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2. • Twenty years of experience, attention to detail, quality of materials, functionality and elegance, all in keeping with
the tradition we are inspired by. This is our company: VI. GI. Pencil cases.
• Each of our products is created to best dress your jewelry and each case can be designed and customized (for
color, interior quality, etc.) according to customer requirements.
• The goal is to produce a truly exclusive and unique object . Breathe on our showcases and do not hesitate to
contact our technical staff, it will be happy to answer any questions you may have.
3. • The parcels of non-customized items are delivered within 5 business days after receiving the
payment and sent by express courier.
• For items that require customization, delivery takes place within 15 business days.
• The shipping cost is 18 euro + VAT for 1 neck , the next packages cost 10 euro + VAT. We will do
our best to group the products and try to limit shipping costs as much as possible.
• Shipping costs include packing and postage. We recommend grouping your articles in one order.
• For the payment on check (cash payment to the courier at the time of delivery) there are no fees ,
the cost of such service is on our behalf.
• Refund Guarantee: All products that are not compliant with the features will be fully refunded or
replaced according to the customer's instructions and any returns will only be accepted after
appropriate checks. We will not accept any claims or refunds, after 15 days from the date of
invoice.