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1. CXAIR for Hospitality
Effectively manage
occupancy rates and
improve yield
Fact Sheet
Hospitality organisations of today are facing new challenges
as we move further into the digital age. Innovations in smart
machines, Internet of Things devices and web applications
has resulted in massive amounts of data generation that is
difficult to capture, store and analyse.
Often this data is stored in siloed repositories that inhibits
data sharing across departments. To obtain insights that
lead to heightened profitability it is essential that
hospitality organisations transition from being data-rich to
insight-rich by leveraging the big data stored across the
organisation.
With CXAIR, hospitality organisations are now able to report
on data from any source and across all areas of the business
from a centralised point in seconds. A complete view of
data will enable hospitality organisations to make more
informed decisions leading to improved business
operations, better marketing strategies, more effectively
managed occupancy rates and increased yield while
maximising customer experience through guest data
analysis.
Example Reports
Better manage occupancy rates and develop
bespoke customer loyalty initiatives
Single
customer view
Develop bespoke
customer loyalty and
retention programs
Effectively manage
occupancy rates
Active accounts
by tier status
Loyalty point
redemption
Hotel population
trends (monthly
occupancy %)
Program
percentage cost
Attrition rate
Based on CXAIR reports
used by an International
Hotel Chain