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Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Jesús	
  María	
  Guerra	
  
@OracleJMGuerra	
  
Digital	
  Disrup@on:	
  	
  
Cómo	
  y	
  Para	
  qué	
  están	
  u@lizando	
  las	
  empresas	
  de	
  éxito	
  los	
  Datos	
  
	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
The	
  World	
  has	
  changed	
  
Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   2	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
The World has Changed!
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   4	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   5	
  
“Nothing is never finished”
Mark Zuckerberg
“The common question that gets asked in business is,
'why?' That's a good question, but an equally valid
question is, 'why not?’”
Jeff Bezos
“If you are not embarrassed by
the first version of your product,
you’ve launched too late”
Reid Hoffman
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   6	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
The	
  use	
  of	
  any	
  digital	
  technology	
  to	
  
promote,	
  sell	
  and	
  enable	
  innova@ve	
  
products,	
  services	
  and	
  experiences	
  
What	
  is	
  Digital	
  Business?	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Big Data Cloud IOTSocialMobile
How	
  are	
  Enterprises	
  Using	
  Digital	
  Business?	
  
	
  
Money
Customer Experience New Business ModelOperational Improvement
Time
Attention
Affection
Money
Market Maker
Revenue Builder
Customer Finder
Shareholder Value
Efficient
Effective
Happy
Reduce Costs
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Characteris@cs	
  of	
  Digital	
  Leaders	
  
Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   9	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
looking	
  at	
  them	
  from	
  new	
  perspec;ves	
  
and	
  mul;ple	
  angles	
  
They	
  ‘Reframe’	
  
Challenges	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
They	
  work	
  at	
  pace	
  -­‐	
  researching,	
  tes;ng	
  
and	
  evalua;ng	
  current	
  ideas	
  while	
  
genera;ng	
  new	
  ones	
  
They	
  Sprint	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
They	
  Appreciate	
  That	
  	
  	
  	
  
Failure	
  Can	
  Be	
  Good	
  	
  	
  	
  	
  	
  	
  	
  
and	
  are	
  not	
  afraid	
  of	
  new	
  ideas	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
They	
  invest	
  heavily	
  in	
  analyzing	
  their	
  own	
  
data	
  and	
  data	
  from	
  external	
  sources	
  to	
  
establish	
  paMerns	
  and	
  un-­‐no;ced	
  
opportuni;es	
  
They	
  Convert	
  Data	
  
Into	
  Value	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital	
  Disrup@on	
  
Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   15	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
The	
  change	
  that	
  occurs	
  when	
  new	
  
digital	
  technologies	
  and/or	
  business	
  
models	
  affect	
  the	
  value	
  proposi@on	
  
of	
  exis@ng	
  goods	
  and	
  services	
  
Digital	
  Disrup@on	
  
	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   17	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
	
  
Meat	
  Pack	
  
Time-­‐Sensi@ve	
  Discount	
  
§ Innova@ve	
  Discount	
  Model	
  
§ Tracks	
  ‘Meat	
  Pack’	
  customers	
  
using	
  Mobile	
  loca@on	
  App	
  
§ Time-­‐	
  sensi@ve	
  Based	
  Promo@on	
  
§ Hijack’s	
  customer	
  out	
  of	
  
Compe@tor	
  Stores....Quickly!	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Verizon:	
  Digital	
  Plalorm	
  @	
  Work:	
  Connected	
  Car,	
  Health,	
  Home...	
  	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Nike	
  –	
  Make	
  Shoes	
  Don’t	
  They?	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Issues
§  Losing market share
§  Product differentiation is hard
§  Customer loyalty is low
Action Taken
§  Launch mobile loyalty programme
§  eWallet
§  Social connections
§  Partnerships on high street
§  Targeted promotions
Real-time Loyalty & eWallet
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   22	
  
•  Data	
  Sensors	
  in	
  Streets	
  
Data	
  Sensors	
  in	
  the	
  Streets	
  	
  
Measure	
  air	
  quality,	
  light	
  intensity,	
  
sound	
  volume,	
  heat,	
  precipita@on,	
  and	
  
wind.	
  	
