1. Service Proposal
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 1

2. An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 2

3. ServiceArea
 ViralMarketing
 CommunityManagement
 ContentCreation
 GameManagementService
 CustomerService
 GraphicDesign
CompanyIntro
BPOOverview
ServiceIntro
ServiceIntroduction
CareerDetails
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 3

4. ABOUTUTH702INC

5.  Diversity in Business Solutions
 Over 8 years of expertise in Global Service and
BPO Industry
 Multilingual Service
 Seamless International Business Integration
Uth702isyourpartnerthatdelivers
efficientandsuccessfulglobalbusiness.
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 5

6. and more
Tagalog
Thai
ChineseMalay
Indonesian
Japanese
Vietnamese
Instantly expands your ability to serve customers, with bilingual support for more
branches of service, like customer relationship management
TheMulti-LingualAdvantage
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 6

7. An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 7

8. OURTEAM
“Insert a quote / company vision / statement here”
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 8

9. OURTEAM
“Insert a quote / company vision / statement here”
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 9

10. 10
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com

11. An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 11
SevenPhilippineCitiesFeaturedInThe2014
TopOutsourcingDestinationList
BAGUIO CITY (99TH)
MANILA (2RD)
SANTA ROSA LAGUNA (84TH)
ILOILO CITY (93RD)
CEBU (8TH)
DAVAO (70TH)
BACOLOD (94TH)

12. BPO - Business Process Outsourcing as it stands, is the contracting of a specific business task, such as payroll, to a
third-party service provider. A cost-saving measure for services yielding higher cost in-house.
Innovative Cost
Savings For
Labor
Large
Multinational
BPO Industry
Cultural Adaptation
A flexible workforce that grew
naturally with the use of English
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 12

13. SERVICEINTRODUCTION
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 13

14. WhyUs?
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 14
Social Media Management
Global Service Experience
Online Marketing Support
Cost and Effective Solution
Multi-lingual Service on all facets of
business
Game Service Experience
Real Time Service
Skilled Workforce That Can Meet
Client’s Requirements
Quality Standards
We Deliver Efficient and Successful Global Business
Clients Choose Us

15. OurComparison
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 15
Uth702 Inc.
 24/7 Shift Monitoring
 Work fast for rapid business service
configuration
 Customized service for high customer
satisfaction.
 The definitive performance for online
marketing and community management
 Efficient QA and Localization Services
Game BPO
 24 x 7 x 365 service
operations
 CCU and monitor service
 365 days customer service
support
 QA services
 Localization Services
Marketing Agency
 Cross Marketing is
underway
 SNS marketing progress
 Viral marketing
progress
 Multi-lingual Marketing
Our Team Vs. Other Game BPO and Marketing Agency

16. MobileandPCGameRevenuefrom2011-2017
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 16
$102.9
BILLION
$35.4
BILLION
$75.5
BILLION
$17.6
BILLION
2013
2017
TOTAL MARKET MOBILE GAMES
+ 8.1% + 19.1%
2013 - 2017 CAGR

17. HISTORYcareerdetails–ourcomparison-history
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 17

18. 2011
2011
2013
2013
2014
2011
2012
2013
2014
2007
2014
ATLANTICA ONLINE
Game Management
Community Management
PR / Viral Marketing
Customer Support
WONDER KING
Service Monitoring
Quality Assurance
EMPIRE RISING
Game Management
Online Marketing
Publishing
Customer Support
Localization
QA Support
LUMINARY
Game Management
Online Marketing
Publishing, Customer Support
BLACK SHOT
Game Management
Customer Support
Facebook Management
QA Support
CABAL ONLINE
Game Management
Customer Support
Forum Monitoring
Live Billing Monitoring
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 18
OurHistory

