AGRM May 2008 conference: What Every Director Needs to Know About Emerging Technology


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What Every Director Needs to Know About Emerging Technology? This power point presentation is about how technology is useful to helpful in administrating, educating and connecting through communication with people to operate rescue missions.

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AGRM May 2008 conference: What Every Director Needs to Know About Emerging Technology

  1. 1. Michael Liimatta City Vision Director TechMission What Every Director Needs to Know About Emerging Technology
  2. 2. Why Care About Technology <ul><li>Technology is the language of the younger generation </li></ul><ul><li>Technology is essential in fundraising and organization operations </li></ul><ul><li>Technology can improve programs and education </li></ul>
  3. 3. Top 10 Emerging Technologies for Rescue Missions <ul><li>E-mail Newsletters </li></ul><ul><li>Online Volunteer Matching & Staff Recruitment </li></ul><ul><li>Donor Management Software and Direct Mail </li></ul><ul><li>Computer Centers and Computer Based Education </li></ul><ul><li>Social networks: Facebook, LinkedIn </li></ul>1 2 3 4 5
  4. 4. Top 10 Emerging Technologies for Rescue Missions <ul><li>Distance/Online Learning </li></ul><ul><li>Internet Filters and Accountability Software </li></ul><ul><li>Web 2.0: Wikipedia, YouTube and </li></ul><ul><li>Ministry Blogs </li></ul><ul><li>Backoffice: donor management, accounting, databases, outcomes tracking </li></ul>6 7 8 9 10
  5. 5. E-mail Newsletters & Online Donations <ul><li>Why Care? </li></ul><ul><ul><li>Stat from World Vision </li></ul></ul><ul><li>Estimated Cost </li></ul><ul><ul><li>$30 per 1000 users/month </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>Constant Contact, iContact, Benchmark, Bronto, Campaigner, Vertical Response </li></ul></ul>1
  6. 6. Online Volunteer Matching <ul><li>Why Care? </li></ul><ul><ul><li>Up to 50% of volunteers are coming from online sources </li></ul></ul><ul><li> </li></ul><ul><ul><li>Enables targeting of Christians </li></ul></ul><ul><li>Secular Sites </li></ul><ul><ul><li>,, </li></ul></ul><ul><ul><li>Large sites, but cannot target Christians </li></ul></ul>1 2
  7. 7. <ul><ul><li>AGRM Partnership: </li></ul></ul><ul><li>Post Local Volunteer Opportunities and Summer Staff </li></ul><ul><li>Now Managing AGRM Directory of Summer Staff Positions </li></ul>1 2
  8. 10. Online Staff Recruitment <ul><li>Over 61% of new hires found jobs online (2004 CareerXroads) </li></ul><ul><li>Sites: </li></ul><ul><ul><li> (free) </li></ul></ul><ul><ul><li> (highest response rate) </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li> </li></ul></ul><ul><ul><li>NACELink (post to multiple Christian Colleges) </li></ul></ul><ul><ul><li>Secular Sites:, etc. </li></ul></ul>1 2
  9. 11. Donor Management Software and Direct Mail <ul><li>Why Care? </li></ul><ul><ul><li>Direct mail is probably the most significant revenue source for most rescue missions </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>The Raiser's Edge, Sage Software, DonorPerfect, Mission Research GiftWorks, eBase Version 2.12, eTapestry,, Telosa Exceed!, TowerCare Technologies DonorPro, Paradigm </li></ul></ul>1 2 3
  10. 12. Computer Centers <ul><li>Why Care? </li></ul><ul><ul><li>Most rescue missions use computer centers for GED, ABE, ESL & jobs training programs </li></ul></ul><ul><li>Estimated Cost </li></ul><ul><ul><li>$15,000 for 10 computers </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>Innovative Learning Systems Nova: Most used by Rescue Missions </li></ul></ul><ul><ul><li>American Guidance Service, Aztec Software, Merit Software, McGraw Hill, Plato Learning, Steck Vaughn </li></ul></ul>1 2 4 3
