The document describes Enservio's Policyholder Self-Service portal, a customizable web-based solution that allows policyholders to quickly and easily create a digital list of damaged contents. The portal offers benefits like easy-to-use step-by-step instructions, faster claim processing times through reduced back-and-forth communication, and more accurate item information by prompting users for important details.

1. Policyholder Self-Service Portal
Found at https://carrier.mypropertyloss.com, Enservio’s Policyholder Self-Service portal is fully
customizable web-based solution for inventory creation. It allows policyholders to create a
digital list of their damaged contents quickly, easily and efficiently.
Self Service Portal Benefits:
Easy to use - Step by step instructions help you create your inventory
Faster cycle time - less re-work and phone tag for the policyholder and adjuster
More accurate item information - Enservio’s inventory template prompts users to enter
important details (e.g., brand, age, etc.) for each item
Creating an inventory list is as easy as
going to:
https://carrier.mypropertyloss.com
and clicking “Let’s Get Started”
Sample: Contents Inventory Screen
Clear instructions on how to add items to your
inventory list
Pictures can be uploaded to each line item,
if desired
Click “SEND” at the bottom of the screen when
you have finished listing the items you have lost
Sample: Add Item Dialogue Box
Pop up screen does not require policyholder to
navigate away from page
When adding an item the site automatically
prompts you for all the necessary information -
including brand, age, and model number
Items are organized by room
Enservio is the leading provider of contents inventory creation and valuation services. 11 of the top 15 carriers use Enservio, as do thousands of adjusters. If
you would like to see how Enservio can help improve your contents claim handling, give us a call at 888.567.7557 or visit our website, www.enservio.com.