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A number of activities that are part of a company
A number of activities that are part of a company
Solution
Hi,
Please find the answer as follows:
Part A:
-------------
Part 2A:
Prevention Cost
Appraisal Cost
-------------
Part 2B:
External Failure Cost
Internal Faliure Cost
Thanks.
Activities Cost
Repairs of goods still under warranty External Faliure
Customer returns due to defects External Faliure
Statistical process control Prevention Cost
Disposal of spoiled goods Internal Faliure
Maintaining testing equipment Appraisal Cost
Inspecting finished goods Appraisal Cost
Downtime caused by quality problems Internal Faliure
Debugging errors in software Internal Faliure
Recall of defective products External Faliure
Training quality engineers Prevention Cost
Re-entry data due to typing errors Internal Faliure
Inspecting materials received from suppliers Prevention Cost
Audits of the quality systems Prevention Cost
Supervision of testing personnel Appraisal Cost
Rework labor Internal Faliure

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