  11. 13. TechMission/AC4 Member Benefits: Technology <ul><li>Cost: $30-$250/ year </li></ul><ul><li>Receive Technology and Ministry Manual for Computer Centers </li></ul><ul><li>Online Safety DVD and Manual </li></ul><ul><li>Christian Freeware and Ministry Software CD </li></ul><ul><li>Eduss Educational Software for After School Programs </li></ul><ul><li>Additional Future Web Services on and </li></ul>1 2 4 3
  12. 14. TechMission/AC4 Member Benefits: Discounts <ul><li>The average organization can reduce their operational costs by up to 20%. Some of the vendors and categories include: </li></ul><ul><ul><li>OfficeMax (5-20% discount) </li></ul></ul><ul><ul><li>FedEx (30% discount) </li></ul></ul><ul><ul><li>Home Depot </li></ul></ul><ul><ul><li>Insight and Tiger Direct for Computer and Equipment Purchases </li></ul></ul><ul><ul><li>Lighthouse Underwriters, LLC for D&O Insurance </li></ul></ul><ul><ul><li>Mutual of America Life Insurance Company </li></ul></ul><ul><ul><li>Premier Global Services: Conference Calling </li></ul></ul><ul><ul><li>Unemployment Insurance: Up to 50% savings through Joint Agencies Trust. </li></ul></ul><ul><ul><li>Automatic Data Processing, Inc for Payroll Processing (15% discount) </li></ul></ul><ul><ul><li>Covenant Eyes for Internet Accountability Software for $2.50/month (vs. $6.99) </li></ul></ul>1 2 4 3
  13. 15. Online Social Networks: Facebook <ul><li>Why Care? </li></ul><ul><ul><li>Need to be on Facebook to connect with next generation & college students </li></ul></ul><ul><li>Uses of Facebook </li></ul><ul><ul><li>Have all staff join Facebook and create a Facebook Group or Cause for Your Rescue Mission to raise money and retain intern alumni and volunteer connections </li></ul></ul><ul><ul><li>Post ads on Facebook targeting students for staff positions, internships or volunteer opportunities </li></ul></ul>1 2 5 3 4
  14. 16. Online Social Networks: LinkedIn <ul><li>Why Care? </li></ul><ul><ul><li>Best source to “map” your staff’s relational connections to find contacts with foundations and potential donors </li></ul></ul><ul><li>Uses of LinkedIn </li></ul><ul><ul><li>Have all staff join LinkedIn, add their connections and have fundraising staff do searches of each foundation to find staff connections </li></ul></ul><ul><ul><li>Can be helpful to export staff contacts that they might want added to a support/donor database </li></ul></ul>1 2 5 3 4
  15. 17. Online Education for Rescue Missions: City Vision College <ul><li>Began in 1990 as Internship and Joint Degree Program with Grace University and the Association of Gospel Rescue Missions (AGRM) </li></ul><ul><li>Started Rescue College in 1998 as a Separate Program of AGRM </li></ul><ul><li>Received DETC Accreditation in 2005 </li></ul><ul><li>Transferred to TechMission in 2008 to serve larger Christian social services market </li></ul><ul><li>Classes Cost $500 with a 25% discount for AGRM Members </li></ul>1 2 6 3 4 5
  16. 18. City Vision Course Offerings <ul><li>Theology & Strategy of Urban Mission </li></ul><ul><li>Urban Evangelism & Discipleship </li></ul><ul><li>History of Urban Missions </li></ul><ul><li>Counseling in the City </li></ul><ul><li>Case Management </li></ul><ul><li>Residential Recovery Program </li></ul><ul><li>Life Skills Training </li></ul><ul><li>Nonprofit Administration </li></ul><ul><li>Nonprofit Accounting </li></ul><ul><li>Financial Planning for Nonprofit Organizations </li></ul><ul><li>Ministry Management </li></ul><ul><li>Facilities Management </li></ul><ul><li>Food Services </li></ul><ul><li>Fund Raising Basics </li></ul><ul><li>Intermediate Fund Raising </li></ul><ul><li>Human Resources </li></ul>1 2 6 3 4 5
