1. PERSONAL INFORMATION
____________________________________________________________________________
SURNAME : Vogel
FIRST NAME : John
RESIDENTIAL ADDRESS : 10 Corah Street
Brooklyn
CAPE TOWN
7405
CONTACT NUMBER : 0798002444
DATE OF BIRTH : 1960/11/22
CITIZENSHIP : South African
IDENTITY NUMBER : 6011225147082
SEX : male
LANGUAGES : Afrikaans, English, fanakalo mixture
of South African languages
HEALTH : Excellent
QUALIFICATIONS
____________________________________________________________________________

2. SCHOOL : HTS De Wet Nel Kroonstad
HIGHEST STANDARD PASSED : Grade 12
SUBJECTS PASSED : Afrikaans
English
History
Maths
Biology
__________________________________
SKILLS, KNOWLEDGE AND
ATTRIBUTES
WORKED FOR PNPSINCE1984 ASA
RECEIVINGMANAGER,SENIORRECEIVING
MANAGER,RECEIVINGCOORDINATOR,
REGIONALRECEIVINGCOORDINATOR
Ability to use IT Soft Ware
Ability to apply problem solving,
communication and good report writing
skills.
DidtraininginARMS (Retail Management
Systems) whichincluded receiving
(backdoorscanning),dispatching,inter
store transfers,(IB) interregiontransfers,
DC deliveries,DSD( directstore deliveries),
and laterthese were all incorporatedinto
SAPand thenused to investigateand
determine highshrinkage productsand
areas,openand receive orders,inter
branches,write offs,returnsetc.
Beingincharge of a regionsreceiving
departments,48corporate stores,youhad
to be able to problemsolve andhave
systemsinplace sothat you can
immediatelyreactandyourteams
communicatedtoinclearcontrolled
mannerincase of varioussituations,
systemsdown,powerfailures,late
deliveries,fridgebreakdowns.Ididaudits
inmy departmentsandhadto submit
reportsof at leastthree storesaweekwith
follow upreportswithinamonthof doing
them.I hadin excessof TwoHundred
Seniorreceivingmanagers,Receiving

3. Labour relations and disciplinary
procedures..Handle pressure well, ability to
multi task and defuse hostile situations
have been involve in settling several labour
unrests
Customer orientated, Excellent service
delivery (customer comes first always)
Very professional, strict policy custodian
yet approachable.
Ability to manage, control big groups of
people.
managersand two coordinatorsreporting
intome.
I have extensive knowledgeof labour
relationsanddisciplinaryprocedures
havingconductedseveral inquiries
involvingstaff,shopstewards,
managementona varietyof issuesranging
fromfraud,theftand anyother non
procedural conduct.InadditiontothisI
was alsoresponsible foranyinterviews
that had to be done formy department,
thenhad to exceptorrejectpossible
candidates.Where aftertheywouldbe
trainedandtestedbyme and one of the
othertwo receivingcoordinatorsreporting
into me.
Havingworkedina retail environment
almostall my life Iknow andunderstand
the importance of service deliveryand
makingsure that a customerhave a
shoppingexperience thatisnotonlygoing
to getthemto come back butalsohave
themtalkingaboutitto all theirfriends.
Good relationshipsinthe workplaceare of
the utmostimportance inorderto get
maximumproductivityfromyour
workforce.Thisdoesnotat all mean
professionalism, policyorprocedure
shouldbe compromisedinanywaybut
rather thatall partiesisaware whatthese
boundaries,proceduresare andhave a full
understandingandrespectforitandeach
other.
Fairness,goodcommunication,being
consistentinall aspectsof decisionmaking
isbut a few toolsthat can be usedto

4. OTHER TRAINING INTERVENTION
INSTORE
ARMS (advanced retail management)
PREDICTIVE MANAGEMENT
WORKSHOP
MANAGEMENT WITH INTENT
SAP
RECEIVING
DISPATCHING
DC
KEY RESPOSIBALITIES
Audits
Shrinkage (investigating)
Coordinating Western Cape receiving
departments regarding receiving
managers, procedure and policy, vehicle
scheduling,
Stock take supervisor
Store mentor
maximise control andmanage abigor
small workforce effectivelywhichinturn
leadstomaximumproductivity.Thatand
mostof all,leadingbyexample.

5. EMPLOYMENT HISTORY
______________________________________________________________________
Organisation Pick n Pay
Period 1984 - 1995
Position Receiving manager, Senior Receiving manager, Assistant Warehouse and
Transport Manager
___________________________________________________
Organisation The Cold Chain
Period 1995 - 1996
Position Chiller Warehouse Manager
The Cold Chain is a company that stored or warehoused chilled and frozen products
(perishables) for various retailers like Shoprite, Spar, Pick n Pay etc.
Responsibilities :
Make sure temperature is always controlled, consistent temperature on receiving,
warehousing and dispatching.
Stock rotation on carousel (expiry dates etc)
Scheduling of staff order pickers, loaders, drivers, assistants and dispatch managers.
Manage scheduling of deliveries to various retail stores.
Manage scheduling of supplier deliveries to be received at warehouse.
Managed any conflict situation that might occur in warehouse.
Managed and controlled any stock that might have been returned to warehouse for
whatever reason.
Managed and controlled any admin relating to any movement of stock. (vendor invoices,
picking slips, invoices to retailers and return notes)
Stocktaking in the warehouse.
Managed and controlled security and shrinkage by investigating high shrink products.
This was basically my responsibilities and because this was chilled and frozen products
(perishables) that we handled, it was essential that it was managed properly.

6. You had to know how to deal with situations like vehicle breakdowns, absenteeism etc and
still have the customer receive their product on time and in the right condition ensuring that
the cold chain on these products were never broken, was essential.
___________________________________________________________________
Organisation Pick n Pay
Period 1996 - 2013
Position Receiving manager, Senior Receiving manager, Receiving Coordinator,
Regional Receiving Coordinator. Store Managers Status
Reason for leaving:
Pick n Pay offered package I applied because I wanted to start a guest house and it was
granted.
REFERENCES
Tony Burrows
Cell no; 0825474272
Pick n Pay 0216581000
Position Business Systems Manager