  
The	
  sensors	
  will	
  also	
  count	
  people	
  by	
  
observing	
  cell	
  phone	
  traffic	
  
Chicago	
  The	
  City	
  of	
  Big	
  Data	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital	
  Business	
  Plalorms	
  
(Iden@fy,	
  Design	
  &	
  Build)	
  
Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   23	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital	
  Business	
  Plalorm	
  (DBP)	
  -­‐	
  Defini@on	
  
"A	
  'Digital	
  Business	
  Plalorm'	
  is	
  a	
  
collec@on	
  of	
  enterprise	
  technology	
  
capabili@es	
  
...that	
  are	
  accessible	
  to	
  Digital	
  
Technologies	
  (smart	
  phones,	
  sensors,	
  
websites,	
  cloud	
  services,	
  social	
  
networks...)”	
  	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Produced by: Ian Broughton, The Digital Team, Oracle EMEA
connecting value, choice & service
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
BP	
  Digital	
  Retail	
  Vision	
  (StoryBoard)	
  
• 	
  Mobile	
  
• 	
  Telema@cs	
  
• 	
  iBeacons	
  
• 	
  Up-­‐Sell	
  
• 	
  Geo-­‐loca@on	
  data	
  
• 	
  Mobile	
  Payments	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital	
  Storyboard	
  -­‐	
  Scenes	
  1	
  to	
  7	
  
Architecture	
  Capabili;es-­‐	
  Scenes	
  1	
  to	
  7	
  
BP	
  Digital	
  Retail	
  Vision	
  
• 	
  Mobile	
  
• 	
  Telema@cs	
  
• 	
  iBeacons	
  
• 	
  Up-­‐Sell	
  
• 	
  Geo-­‐loca@on	
  data	
  
• 	
  Mobile	
  Payments	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital	
  Business	
  Plalorm	
  (DBP)	
  
Manage,	
  Reuse	
  and	
  Assemble	
  Capabili4es	
  for	
  Future	
  Ini4a4ves	
  
	
  
Market, Sell & Service
End-to-end Visibility
Marketing
Applications
Commerce
Applications
Sales
Applications
Service
Applications
Real Time Data & Analytics
Social Things Mobile Web
Choice Of Deployment
Cloud / On Premise
Learn&Adapt
Multi-Channel
Digital Product
Development
Security
Digital
Content
Analytics
Integration
Dev
Framework
Platform Access APIsConsume & Access
Protect & Secure
Real Time Data & Analytics
Platform Access APIs
Digital
Content
Integration
AnalyticsDev’
Framework
Security
Cloud / On Premise
Service
Applications
Marketing
Applications
UPC’s	
  API	
  Bus	
  
UPC	
  is	
  going	
  
DIGITAL!!!	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Recap	
  
Oracle	
  Confiden@al	
  –	
  Internal/Restricted/Highly	
  Restricted	
   29	
  
Digital Disruption Strategies

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Digital Disruption Strategies

