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Secondary values,
Public service Value universe Public
service
values
Political
Public org
Organizatio
n
Organization
administrative
Employees
Citizen-
customers
Society at
large
Value Frames
Bureaucratic
Organization
centered
Process centered
Independent
action
Centralized
Budget driven
Monopolistic
Post-Bureaucratic
Citizen centered
Outcome
centered
Collective action
Decentralized
Revenue driven
competitive
Change in the public service values
Reasons? NPM, L-P-G, ICT
Citizen-customer centricity in
Public, CSR in private
convergenc
e
•Value
1. Why?
2. Accountability to whom?
3. Privacy vs openness
4. HR vs security
5. Efficiency vs emp welfare
6. Equality vs liberty
7. Justice vs mercy
8. Individualism vs
communitarianism
conflicts
•Value
9. RTI vs Official secrets act
10.Morality vs Competence
conflicts
•Value
Value conflicts
Conditions for
dilemma
Multiple moral
choices
Two/More choices
are morally equal
Decision has to
be made
How to resolve?
Find alternative
that avoids
dilemma
Gandhiji’s
talisman
Foundational
values
Dilemna in public service
Within the person –
conscience/intuition
Codes, Rules and Regulations,
Laws
Laws
Common good
Compliance
When conscience is not enough
Creates conditions for morality in
public life
Law
•Sources of
Ethical
guidance
Meaning?
Types of conscience
Development/Expansion of
conscience Conscience
•Sources of
Ethical
guidance
What is accountability?
Answerability and enforceability
Ethics as self-Accountability
Vertical and horizontal
Vertical
Elections, RTI, Media, CC, CSO
Meaning
•Accountabil
ity
Accountability
Verticle
Elections
RTI, Media
CC, CSO
Horizontal
Accountability Classification
Verticl
e
Horizontal
Accountability
External
Parliament
Judiciary
CAG
CVC
Internal
Superiors
CBI/Police
Internal Audit
Grievance redressal
mechanisms
Accountability Classification
Political structure Statutory structure Institutional structure
Social structure
International
cooperation
How to strengthen Ethical governance?
3M  Money, Muscle, Media
power
•Political
structure
PCA amendments
Sanction requirement
Private bodies, NGO
Two types of corruption
Immediate forfeiture + burden of
proof shift in disproportionate
asset case
ARC
Recommend
ation
•Statutary
structure
New serious economic offence act
Tax evasion, insider trading,
Money laundering, counterfeiting
Integrity pacts
Rational regulation  no over
regulation
ARC
Recommend
ation
•Statutary
structure
Ethics management system or
Ethics infrastructure
CVC, CBI, Lokpal etc
ARC
Recommend
ation
•Institutional
structure
Philosophical explanation
Humanitarian
Historical Burden
Export of capital/overseas
demand
State actors vs non-state actors
Funding
•Ethical
issues in IR
and
Funding
Civic education in school
Reward scheme
False claims act like USA
Social audit
•Social
infrastructu
re
1. Military aid
2. Technical assistance
3. Capital grants
4. Loans Types of Aid
•Ethical
issues in IR
and
Funding
National interests vs values
Idealism
realisminternationalism
Terrorism, smuggling, climate
change, poverty, disarmament,
resource competition
What are the limit of sovereignty?
R2P initiative of UN
Global commons
Is internet a global common?
Ethical
concerns
•issues in IR
and
Funding
Just war theory
Justification  Defensive,
uphold HR
Conduct of war  ethical
conduct during war
Post war  reconstructions,
reconciliation
Ethical
concerns
•issues in IR
and
Funding
Definition  adds value to the
company + beneficial to all
‘stakeholders’
Failure of corporate governance
Satyam, sahara, Ranbaxy,
voxwagen
•Corporate
governance
Includes
Complying with all the laws of
the land
Accountability towards all stake
holders
Conducting business with
integrity and transparency
Corporate culture
•Corporate
governance
Regulatory Regime
SEBI initially
Now MCA(Min of corp Aff), RBI,
SEBI
Ethical issues
Dominant shareholders
Minority promoters
Independent directors
•Corporate
governance

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E6_Public_Service_Values.pptx