Capability management is an important area of research in information systems which focuses on managing ability and capacity in organizations. Business processes play a very important role in capability management, so it is vital to consider the notion of capability when managing business processes. Thus, this paper proposes a new approach to Business Process Management, which is based on considering the notion of capability as a first-class element in the BPM lifecycle. The new approach introduces future directions for the development of systems, techniques, methods and guidelines that empower organizations to manage their capabilities when managing their processes.

1. Amin Jalali, Ph.D
Instructor at Department Of Computer and Systems Sciences
Stockholm University
Sweden
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ICSSP 2017

2. Business Process Management
 Definitions:
 A business process consists of a set of activities that are
performed in coordination in an organizational and
technical environment. These activities jointly realize a
business goal.
 Business Process Management (BPM) includes
concepts, methods, and techniques to support the
design, administration, configuration, enactment, and
analysis of business processes.
2
-Business Process Management: Concepts, Languages, Architectures, M. Weske, 2012

3. Challenge
 Some question:
 Are we capable of delivering 3000 pizzas in a day?
 What if we employee a part time baker who can assist others?
 Can our delivery support such amount?
 What about the procurement?
 …
 Capability is
 “the ability and capacity that enable an enterprise to achieve
a business goal in a certain context”
-- S. B¯erziša et al. Capability Driven Development: An Approach to Designing Digital Enterprises. Business & Information Systems
Engineering, 2015
 CaaS – Capability as a Service for Digital Enterprises project
 We cannot respond to changes in environment efficiently
if we are blind to our capabilities!
 It is important to be aware of capabilities when managing
business processes
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4. How the capability is
positioned?
Capability
Context Modeling
• Context Type
• Context Element
• Context Set
• Context Indicator
• …
Enterprise
Modeling
• Goal
• KPI
• Resource
• Process
Pattern Modeling
• Process Variant
• Capability Delivery
Pattern
• Context Situation
4-- S. B¯erziša et al. Capability Driven Development: An Approach to Designing Digital Enterprises. Business & Information Systems Engineering, 2015

5. 5
Proposed Solution
 Capability should be
treated as a first class
element in the BPM
Lifecycle
 Similar Initiative in other
areas:
 Aspect-Oriented BPM
 Cost-Aware BPM
 Risk-Aware BPM
 …
Adopted from
M. zur Muehlen and D.
Ting-Yi Ho. Risk
management in the BPM
lifecycle. In BPM
workshops 2006. Springer,
454–466.
Measuresfor
Improvement

6. Is it comply with the Capability
Driven Development
Methodology?
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Adopted from
M. zur Muehlen and D.
Ting-Yi Ho. Risk
management in the BPM
lifecycle. In BPM
workshops 2006. Springer,
454–466.
J. Stirna, J. Grabis, M. Henkel, and J. Zdravkovic. Capability Driven Development - An
Approach to Support Evolving Organizations. In PoEM 2012. Springer.
Capability Delivery Application
Capability and pattern updating

7. Future work
 Supporting Capability Oriented BPM
 Modeling
 Syntax
 Semantics
 Enactment
 Operational Semantics
 Implementation
 Monitoring
 Mining
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8. Questions
Thank you ...
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