  • 1. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Jesús  María  Guerra   @OracleJMGuerra   Digital  Disrup@on:     Cómo  y  Para  qué  están  u@lizando  las  empresas  de  éxito  los  Datos    
  • 2. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   The  World  has  changed   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   2  
  • 3. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   The World has Changed!
  • 4. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   4  
  • 5. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   5   “Nothing is never finished” Mark Zuckerberg “The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?’” Jeff Bezos “If you are not embarrassed by the first version of your product, you’ve launched too late” Reid Hoffman
  • 6. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   6  
  • 7. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   The  use  of  any  digital  technology  to   promote,  sell  and  enable  innova@ve   products,  services  and  experiences   What  is  Digital  Business?  
  • 8. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Big Data Cloud IOTSocialMobile How  are  Enterprises  Using  Digital  Business?     Money Customer Experience New Business ModelOperational Improvement Time Attention Affection Money Market Maker Revenue Builder Customer Finder Shareholder Value Efficient Effective Happy Reduce Costs
  • 9. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Characteris@cs  of  Digital  Leaders   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   9  
  • 10. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   looking  at  them  from  new  perspec;ves   and  mul;ple  angles   They  ‘Reframe’   Challenges  
  • 11. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   They  work  at  pace  -­‐  researching,  tes;ng   and  evalua;ng  current  ideas  while   genera;ng  new  ones   They  Sprint  
  • 12. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   They  Appreciate  That         Failure  Can  Be  Good                 and  are  not  afraid  of  new  ideas  
  • 13. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   They  invest  heavily  in  analyzing  their  own   data  and  data  from  external  sources  to   establish  paMerns  and  un-­‐no;ced   opportuni;es   They  Convert  Data   Into  Value  
  • 14. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  
  • 15. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital  Disrup@on   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   15  
  • 16. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   The  change  that  occurs  when  new   digital  technologies  and/or  business   models  affect  the  value  proposi@on   of  exis@ng  goods  and  services   Digital  Disrup@on    
  • 17. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   17  
  • 18. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |     Meat  Pack   Time-­‐Sensi@ve  Discount   § Innova@ve  Discount  Model   § Tracks  ‘Meat  Pack’  customers   using  Mobile  loca@on  App   § Time-­‐  sensi@ve  Based  Promo@on   § Hijack’s  customer  out  of   Compe@tor  Stores....Quickly!  
  • 19. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Verizon:  Digital  Plalorm  @  Work:  Connected  Car,  Health,  Home...    
  • 20. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Nike  –  Make  Shoes  Don’t  They?  
  • 21. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Issues §  Losing market share §  Product differentiation is hard §  Customer loyalty is low Action Taken §  Launch mobile loyalty programme §  eWallet §  Social connections §  Partnerships on high street §  Targeted promotions Real-time Loyalty & eWallet
  • 22. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   22   •  Data  Sensors  in  Streets   Data  Sensors  in  the  Streets     Measure  air  quality,  light  intensity,   sound  volume,  heat,  precipita@on,  and   wind.     The  sensors  will  also  count  people  by   observing  cell  phone  traffic   Chicago  The  City  of  Big  Data  
  • 23. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital  Business  Plalorms   (Iden@fy,  Design  &  Build)   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   23  
  • 24. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital  Business  Plalorm  (DBP)  -­‐  Defini@on   "A  'Digital  Business  Plalorm'  is  a   collec@on  of  enterprise  technology   capabili@es   ...that  are  accessible  to  Digital   Technologies  (smart  phones,  sensors,   websites,  cloud  services,  social   networks...)”    
  • 25. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |                                           Produced by: Ian Broughton, The Digital Team, Oracle EMEA connecting value, choice & service
  • 26. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   BP  Digital  Retail  Vision  (StoryBoard)   •   Mobile   •   Telema@cs   •   iBeacons   •   Up-­‐Sell   •   Geo-­‐loca@on  data   •   Mobile  Payments  
  • 27. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital  Storyboard  -­‐  Scenes  1  to  7   Architecture  Capabili;es-­‐  Scenes  1  to  7   BP  Digital  Retail  Vision   •   Mobile   •   Telema@cs   •   iBeacons   •   Up-­‐Sell   •   Geo-­‐loca@on  data   •   Mobile  Payments  
  • 28. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital  Business  Plalorm  (DBP)   Manage,  Reuse  and  Assemble  Capabili4es  for  Future  Ini4a4ves     Market, Sell & Service End-to-end Visibility Marketing Applications Commerce Applications Sales Applications Service Applications Real Time Data & Analytics Social Things Mobile Web Choice Of Deployment Cloud / On Premise Learn&Adapt Multi-Channel Digital Product Development Security Digital Content Analytics Integration Dev Framework Platform Access APIsConsume & Access Protect & Secure Real Time Data & Analytics Platform Access APIs Digital Content Integration AnalyticsDev’ Framework Security Cloud / On Premise Service Applications Marketing Applications UPC’s  API  Bus   UPC  is  going   DIGITAL!!!  
  • 29. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Recap   Oracle  Confiden@al  –  Internal/Restricted/Highly  Restricted   29