Knowledge about generations doesn't give you all the answers, but it does help you have more effective conversations.

1. Managing the
Multi-Generational
Workplace

2. 1. is this real?
2. what do I need to know?
3. how does this help me?

3. who’s in the room?

4. silent generation

5. Baby boomers

6. generation x

7. ?
millennials

8. silent
generation
baby
boomers
generation
x
millennials
1. is this real?

9. silent
generation
baby
boomers
generation
x
millennials
HYPE

10. theory
life stages
values
social moments

11. youth
rising adult
midlife adult
elder
life stages

12. values

14. social moments

15. silent
generation
baby
boomers
generation
x
millennials
1925-42
(71–88)
1943-60
(53–70)
1961-81
(32–52)
1982-2005
(8–31)

16. the baby boom
Source: U.S. Census data, reported at www.bbhq.com

17. silent
generation
baby
boomers
generation
x
millennials
1925-42
(71–88)
1943-60
(53–70)
1961-81
(32–52)
1982-2005
(8–31)
2. what do I need to
know?

18. context:
volatile and insecure
characteristics:
command and control
assets/liabilities:
hard work / hate change
silent generation: born 1925 to 1942

19. baby boomers: born 1943 to 1960
context:
idealistic revolution
characteristics:
hard work, group focus
assets/liabilities:
team players/hate conflict

20. generation x: born 1961 to 1981
context:
broken promises
characteristics:
independent, “show
me”
assets/liabilities:
adaptable / cynical

21. the internet
abundance
diversity
child-focused
millennials: born 1982 to 2005

22. social internet

24. abundance

26. video games

29. diversity

32. child-focused

34. perspective on time
education
work
leisure
silent generation
baby boomers

35. education
work
leisure
millennials
perspective on time

36. Silent: favor command and control, security,
delayed reward
Boomer: idealistic, group/team focused,
hard work for the cause, self-fulfillment
Gen X: independent, less stock in title or
position, work-life balance
Millennial: do it ourselves, no waiting,
networked, “lines” (offline/online) blurred
How do these show up?

37. silent
generation
baby
boomers
generation
x
millennials
3. how does this help

38. products and services
systems and processes
conflict

39. probability
0
never always
1

40. leadership

41. leadership
the internet
abundance
diversity
child-focused

42. leadership

43. leadership

44. baby
boomers
generation x millennials

45. baby
boomers
generation x millennials

46. 1. is this real?
2. what do I need to know?
3. how does this help me?

47. www.jamienotter.com
jamienotter@gmail.com

48. image credits
silent
http://www.flickr.com/photos/62337512@N00/1764887950
generation x
http://www.flickr.com/photos/baia/5086308799/in/
photostream/
diversity:
http://www.flickr.com/photos/27897673@N03/4169399143