Jeanne Sutherland launched her career in real estate to help friends and family find homes. Originally an interior design consultant, she realized she could better help clients by guiding them in choosing the right house. She now works with Guidant Realty, where she finds support for best serving her clients through their integrated online tools and emphasis on customer service. Her experience and Guidant's resources allow her to offer top service and support to clients.

1. Biography: Jeanne Sutherland
I launched my career in Real Estate because I love helping my friends and family
enrich their lives at such a foundational level. Originally, I entered the greater
industry as an Interior Design Consultant. It is a wonderful reward to see a
client’s face when they walk into their home and feel it has atmosphere and
warmth where it was cold and devoid of character before. Finally, I came to the
realization that if working with clients on improving their existing environment
was so rewarding, it would be even better to use this expertise to help my clients pick the right house
from the start. My clients find that I can help them see through the impersonal and make decisions
based on a vision of how they would make a house the best home for their family.
In my own search for a business home and supporting my personal development, I have had the
opportunity to work with both small and large teams. While the mentoring I received from several long‐
time agents has been indispensable in helping build my expertise, I still felt something was missing. In
April of 2008, a good friend introduced me to John Hughes and Guidant Realty. After 15 minutes in
discussion, I finally identified what I was unconsciously seeking – a business whose core philosophy and
processes are truly built around customer service. I believe in taking the best possible care of my clients
and that I am here to serve my clients first and foremost. I was excited to hear these views not only
mirrored by John, but to see how he had used his background in creating customer‐focused processes
for large corporations to enable this team to do exactly that. Since joining Guidant Realty, I have found
my ability to support my clients to my satisfaction finally met.
In addition to the knowledge necessary to start in this business, the current environment is rapidly
changing. While I can not possibly have every answer at my fingertips, my promise to my clients is that
if I do not have the answer, I will not pretend I do. As your trusted advisor, I will find the information
you need and I will do it quickly. At Guidant Realty, I have the information tools and the personal
support I need to keep that promise to you.
I am still amazed and excited by the tools I can offer you on a daily basis – tools available to our industry,
but not offered in such an integrated manner to today’s buyers and sellers. Guidant Realty offers a
Remote On‐Line Signatures program…what a great thing for our clients! They don’t have to leave their
home or worry about faxes, meetings, scanners and such. If you have the internet and a phone, we are
in business anywhere anytime! In addition, online access to your transaction, MLS auto‐search and
virtual video tours are just a few of the great things available to serve my clients in the best way
possible. I have an equivalent set of back office tools to support my clients with some of the best
competitive data gathering and search information available.
In a nutshell, all of these wonderful tools go hand‐in‐hand with my broader experience in the industry
give me just the edge I need to offer my clients top service with a winning team to back me up! I am a
very lucky to be a part of the Guidant Realty Team and look forward to extending that support to my
clients! I know they will be happy and like many others will return to Guidant with all of their real estate
needs.
Tel: 916.220.9334 Jeanne@GuidantRealty.com
Fax: 916.237.4477 www.GuidantRealty.com