1. Name: Josué Núñez Quintero Villa.
Address: 674 Antonio Gutierres y ulloa
Residencial Poniente
Zip code: 45136
Phone: 38-32-05-06
Cel.: 044 33 14-85-00-74
Email: josuenqv@hotmail.com
Birthday: 23 de Junio de 1980
Age: 36
Status: Married.
Objetives.
Give an improvement for the companies where I can acquire more knowledge and apply the one i
already have it to perform activities effectively as well as in my personal life.
Dar un mejoramiento para la empresa donde pueda adquirir más conocimientos así como aplicar
con los que ya cuento para realizar las actividades eficiente y eficazmente como también en mi vida
personal.
-UNIVERSITY:
Computer Engineering
Centro Universitario Azteca.
648 Garibaldi st.
Guadalajara, Jal.
OTHER COURSES
- Course of rescue and medic emergency.
Protección Civil Jalisco.
Lázaro Cárdenas.
Guadalajara Jal.
- English 95%.
Cecati 56
Atemajac Ave.
Guadalajara Jal.
- Knowledge.
Microsoft Windows XP, ME, Vista home, Vista Premium, Vista ultímate.
Microsoft Office: Word, Excel, Power Point, Outlook.
Programing: C++, Java, Dreamweaver, Front page, SQL
Design: Corel Draw, Flash, Fireworks, Photoshop.
-Skills
Provide IT support on hardware and software.
Advance knowledge on Microsoft Office usage.
Programing C++ knowledge, Software tester and correction, Java knowledge, Dreamweaver, Front
Page creating and updating web pages. Sql configure some data bases already created.
Work with data base and table create on sql.
Design: Creating Logo’s, Editing Flash files, create and edit images banners and promos on Photo
Shop, Corel Draw.
2. Jobs
-Jabil Circuit.
24-Aug.- 2015- Current
Job: IT Process Egenieer. Provide Suport to users with the applications, configure computers,
troubleshoot and support with problems on Zebra printers, troubleshoot to printers, RF scanners,
phone, network, application of Microsoft support. Using service now ticketing system providing the
support on time. Using remote conection with thingVNC and remote desktop. Onsite support to the
user.
Address: 420 Guadalupe Ave. Guadalajara Technology park Zapopan.
Boss: Jose Luis Ortiz
Phone: +52 1 (33) 3819-1363
-Grupo Alpez
10- March- 2014 – 14-Augost-2015.
Job: Computer Engineer. Provide support for computer equipment and verifones (POS Point of
Sale) and applications are handled at the gas station group. Remote connections using Remote
Desktop to Windows server 2008 are made to give access to users and user configuration, files are
sent to stations with customer information, Remote connection with logmein to assist in most
software problems, modifications to the applications of the company called Control Gas which is
what manages or sent information of the pumps. Onsite support computer equipment, network, and
analog and digital telephony is given.
Address: Periferico Pte. #1771.
Boss: Carlos Manuel Alvarez.
Phone: 044-33-16-01-67-59.
-Disc / Flextronics
24-Junuary-2013- 24 – February -2014
Job: Applications Support Engineer. Provide IT support to different areas of the campus. In person
providing support Windows Office applications, configure computers to share information between
them and the server, configure Internet Explorer so that you can connect to IE applications, data
backup, Network connection, wifi, configuring phones specific extensions, diagnosis of printers to
re route it to the team that repair printers.
Address: Carretera Base Area 5850-4, La Mora 45136
Supervisor: Juan Ramon Velez
Phone: 38183200 Ext 9015
-Colateral
20-May-2012- 30- Agoust-2012.
Job: Supervisor of interviewers. Provide instructions to interviewers on how to approach and how to
fill those surveyed, check each survey were properly completed, providing information on why
respondents of the survey. Gather information and send report
Address: Luis Perez Verdia 180
Supervisor: Diego Cornejo
-Freshout
24- February- 2012- 30- april- 2012.
Job: Tester and QA platform for creating web pages. Making websites using the platform by testing
the same as the end user, when finding an error or something wrong when making page reporting
system was used to raise a ticket to the development team for correction with video and images and
the steps undertaken to reach this error. Use google Chrome, Mozilla, internet explorer.
Address: Miguel Cervantes Saavedra 118 Phone: 84218772.
Supervisor: Navid Safabakhsh
3. -Teleperformance Hispanic
June-01, 2011 - November-08, 2011
Job: Phone tech support. Support telephone cable customers in the United States users are called to
reset the cable TV service to which the information is reviewed in system and provides the client.
Address: Periférico Poniente. 7651 Phone: 01-800-4686482
Supervisor: Fernanda Salcedo.
-SOPORTE LABORAL (HP).
September 01, 2008- Feb 01, 2011.
Job: Web developers. Editing, updating and creating websites and web pages for HP using Front
Page, Dreamweaver notebook using a package manager which will load the files and images that
are required for page creation and testing in the program Tridion. Editing and creating images for
the same pages using Photoshop and CorelDraw to which the images uploaded to the test server
when is already approved and published in the HP.com site. NetMeeting is used to make conference
calls with people in USA, Canada, India. Attention international customers using NetMeeting.
Address: Camino al Iteso Ave.
Supervisor: HP: Luis Méndez. Soporte Laboral: Javier Llamas.
Phone:
HP: 38843053
Soporte Laboral: 36471443.
-SERVICIOS SSI INTEGRALES, S de RL de CV (Teletech)
July 17, 2007 – June 26, 2008
Job: Desktop Support I. Provide Tech support by chat and phone to people has Dell systems on
USA.
Address: 7980 South Periférico int 1-A
Supervisor: LAE. Rosalva Jiménez
Phone: 10861600
-HUMMAN SERVICES (Sabritas)
June 28, 2006 – May 25, 2007
Job: Data Analyst. Download all the data the sales team get, Analyze de information, create reports
and send them by email. Provide support to the hand held.
Address: 238 Circunvalación Poniente st. Cd. Granja.
Supervisor: Benigno Zamora Méndez.
Phone: 36-27-14-09.
-ATENCION TELEFONICA
November 2005 – March 2006
Job: Cellphone advisor.
Provide solutions to customer when they have issues with the cell phone or and questions.
Address: Vallarta Ave. (Concentro)
Supervisor: Luís Herrera.
-SAM’S CLUB
October 2003 – April 2004
Job: Sales employee.
Customer service, selling the products of the season and stationery area.
Address: Vallarta Ave.
Supervisor: Juventino Rosas.