  17. 19. Online Learning for Rescue Mission Staff City Vision Internship <ul><li>City Vision College Provides: </li></ul><ul><ul><li>Unlimited Courses for Interns at Discount </li></ul></ul><ul><ul><li>Primary recruitment of Interns </li></ul></ul><ul><ul><li>Intern program structure and manual </li></ul></ul><ul><ul><li>College credit for Bachelors Degree (up to 30 credit hours) </li></ul></ul><ul><li>Ministry Site Provides: </li></ul><ul><ul><li>Room and Board to Intern </li></ul></ul><ul><ul><li>$600 tuition fee/term (or may be paid by intern): 5 terms per year </li></ul></ul><ul><ul><li>Supervised Involvement in Ministry </li></ul></ul><ul><ul><li>Secondary Recruitment of Interns </li></ul></ul>1 2 6 3 4 5
  18. 20. Internet Filters and Accountability Software <ul><li>Why Care? </li></ul><ul><ul><li>Protect staff and clients from pornography online </li></ul></ul><ul><li>Accountability Software (Covenant Eyes) </li></ul><ul><ul><li>Cost $7.99/month/staff </li></ul></ul><ul><ul><li>TechMission/AC4 members discount only $2.50/month/staff </li></ul></ul><ul><li>Filtering Software </li></ul><ul><ul><li>Router Based Filters or Computer Based </li></ul></ul><ul><ul><li>Get recommendations and training at </li></ul></ul>1 2 7 3 4 5 6
  19. 21. Web 2.0 and <ul><li>Why Care? </li></ul><ul><ul><li>AGRM Conference Training Materials for past 15 years free online </li></ul></ul><ul><li> </li></ul><ul><ul><li>Over 8,000 workshops presentations, keynote audio, documents and grants for Free </li></ul></ul><ul><ul><li>Post your training audio, presentations and document to the Encyclopedia of Urban Ministry Wiki </li></ul></ul>1 2 8 3 4 5 6 7
  20. 24. Ministry Blogs <ul><li>Why Care? </li></ul><ul><ul><li>After Direct Mail & E-mail Newsletters, probably the next most effective communications method for fundraising </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>Free Hosted: Blogger, Blogspot, Typepad </li></ul></ul><ul><ul><li>Website Vendor: Install Wordpress </li></ul></ul><ul><ul><li> free ministry blogs </li></ul></ul>1 2 9 3 4 5 6 7 8
  21. 25. BackOffice Tools: Online Grant Databases <ul><li>Why Care? </li></ul><ul><ul><li>An investment of a few hundred dollars can greatly expand your available grants </li></ul></ul><ul><li>Sources </li></ul><ul><ul><li> free, but limited </li></ul></ul><ul><ul><li>Foundation Center: 20,000 foundations for $195-$1,295/year </li></ul></ul><ul><ul><li>GrantStation: Regular cost $599, but they run Specials on Discounted Access for $99/year through </li></ul></ul>1 2 10 3 4 5 6 7 8 9
  22. 26. BackOffice Tools: Client and Outcomes Tracking Software <ul><li>Why Care? </li></ul><ul><ul><li>Can safe staff time in tracking clients and improve outcomes tracking for funders </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>HEART Family Software: Focuses on Rescue Missions </li></ul></ul><ul><ul><li>eBase, nFocus, Metrix (free, open source), Social Work Software Client Touch, Family Access Management System </li></ul></ul>1 2 10 3 4 5 6 7 8 9
  23. 27. BackOffice Tools: Accounting Software <ul><li>Why Care? </li></ul><ul><ul><li>Necessity for all nonprofits unless you want to pay 5-10 times to cost to do it all by hand </li></ul></ul><ul><li>Estimated Cost </li></ul><ul><ul><li>$1,000-25,000 per year </li></ul></ul><ul><li>Vendors </li></ul><ul><ul><li>QuickBooks, PeachTree, MAS 90, Great Plains Dynamic, ACCPAC, MIP </li></ul></ul>1 2 10 3 4 5 6 7 8 9