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1. INTRODUCTION
• The AMRI Hospitals Ltd. today is a unified Group with 1000 beds, over 500
doctors, and 10,000 surgeries successfully held every year. Its super
specialty tertiary care units are located at Dhakuria, Salt Lake,
Mukundapur and Bhubaneswar along with a state of the art day care
facility - AMRI Medical Centre at Southern Avenue, Kolkata.AMRI Hospital
Mukundapur was commissioned in March 2011.AMRI Hospital
Mukundapur is a comprehensive healthcare treatment facility equipped
with state-of-the art International standard equipment. The unit is 175
bedded (operational 166) multi super specialty hospital.The facility has
advanced infrastructure and expert team of dedicated doctors & highly
professional staff to take care of any clinical situation.

2. OBJECTIVES
• To gather practical working experience.
• To know the working principle and functioning of the hospital.
• To give quality care and service to the patients.
• To identify problem if any and recommend solution.
• To know the different services.
• To identify the standard of each department of hospital.
• To get an health institution exposure
• To have a knowledge about the current affairs of the hospital

3. GOALS OF “THE AMRI HOSPITAL
• Continuously improve all our service through quality management.
• Focus on our patient and deliver high quality service.
• Use training team work and open communication to enable all employees
to achieve their full potential.
• Take all responsible steps to ensure that patients, visitors, staff of the
hospitals are afforded the safest possible environment.
• Measure the effectiveness of our activities and monitor progress towards
achieving our vision

4. SOMEIMPORTANTFACILITIESHIGHLIGHTS
OF AMRI HOSPITAL ,
• 24 HRS SERVICES
1. Emergency
2.Ambulance
3.Laboratory Services
4.Imaging Services
5.Pharmacy
• Supporting Facilities
1.ATM counter ,
2.Cafeteria ,
3.Dual Parking Facilities ( staff and guest),
4.WIFI Connectivity,

5. Overviewof the Floorsof AMRI Hospitals (Mukundapur)
• The departments of AMRI Hospitals Mukundapur in every floor are given
below:
Basement: Accounts, CSSD, Call Center, Conference Room, Management
Patient Service, HRM&D, House Keeping/Linen, IBMS, Medical Record
Department, Maintenance, Audit Room, RO, Water Plant, BMW, Growth
and Development.
Ground Floor: Emergency, Laboratory Services, Radiology and Imagine
(X-ray,CT,MRI), Registration, Admission,& Disceharge desk, TPA desk,
Financial counseling desk ,Administration, Waiting lounge.

6. Third Floor: StrokeUnit, Bone Marrow Transplant Unit, ICU,Neuro ICU,
PICU,CTVS ICU, Floor Manager, Doctor’s Room,,
Fourth Floor: Floor Manager, Doctor’s room, Dialysis Unit, Nursing Station,
Pantry, Pediatric Ward, General ward(Male), Twin sharing Rooms,
Fifth Floor: Floor Manager, Gastroenterology Unit, Nursing Station, Twin
sharing room, Single Room, General Ward(Male), , Physiotherapy Unit.
Sixth Floor: Floor Manager, Doctor’s Room, Royal Suite , Deluxe
Room,Nursery,Executive Room.
Top Floor: Chiiler Plant, Food & Beverage, Dietitian

7. VISION, MISION, QUALITYPOLICY
• Vision:
Be cherished as the best place to come for care and the best place to work.
• Mission:
To provide healthcare services maintaining accountability in a responsible
manner which contribute to the physical, psychological, social and
spiritual well-being of the patients and community, which they serve.
To participate in the creation of healthier lives within the community
conforming to the requirements of our patients and customers round the
clock and constantly measuring and striving to improve the outcomesof
our care and service.
To create and sustain a work environment in which all participants are
empowered and committed to continual quality improvements;
confirming the values of participation, acknowledgement, accountability,
teamwork, integrity and respect.

8. ACKNOWLEDGE
• I am highly grateful to my teacher and guide to this project ,
respected Prof. Dr. Sujata Banerjee for giving such a sort after topic
as a project which not only increased my knowledge in democracy
and related factors but also inculcated interest in me to research
more about this as a citizen of my country to have a full fledged
idea about is type of rule. I am also grateful to my fellow classmates
for helping helping me whenever I found it diffcut to understand
something.