The modern consumers wants personalised, on-demand and mobile-friendly services but education today is not agile enough to meet these changes. Agile faculty creation looks in the potential of looking for quality faculty members outside of traditional channels, changing the mindset in faculty management to meet enrollment demands without diluting quality of faculty.
2. THE NEW WORLD OF THE "EMPOWERED CONSUMER" - FORBES
THE CHANGING FACE OF CONSUMER DEMAND,
IS YOUR BUSINESS READY? - HSBC
CONSUMERS TODAY WANT
PERSONALISED, MOBILE-
FRIENDLY AND ON-DEMAND
SERVICES
EDUCATION TODAY IS NOT AGILE
ENOUGH FOR THIS CHANGE
3. AGILE IS FUNDAMENTALLY
ABOUT LEARNING, PEOPLE,
AND CHANGE – THREE
THINGS WE STRUGGLE
WITH IN EDUCATION AND
HANDLE POORLY AT THE
PRESENT TIME
PEHA, FOUNDER OF TEACHING
MAKE SENSE
6. THIS PROCESS CAN BE LONG, TEDIOUS
AND UNFULFILLING
Did we mention exhausting as well?
With the recent shift in Education to fit the "on-demand"
consumers/learners via personalised delivery in Lithan, faculty can no
longer be viewed in the traditional manner. Learning facilitator and
Mentors must be Uberised and be ready to take up a class on demand.
Programme Managers must be on lookout for quality faculty - learning
facilitators and mentors in other areas, outside of the traditional channels
to ensure organisation agility and delivery efficiency.
10. MAKE IT
PART OF
YOUR
DAILY TASK
INCLUDE IT IN
YOUR DAILY TO-
DO LIST
SEARCH FOR
MOST RELEVANT
CANDIDATE VIA
LITHAN LMS
ALLOCATE TIME
TO FIND OUT
SUITABILITY OF
CANDIDATE
DON'T THINK OF IT AS A CHORE, YOU BE
THANKING IT IN TIME TO COME.
11. SO HOW
DO WE
GET
STARTED?
LET'S TAKE A TECHNO-MANAGEMENT
PROGRAMME AS AN EXAMPLE FOR
UNDERSTANDING
Though debatable, a good start is
to have a look at high performing
learners in the class. These learners
are typically self-motivated and
show good learning performance,
tracked by the LMS system.
12. Here's a comparison of 5 learners in the
techno-management track. Suppose
the first figure we looked at bottom left
(book icon) is the number of sessions
that the learners should attend and the
current session is 4.
Alan is falling behind, Ken is way ahead
and Leong is 2 sessions ahead.
Now, comparing with Manis & Cher,
Leong is spending more time to
understand the materials.
13. Selection Process:
1. Ken spends an average of 9.4 hrs/session while
Leong spends 7.2hrs/session, Manis - 5.1hrs/session
and Cher - 5.7hrs/session.
2. Manis and Cher seems to understand the content
better
3. Now, let's look at the next criteria in the selection
process
14. Selection Process:
4. In the order of Ken, Leong, Manis and Cher, let's look at their
assessment scores - Cher scored the lowest while Ken is the highest
5. Scores are great way to have a good idea of individual's
understanding of the subject. In this case, Manis seems to score 2nd
in comparison to Ken
15. Selection Process:
6. The last criteria is an intangible component where the instructor
or the programme manager makes a call on the learning attitude of
Manis as a learner and if he/she has the ability to pass on these skill
sets to future learners.
In the end, Manis and Cher were invited to be new mentors upon
successful graduation of the course.
17. Once potential faculty candidate is identified,
standard operating procedures applies
(including a formal interview)
All new faculty members will also be required to
undergo Lithan's onboard process and will start
their role as a Mentor/Tutor first before they can
be considered as Learning Facilitator
18. HOWEVER,
TRADITIONAL
CHANNELS TO CURATE
FACULTY MUST BE
MAINTAINED.
As newly curated faculty members start as mentor/tutor first, there is still
a need to find learning facilitator/instructor with industry experiences.
19. MENTORS VS.
ENROLLMENT
As enrollment numbers increase over time, a
ready pool of mentors must be ready to
ensure mentor-to-mentee ratio is maintained
The sample data below showcase the mentor
vs. enrollment relationship
10
20
30
40
50
June July August September October
0
2
4
6
0
20. 1
2
3
4
SUBC DM SM
5
0
RECENT
FACULTY
CURATED
With the agile mindset in curating faculty,
techno-management programmes have
successfully increased the faculty mentoring
pool within the graduate classes
A QUICK LOOK
