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eCommerce Marketing Strategies




            www.ajaxunion.com
       http://www.facebook.com/ajaxunion
        http://www.twitter.com/ajaxunion
  http://www.linkedin.com/company/ajax-union
Selling Products Online: Ecommerce
Internet Marketing and Sales Strategies

                Connect with Joe!

                facebook.com/joeapfelbaum

                twitter.com/joeapfelbaum

                linkedin.com/in/joeapfelbaum




JOE APFELBAUM
Your Customers are online – are you?


                                                         97%
        of consumers research products online before
                          buying




Source: BIA/Kelsey Group, User View Wave VII, May 2010
Did You Know?

 More than 80% of the online population has used the
 internet to purchase something

 More than 50% of the online population has shopped
 online more than once

 50% of e-commerce sites ask for the same information
 more than once from shoppers

 24% of e-commerce sites require an account to purchase
 items
eCommerce is a growing industry…
Why do people like shopping online?
What can YOU do to better sell
   your products online?
Today We’ll Discuss…


           AMAZON VS EBAY
      WEBSITE VS MARKETPLACES
      WEBSITE ROI OPTIMIZATION
 SEO (SEARCH ENGINE OPTIMIZATION)
  SMO (SOCIAL MEDIA OPTIMIZATION)
   SEM (SEARCH ENGINE MARKETING)
CSE (COMPARISON SHOPPING ENGINES)
          EMAIL MARKETING
           SOCIAL SHOPPING
         AFFILIATE NETWORKS
             DEALS SITES
Website Vs Marketplaces

                                   Amazon Ownes The Customer
                                   Must Use Merchant Svcs
                                   Sell Only Approved Things
                                   Price Driven




 You Own The Customer
 You Choose Your Merchant Svcs
 Sell Anything You Want
 Other Competitive Advantages
Website ROI Optimization


 Straight-forward Homepage
 Organized Categories
 Detailed Products
 Check-Out Cart
 Security logos
 Call To Action! (above the fold)
 Phone/Email/Livechat Options
 Clear Shipping Instructions
 Order Processing Time
 Return Information
Onsite SEO: Content and Best Practices

Search Engine Optimization            |      Content Writing Tips

  Makes Your Website Come Up In           Make sure to use: relevant
   Search Engines                           keywords; prose that Google won't
                                            recognize as spam; and linkable
  Helps Your Business Be Seen              content.
   Online
                                           Incorporate your keywords into
  Gives You Credibility On The             your backlinks to reinforce the
   Internet                                 keywords for Google.

  Allows you to get leads and make
   sales                                   Don’t overstuff your text with
                                            keywords. Keywords should be 5 –
                                            7 % of the total copy.
SEO: Search Engine Optimization Tips

 Blogging: Why should you blog?
         •     Share information with fellow business people
         •     Generate back links
         •     Boosts traffic to your website
         •     Relatively free online marketing device
         •     Builds trust of viewers (potential clients)

 Press Releases
     •       http://www.prweb.com/
     •       http://www.prnewswire.com/
     •       https://news.google.com/




A few good rules to live by for SEO press releases…

1.   Never sacrifice readability when optimizing your press release.
2.   Always have a newsworthy angle.
3.   Don’t write press releases that read like advertisements.
SMO: Social Media Optimization
PPC: Pay Per Click

 Google AdWords                              Get started at Google.com/adwords
 Search VS Display Networks


 •   Get relevant traffic to your website.
 •   Only pay when people come to your site
 •   Optimize for the keywords that convert
 •   Target people in your geographic area
 •   Customize your message
 •   Spend as much or as little as you like
 •   Banner advertising can tap into 80% of
     users
 •   Most effective return on adspend
 •   Measurable ROI
CSE: Comparison Shopping Engine

 Pricegrabber
                     Remember to…
 Shopzilla          1.   Include a Call-To-Action
                     2.   Allow Buying Without Registering
 Nextag             3.   Improve Product Data
 Amazon             4.   Install User Surveys
                     5.   Remove Non-Performing Products
 Google             6.   Ensure Accurate Categorization

 Bing
 TheFind
Email Marketing

 Blast emails to opt-in lists
   Here are email services that
    you can use:
     Mailchimp.com
     Constantcontact.com
Social Shopping

 Stylehive
                        • 77% of Internet users SEARCH on a
 Thisnext                daily basis

 Kaboodle              • 71% of online Americans have bought
                          a product via the web.
                        • One in three searches has local intent.
Affiliate Networks

  The Google Affiliate
  Network “helps
  advertisers increase
  online conversions on a
  performance basis and
  enables publishers to
  monetize traffic with
  affiliate ads.”

