36. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
37. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
38. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
39. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
▸ communicate with your
existing fans, followers,
community?
40. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
▸ communicate with your
existing fans, followers,
community?
▸ Print, TV, radio, outdoor can
create awareness, excitement,
news.
41. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
▸ communicate with your
existing fans, followers,
community?
▸ Print, TV, radio, outdoor can
create awareness, excitement,
news.
▸ Only SM can generate a
CONVERSATION: 2-way
interaction
42. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
▸ communicate with your
existing fans, followers,
community?
▸ Print, TV, radio, outdoor can
create awareness, excitement,
news.
▸ Only SM can generate a
CONVERSATION: 2-way
interaction
▸ every action you take should
be aimed at interaction
43. SO WHY IS ENGAGEMENT SO IMPORTANT?
▸ what do you wish to achieve
with your social media?
▸ create a community?
▸ create awareness: news,
events, messages, campaigns?
▸ communicate with your
existing fans, followers,
community?
▸ Print, TV, radio, outdoor can
create awareness, excitement,
news.
▸ Only SM can generate a
CONVERSATION: 2-way
interaction
▸ every action you take should
be aimed at interaction
▸ likes, shares, comments, views,
retweets, regrammes.
45. WHY ARE YOUR USERS / FOLLOWERS NOT ENGAGING?
your content is not
engaging!
46. WHY ARE YOUR USERS / FOLLOWERS NOT ENGAGING?
your content is not
engaging!
your fans aren’t
REALLY your fans
47. WHY ARE YOUR USERS / FOLLOWERS NOT ENGAGING?
your content is not
engaging!
your fans aren’t
REALLY your fans
you’re hanging out in
the wrong places
48. WHY ARE YOUR USERS / FOLLOWERS NOT ENGAGING?
your content is not
engaging!
your fans aren’t
REALLY your fans
you’re hanging out in
the wrong places
your offer / message is
not appealing enough
49. WHY ARE YOUR USERS / FOLLOWERS NOT ENGAGING?
your content is not
engaging!
your fans aren’t
REALLY your fans
you’re hanging out in
the wrong places
your offer / message is
not appealing enough
you are not relevant
51. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
52. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
53. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
54. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
55. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
56. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
6.stay relevant
57. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
6.stay relevant
7.content strategy
58. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
6.stay relevant
7.content strategy
8.action plan
59. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
6.stay relevant
7.content strategy
8.action plan
9.be critical about content
60. 10 TIPS FOR UPPING YOUR ENGAGEMENT
1.review & analyse
2.interact with influencers
3.create events
4.manage / purge followers
5.be where you must be
6.stay relevant
7.content strategy
8.action plan
9.be critical about content
10.create content that begs
engagement!