Connecting individuals to mutual aid groups by phone. ConnectMe by Rob Pickering for TADHack Orlando nine 2020 Used Asterisk and Simwood

1. ConnectMe
Connecting individuals to mutual aid groups by phone

2. The Problem

3. Local help comes from local groups
Individuals isolating with or from Covid-19 need to get support
This is coming from existing local community groups (food banks, churches,
social support groups) for the most part:
● Pre-vetted list of local volunteers
● Able to informally reference new volunteers
● Have contacts in community of need

4. Admin systems are small scale
● Pen and paper
● Spreadsheets
Need to scale up to answer big wave of requests
Big internet databases and new apps not the answer
● Too little time
● App-first is too open to abuse without robust vetting: bad actor clients and
volunteers
● Wrong client demographic

5. Need a 24x7 way of turning phone calls into
request lists
PSTN

6. Where I got to...
https://github.com/rjp44/ConnectMe
Simwood -> Asterisk ARI -> Dialogflow (thanks @DanJenkins) -> basic
Dialogflow agent.
TODO:
Sort out some docker networking issues I had.
More robust agent
Data collection from MQTT into Google sheet.

7. Contact
rob@pickering.org
Twitter: @robinjpickering