19. MAR 2015
VIRAL MARKETING
COMMUNITY MANAGEMENT
GAME SERVICE
CUSTOMER SUPPORT
QA TEST | PUBLIC RELATION
Anima Adventure
MAR
2015
MAR
2015
MAR 2015
VIRAL MARKETING COMMUNITY
MANAGEMENT
GAME SERVICE
CUSTOMER SUPPORT
QA TEST | PUBLIC RELATION
Dot Warriors Pair
DEC
2014
DEC 2014
VIRAL MARKETING
Crusaders Quest
DEC 2014 – ONGOING
VIRAL MARKETING
SERVICE MANAGEMENT
LOCAL PUBLICATION
Pocket Tales
DEC
2014
DEC 2014
VIRAL MARKETING
Pocket Tales
DEC
2014
JUNE
2015
JUNE 2015 – ONGOING
VIRAL MARKETING
COMMUNITY MANAGEMENT GAME
SERVICE
CUSTOMER SUPPORT
QA TEST | PUBLIC RELATION
Minidom
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 19
OurHistory

20. CareerDetails
PLACEICONS
HERE
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 20

21. ServiceArea
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 21
Viral Marketing
Community Management
Content Creation
Game Management
Customer Support
Quality Assurance
Web, Game App Design
and Graphic Design
Web, App & Game Development
Multi-lingual Services
We Deliver Efficient and Successful Global Business
Clients Choose Us

22. ViralMarketing
1 Set Objectives
3 Create a Content Plan
4 Define Tactics and Develop Content
Define the Audience2
5 Test and Analyze
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 22

23. t
 Press Release
 SNS Marketing (Facebook, Twitter etc.)
 Webzine / Forum Activities
 Articles & Blogging
 Redit & Wikia
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 23
ViralMarketing
Targeted Demographics
– Target Market and communities
Scalable Output
– Measureable statistics and timely
execution
Lasting Result
– Increased Search Engine Optimization
UTHServiceArea–ViralMarketing

24. CommunityManagement
1 Drive Community Growth
3 Make Sentiments Heard
4 Study And Improve
Engage With Your People2
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 24

25. t
 Page Moderation & Monitoring
 Marketing Activities
 Customer Support
 Contents update and distribution
 SNS & In-game Events
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 25
CommunityManagement
Official Posting
Content updates & Game
information distribution
Facebook & In-game Event
implementation
UTHServiceArea–CommunityManagement

26. GameManagement
1 Monitoring Critical Issues
3 Maintain Game Quality
4 Customer / Player Retention
Potentially Increase Revenue2
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 26

27.  Hacking, illegal 3rd party programs,
etc.
 Service running provision
 Respond and process to all issues
that arise
SERVICE MANAGEMENT
 Handling in-game inquiry
 Specific reporting requirements
 Identify and deliver emergency
situations
IN-GAME MONITORING
 Event suggestions
 Event management
 Event Implementation
EVENT MANAGEMENT
 365days and 24/7 real-time server
monitoring
 Updating your organization for any
server and critical issues
SERVICE MONITORING
t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 27
UTHSERVICEAREA–GAMEMANAGEMENT
GMService

28. t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 28
UTHSERVICEAREA–GAMEMANAGEMENT
CustomerSupport
RELIABILITY EFFECTIVITY
QUALITY
10-15 minutes response time
policy
Chat Support
Email Support
24/7
Customer Service
EFFICIENCY
Effective and
Efficient reply

29. t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 29
UTHSERVICEAREA–GAMEMANAGEMENT
QualityAssurance
1 2 3 4
Continuously Improve And Enhance The Reliability Of Your Product To Your Players And Users
Increase Of Customer Satisfaction For Your Developed Product
Overall Life Cycle Cost Of Game Product Reduced
Higher Reliability Will Result In Greater Customer Satisfaction

30. CreativeDesign
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 30
1 2D and 3D
3 Web Design
4 Video Editing
App Design2
5 Print and Digital Designs

31. t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 31
UTHSERVICEAREA–2DGraphicDesign/APPDesign

32. t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 32
UTHSERVICEAREA–3DGraphicDesign
3DGraphicDesign

33. t
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com 33
UTHSERVICEAREA–MobileGameDesign
MobileGameDesign

34. THANKYOU
34
An international cross section of talent across various industries make for a team built for vision,
expertise, and competency.
www.uth702bpo.com