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Jonathan Arroyo
5655 Encelia Dr.
Twentynine Palms, CA 92277
(330) 304-5772
Jonathan.Alan.Arroyo@gmail.com
Objective: To obtain a leadership position in a team orientated environment to help further my supervisor
skills.
Work Experience:
U.S. Marine Corps 2010 – 2015
Telephone Systems/Personal Computer Repairer
• Ensured 100% functionality, accountability and full quality control of all equipment
• Identified and repaired Telephone and Switching systems: components, wiring, handset, and internal
faults leading to 100% communication during operations
• Repaired Computer assets for 7 months while stationed in Afghanistan with a turnaround time of less than
24 hours
• Analyzed schematics, printouts, modification instructions, and trouble reports to determine faults and
developed repair methods
• Diagnosed and repaired Radio equipment to perform at high levels of readiness
• Trained employees in how to operate, modify, and repair equipment to enhance product performance to
meet customer specifications
• Employed active listening skills to identify solutions to resolve other team members issues and questions
in a timely and appropriate manner
• Instructed 25 Afghanistan National Army personnel via hands on instructions regarding electronic
systems and how they work
• Platoon Sergeant for 25 employees
Education:
• 2015 - Maintenance Management Supervisor Course, U.S. Marine Corps
• 2015 - Maintenance Management Basic Course, U.S. Marine Corps
• 2014 - Certified in Microsoft Office 2010, NCSA
• 2014 - Certified in Microsoft Excel 2010, NCSA
• 2014 - TCP/IP Certification, NCSA
• 2014 - Computer Hardware Technician Certification, NCSA
• 2014 - Computer Systems Organization: Intermediate, APUS
• 2014 - Corporals Distance Education Program, U.S. Marine Corps
• 2013 - Concepts And Applications Of Information Technology, UMUC
• 2013 - FBCB2 Blue Force Tracker Maintainer Certified, U.S. Marine Corps
• 2013 - FBCB2 Blue Force Tracker Operator Certified, U.S. Marine Corps
• 2012 - Leading Marines Distance Education Program Non Resident, U.S. Marine Corps
• 2011 - Basic Electronics Course, U.S. Marine Corps
• 2011 - Telephone Systems/Personal Computer Repairer course, U.S. Marine Corps
• 2010 - Graphic Design, Medina County Career Center Joint Vocational School, Medina, Ohio
• 2008 - High School Diploma, Brunswick High School, Brunswick, Ohio
Awards/Medals:
• Good Conduct Medal 1
st
Award
• Afghanistan Campaign Medal
• NATO Campaign Medal
• Global War On Terrorism Medal
• Meritorious Mast 1st Award
• Letter of Appreciation 4
th
Award
• Certificate of Commendation 2
nd
Award
• Certificate of Appreciation 1
st
Award

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Jonathan Arroyo (2) 3 (1)

  • 1. Jonathan Arroyo 5655 Encelia Dr. Twentynine Palms, CA 92277 (330) 304-5772 Jonathan.Alan.Arroyo@gmail.com Objective: To obtain a leadership position in a team orientated environment to help further my supervisor skills. Work Experience: U.S. Marine Corps 2010 – 2015 Telephone Systems/Personal Computer Repairer • Ensured 100% functionality, accountability and full quality control of all equipment • Identified and repaired Telephone and Switching systems: components, wiring, handset, and internal faults leading to 100% communication during operations • Repaired Computer assets for 7 months while stationed in Afghanistan with a turnaround time of less than 24 hours • Analyzed schematics, printouts, modification instructions, and trouble reports to determine faults and developed repair methods • Diagnosed and repaired Radio equipment to perform at high levels of readiness • Trained employees in how to operate, modify, and repair equipment to enhance product performance to meet customer specifications • Employed active listening skills to identify solutions to resolve other team members issues and questions in a timely and appropriate manner • Instructed 25 Afghanistan National Army personnel via hands on instructions regarding electronic systems and how they work • Platoon Sergeant for 25 employees Education: • 2015 - Maintenance Management Supervisor Course, U.S. Marine Corps • 2015 - Maintenance Management Basic Course, U.S. Marine Corps • 2014 - Certified in Microsoft Office 2010, NCSA • 2014 - Certified in Microsoft Excel 2010, NCSA • 2014 - TCP/IP Certification, NCSA • 2014 - Computer Hardware Technician Certification, NCSA • 2014 - Computer Systems Organization: Intermediate, APUS • 2014 - Corporals Distance Education Program, U.S. Marine Corps
  • 2. • 2013 - Concepts And Applications Of Information Technology, UMUC • 2013 - FBCB2 Blue Force Tracker Maintainer Certified, U.S. Marine Corps • 2013 - FBCB2 Blue Force Tracker Operator Certified, U.S. Marine Corps • 2012 - Leading Marines Distance Education Program Non Resident, U.S. Marine Corps • 2011 - Basic Electronics Course, U.S. Marine Corps • 2011 - Telephone Systems/Personal Computer Repairer course, U.S. Marine Corps • 2010 - Graphic Design, Medina County Career Center Joint Vocational School, Medina, Ohio • 2008 - High School Diploma, Brunswick High School, Brunswick, Ohio Awards/Medals: • Good Conduct Medal 1 st Award • Afghanistan Campaign Medal • NATO Campaign Medal • Global War On Terrorism Medal • Meritorious Mast 1st Award • Letter of Appreciation 4 th Award • Certificate of Commendation 2 nd Award • Certificate of Appreciation 1 st Award