Other Affiliate Networks:
    http://www.cj.com/
Deals Sites

          Groupon ,
    LivingSocial, Zulily
   68% of daily deal buyers returned to the
    establishment even without another
    discount.
   58% of businesses cited customer
    acquisition as the top reason for liking
    daily deals.
   53% of daily deal buyers went on to
    become regular customers.
Quick Recap

   Website Vs Market Places
   Website ROI Optimization
   SEO (Search Engine Optimization)
   SMO (Social Media Optimization)
   SEM (search Engine marketing)
   CSE (Comparison Shopping Engines)
   Email marketing
   Social Shopping
   Affiliate Networks
   Deals Sites




    …Questions, Comments, Concerns?
www.ajaxunion.com/webinar

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CHYE Sell IT Ecommerce Marketing Presentation

  • 1. eCommerce Marketing Strategies www.ajaxunion.com http://www.facebook.com/ajaxunion http://www.twitter.com/ajaxunion http://www.linkedin.com/company/ajax-union
  • 2. Selling Products Online: Ecommerce Internet Marketing and Sales Strategies Connect with Joe! facebook.com/joeapfelbaum twitter.com/joeapfelbaum linkedin.com/in/joeapfelbaum JOE APFELBAUM
  • 3. Your Customers are online – are you? 97% of consumers research products online before buying Source: BIA/Kelsey Group, User View Wave VII, May 2010
  • 4. Did You Know?  More than 80% of the online population has used the internet to purchase something  More than 50% of the online population has shopped online more than once  50% of e-commerce sites ask for the same information more than once from shoppers  24% of e-commerce sites require an account to purchase items
  • 5. eCommerce is a growing industry…
  • 6. Why do people like shopping online?
  • 7. What can YOU do to better sell your products online?
  • 8. Today We’ll Discuss… AMAZON VS EBAY WEBSITE VS MARKETPLACES WEBSITE ROI OPTIMIZATION SEO (SEARCH ENGINE OPTIMIZATION) SMO (SOCIAL MEDIA OPTIMIZATION) SEM (SEARCH ENGINE MARKETING) CSE (COMPARISON SHOPPING ENGINES) EMAIL MARKETING SOCIAL SHOPPING AFFILIATE NETWORKS DEALS SITES
  • 9.
  • 10. Website Vs Marketplaces  Amazon Ownes The Customer  Must Use Merchant Svcs  Sell Only Approved Things  Price Driven  You Own The Customer  You Choose Your Merchant Svcs  Sell Anything You Want  Other Competitive Advantages
  • 11. Website ROI Optimization  Straight-forward Homepage  Organized Categories  Detailed Products  Check-Out Cart  Security logos  Call To Action! (above the fold)  Phone/Email/Livechat Options  Clear Shipping Instructions  Order Processing Time  Return Information
  • 12. Onsite SEO: Content and Best Practices Search Engine Optimization | Content Writing Tips  Makes Your Website Come Up In  Make sure to use: relevant Search Engines keywords; prose that Google won't recognize as spam; and linkable  Helps Your Business Be Seen content. Online  Incorporate your keywords into  Gives You Credibility On The your backlinks to reinforce the Internet keywords for Google.  Allows you to get leads and make sales  Don’t overstuff your text with keywords. Keywords should be 5 – 7 % of the total copy.
  • 13. SEO: Search Engine Optimization Tips  Blogging: Why should you blog? • Share information with fellow business people • Generate back links • Boosts traffic to your website • Relatively free online marketing device • Builds trust of viewers (potential clients)  Press Releases • http://www.prweb.com/ • http://www.prnewswire.com/ • https://news.google.com/ A few good rules to live by for SEO press releases… 1. Never sacrifice readability when optimizing your press release. 2. Always have a newsworthy angle. 3. Don’t write press releases that read like advertisements.
  • 14. SMO: Social Media Optimization
  • 15. PPC: Pay Per Click  Google AdWords Get started at Google.com/adwords  Search VS Display Networks • Get relevant traffic to your website. • Only pay when people come to your site • Optimize for the keywords that convert • Target people in your geographic area • Customize your message • Spend as much or as little as you like • Banner advertising can tap into 80% of users • Most effective return on adspend • Measurable ROI
  • 16. CSE: Comparison Shopping Engine  Pricegrabber Remember to…  Shopzilla 1. Include a Call-To-Action 2. Allow Buying Without Registering  Nextag 3. Improve Product Data  Amazon 4. Install User Surveys 5. Remove Non-Performing Products  Google 6. Ensure Accurate Categorization  Bing  TheFind
  • 17. Email Marketing  Blast emails to opt-in lists  Here are email services that you can use:  Mailchimp.com  Constantcontact.com
  • 18. Social Shopping  Stylehive • 77% of Internet users SEARCH on a  Thisnext daily basis  Kaboodle • 71% of online Americans have bought a product via the web. • One in three searches has local intent.
  • 19. Affiliate Networks The Google Affiliate Network “helps advertisers increase online conversions on a performance basis and enables publishers to monetize traffic with affiliate ads.” Other Affiliate Networks: http://www.cj.com/
  • 20. Deals Sites  Groupon , LivingSocial, Zulily  68% of daily deal buyers returned to the establishment even without another discount.  58% of businesses cited customer acquisition as the top reason for liking daily deals.  53% of daily deal buyers went on to become regular customers.
  • 21. Quick Recap  Website Vs Market Places  Website ROI Optimization  SEO (Search Engine Optimization)  SMO (Social Media Optimization)  SEM (search Engine marketing)  CSE (Comparison Shopping Engines)  Email marketing  Social Shopping  Affiliate Networks  Deals Sites …Questions, Comments, Concerns?