMING EASIER
23
IT’S EASIER TO TEST AND LEARN NEW PRICES
24
WE KNOW MORE ABOUT CUSTOMERS
25
NEW PRICING MODELS
26
PERSONALISED PRICING AND AI
How can IA help and what are the hurdles to implementation
3
27
KEY SUCCESS FACTORS IN USING AI IN PRICING
Data
Lots of data. Multiple sources.
Closed loop data
Stable Products
Enough historical sales for the
machine to learn
Clear Goals
Clear and consistent measure
of success
Mechanism to get
offer to customer
Mechanism of getting the offer
to the customer needs to
match the granularity of the
data
The right
resourcing
Allocate the dedicated time or
resources to get it set up
Human Oversight
over offer
Some prices may not make
sense
28
THE USE CASE FOR AI IN PRICING
The use case for AI in
pricing is better
segmentation.
The two biggest hurdles
are finding a
segmentation that is
accepted by customers
and growing the baby
to a teenager
29
Thanks!
ANY QUESTIONS?
You can find me at
byron@bkpowell.com
30

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Pricing, AI and Big Data Optimization

  • 1. Pricing, AI and Big Data
  • 2. Hello! I AM BYRON POWELL Commercial Marketer and Data Lover. You can find me at byron@bkpowell.com 2
  • 3. “ The single most important decision in evaluating a business is pricing power Warren Buffet 2011 3
  • 4. PRICING IS THE BIGGEST PROFIT DRIVER Price $100 Sales 100k Variable Costs $60 Fixed Costs $3m 4 Case Study - Blunt Umbrellas
  • 5. PRICING IS THE BIGGEST PROFIT DRIVER Profit Driver Old New Price $100 $105 Sales 100k 105k Variable Costs $60 $57 Fixed Costs $3m $2.85m 5 Profit Old New $1m $1.5m $1m $1.2m $1m $1.3m $1m $1.15m 50% 20% 30% 15% +5%
  • 6. FOCUSING DIGITAL INITIATIVES ON PRICING CAN YEILD BIG RESULTS 6 Source: Simon-Kutcher Global Pricing & Sales Survey
  • 7. Pricing Strategy The why of pricing 1 7
  • 8. “ Pricing is actually a pretty simple and straight forward thing. Customers will not pay literally a penny more than the true value of the product. Ron Johnson, the former chief executive officer of J. C. Penney 8
  • 9. PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET 9
  • 10. PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET 10 JodieHamish Justin $4$2 $5 Lost Profit Lost Sales
  • 11. PRICE IS WHAT CUSTOMERS PAY, VALUE IS WHAT THEY GET 11 x Hamish Justin $4$2 $5 # $ Jodie z y
  • 12. 12
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  • 17. BEHAVIORAL ECONOMICS ALSO HAVE A BIG IMPACT Relative Prices 17 $20 $30 80% 20% $20 $30 $50 40% 50% 10% Source: Simon-Kutcher & Partners
  • 18. BEHAVIORAL ECONOMICS ALSO HAVE A BIG IMPACT Placement 18 Basic Regular Premium Premium Regular Basic 37% 45% 18%33% 43% 24% Source: Simon-Kutcher & Partners
  • 19. PRICING IN THE DIGITAL WORLD How this hinders and can help achieve segmented pricing 2 19
  • 20. PRICES ARE MORE TRANSPARENT THAN EVER 20
  • 22. VALUE IS MORE TRANSPARENT THAN EVER 22
  • 23. SEGMENTING PRICING IS BECOMING EASIER 23
  • 24. IT’S EASIER TO TEST AND LEARN NEW PRICES 24
  • 25. WE KNOW MORE ABOUT CUSTOMERS 25
  • 27. PERSONALISED PRICING AND AI How can IA help and what are the hurdles to implementation 3 27
  • 28. KEY SUCCESS FACTORS IN USING AI IN PRICING Data Lots of data. Multiple sources. Closed loop data Stable Products Enough historical sales for the machine to learn Clear Goals Clear and consistent measure of success Mechanism to get offer to customer Mechanism of getting the offer to the customer needs to match the granularity of the data The right resourcing Allocate the dedicated time or resources to get it set up Human Oversight over offer Some prices may not make sense 28
  • 29. THE USE CASE FOR AI IN PRICING The use case for AI in pricing is better segmentation. The two biggest hurdles are finding a segmentation that is accepted by customers and growing the baby to a teenager 29
  • 30. Thanks! ANY QUESTIONS? You can find me at byron@bkpowell.com 30