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Ensuring the future of your business through strategic workforce planning …


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Presentation by Head Workforce Planner, Wendy Perry from Workforce BluePrint at the Changing Skills for a Changing World Conference in Melbourne on 14.2.13.

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Ensuring the future of your business through strategic workforce planning …

  1. 1. Ensuring the future of your business through strategic workforce planning Presented by Wendy Perry, Head Workforce Planner, Workforce BluePrint© Workforce BluePrint
  2. 2. Outline • Quotes • Why? • What? Definitions • How? 5 step model • Balanced Scorecard • Common workforce development gaps and strategies; TCF Specific • What next? • Workforce Productivity • Funding opportunities • Links and info 2
  3. 3. Quotes for the day “Control your own destiny or someone else will” “Change before you have to” “If change is happening on the outside faster than on the inside the end is in sight” Jack Welch 3
  4. 4. Why? = Business case• Significant employer or small employer, family business• Dynamic and complex economic environment, growth / decline, fluctuations in employment• Challenges with shift in demographics, age profile and workforce supply (interest in fashion design)• Industry and policy directions (national, state, local)• Strategic and business plan, new product, site, facility, technology and competition• Problems attracting, recruiting and retaining staff• Increase workforce productivity, quality, skills shortages, workplace health and safety, risk vs. innovation• Evidence based approach for tenders and proposals• Industrial relations, Fair Work Act (contract outworkers), 4 Occupational Health and Safety
  5. 5. Competition from? 5
  6. 6. What is workforce planning?Workforce planning relates to analysing workforceprofile data and trends; forecasting demand;analysing supply; and undertaking a gap analysis.Data analysis, knowledge management, scenarioplanning and Imagineering are relevantapproaches.Workforce profiling and analysisshould reflect organisational structurenow and into the future… 6
  7. 7. What is workforce development?Workforce development bridges the gap betweenthe current workforce and the desired workforce.Workforce development is underpinned bycompetency profiling, prioritisation and hot spotanalysis. 7
  8. 8. WORKFORCE PLANNING & DEVELOPMENT MODEL STEP 1: CONTEXT & ENVIRONMENT •Why? •Strategic Objectives •Internal / external environment STEP 5: REVIEW & EVALUATION STEP 2: CURRENT WORKFORCE •Outcomes of the plan PROFILE •Implementation •Demographics •Monitoring •Skills and competencies •Issues / challenges STEP 4: GAP ANALYSIS & CLOSING STRATEGIES •Areas for action STEP 3: FUTURE WORKFORCE PROFILE •Priorities •Demand vs. supply •Resources and responsibilities •Skills and competencies •Scenarios 8
  9. 9. Balanced Scorecard 9
  10. 10. Common Workforce DevelopmentGaps and Strategies • Critical job roles and workforce participation • Ageing and Workplace Health and Safety • Retention, succession planning, knowledge management, communication, career paths • Training needs analysis, learning and development plans, leadership development • Work Life Balance – packaging benefits of flexible working arrangements, phased retirement • Employer of Choice, reward and recognition • Barriers – not feeling valued and respected, attract a higher salary elsewhere, internal politics • Check on excessive hours, stress management • Competency or Capability Framework? 10 • Under or over supply for specific job roles
  11. 11. TCF Specific WorkforceDevelopment Gaps and Strategies• Innovation and product redevelopment (e.g. superfine wool) and higher value added service and products• CAD and CAM (Computer Aided Manufacturing)• Supply chain capacity• Ageing workforce (higher on average than other manufacturing sectors)• Workplace Language and Literacy• Critical job roles; TCF Mechanic, Apparel Patternmaker, Grader, Dressmaker, Tailor, General Footwear Tradesperson• Sustainable production processes e.g. Ethical Training Australia accreditation• Online retail sales and social media, NBN 11• Business planning, financial management
  12. 12. NBN Roll Out 12
  13. 13. What next? • Workforce plan is an ‘essential’ with a business plan first • Small and Medium Sized Enterprises (SMEs) – Small Business Health Check based upon Balanced Scorecard and/or Enterprise Connect • NBN – enabled capability framework for Small and Medium Sized Enterprises • Workforce diversity strategies • Explore funding and development options – TCF Small Business Program (Round 8 open now); Commonwealth, State and Territory Programs for the TCF Industries 13
  14. 14. Workforce Measurement is the key Workforce Capability x Capacity + Contribution = Workforce Productivity, Intelligence and Engagement 14
  15. 15. AWPA and the National WorkforceDevelopment Strategy 15
  16. 16. Whole of workforce needs
  17. 17. Australian Apprenticeships 17
  18. 18. Investing in Experience 18
  19. 19. WELL 19
  20. 20. What is the National WorkforceDevelopment Fund?Through the National WorkforceDevelopment Fund (NWDF) theAustralian Government willprovide $700 million over fiveyears to industry to supporttraining and workforcedevelopment in areas of currentand future skills need.Under NWDF, organisations canidentify their current and futurebusiness and workforcedevelopment needs and applyfor funding to support the trainingof existing workers and newworkers in areas of shortages..
  21. 21. NWDF Guidelines
  22. 22. How is the NWDF managed?The NWDF uses a partnershipapproach where Industry SkillsCouncils (ISCs) play a key role inadministering the program andindustry contributes to the cost oftraining. ISCs will assist businesseswith identifying their trainingneeds, selecting a RegisteredTraining Organisation to addressthese needs and monitoring theimplementation of successfulprojects.This will ensure that trainingproposals are driven by the needsof your business and allow you todecide what, how, where andwhen the training will beundertaken.
  23. 23. VET Fee-help • xx 23
  24. 24. E-learning 24
  25. 25. Links and info • YOUR ACTION PLAN • Develop a Workforce Plan in 5 easy steps • Workforce Plan Tools – Workforce Architect partner package, training version available • for a basic workforce plan template in word • @WorkforcePlan on Twitter • Workforce Planning Tools on Facebook • Workforce Planning Tools LinkedIn group • NBN Enabled Capability Development Network 25 • Australian VET Leaders LinkedIn group