Nowadays the delivery really breaks the shopping experience in ecommerce. Different brand, different platform, different wording. Let's change that.

1. Shopping Experience is broken.

2. Delivery issues ruin the entire shopping experience for
consumers.
of parcel shipments
don’t arrive on-time.
20%

3. Shops can’t identify issues
Lost customer contact to DHL etc.
Shops can only react

4. How to ensure an all-positive shopping experience and
generate new customer touchpoints.
Smart communication
for online shops
Open data
Technology
core
No customer escalation
for online shops
Pro-active & personal

5. We enable a WOW effect by highly personal and emotional
communication.
Soccershop
Soccershop
+ New customer touchpoints
+ Highly personal / customer-specific
+ Very emotional / product-specific

6. Check out our portal.
https://portal.parcellab.com/loginAsTest.php