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Assignment Performance Marketing Consultant role 
AlessandraIzzo |CaseStudy
July 6, 2020
Understanding
our client's needs 
TASK 1
A potential client reaches out to
us and tells us that they “want us
to do Apple Search Ads & Google
App Campaigns”.
Which 4-5 questions would you
ask them to better assess how we
can help them?
And why do you want to ask those
questions? 
QUESTIONS
🎯 Whatwouldyoulikeyourcampaignstoaccomplishforyourbusiness?
With this question, we want to investigate which are the speci c business goals that the client hopes to achieve
with its ads (e.g. gathering new user installs and in-app actions or engaging with existing users). Having clear goals
will determine how we set up the campaigns within ASA and UAC as well as how we optimize them both through
copy and creative assets.
👫 🌏 Whoisyourtargetaudience? 
With this question, we want to de ne which target audiences (demographics, geo , devices) are relevant to our
client's app. With a clear view on who we need to target, we can understand if ASA and UAC are the best paid
channels to make use of and gather useful data to inform our strategy.
💰 Whatisyourtargetmonthlybudget?
We need to know up front what type of budget we have for our campaigns to inform the platforms we choose to
promote on, the type of ads, the duration of the campaign and more. Having this info can help us also setting
realistic goals and timeline.
QUESTIONS
🤳 Whatisthecustomerjourneyforyourappandwhicharethetrackedevents? 
Understanding the customer journey will give us a clear overview of what are the actions that a user takes along
the conversion process and help us identify which event should we focus on for campaign optimization.
🏆 Howdoyoudefinethesuccess?
It's important to us to understand how our client de nes the success in order to have a clear idea on how to drive
optimization of the account.
Stay in touch
Business Goals Strategy Product
related
Advertising
History
Competitor
Analysis
Setting up your first campaigns 
TASK 2
The client, LEGO life, wants to proceed and
asks us to run their Apple Search Ads &
Google App Campaigns for them.
• For Apple Search Ads, map out the
campaign and ad group structure, and
list a few keywords that you aim to
target in each of the ad groups. Make
sure you clearly include match types in
your setup.
• In regards to Google App Campaigns,
how would you structure the campaigns
and ad groups? Why? 
Apple
Search
Ads
Campaign
Setup
ASA Campaign Structure for LEGO Life
BrandCampaigns
Exact MatchAd Groups
Keyword
List
Generic Competitor Discovery Probing
Exact MatchAG
1
AG
2
AG
3
AG
1
AG
2
AG
3
Broad
Match
(BM)
Search
Match
(SM)
KW
List
Keyword
List
KW
List
KW
List
KW
List
KW
List
KW
List
KW
List
* all users
Brand Campaign
Setup
Campaign Goal:
Brand Protection
Brand
Exact Match
Keyword
List
Access to the full list →
Goal:
With this campaign we want to protect the LEGO Life brand from losing its
relevant audience to competitors.
Campaign name:
[Lego Life - US - Brand]
Ad Group Match Type:
We will use Exact Match keywords only.
Keywords:
We will include all keywords that are directly associated with the LEGO Life
brand ( name of the app, publisher title and common misspelling of the above).
[Lego life][Lego life free][Legolife][Lego life app][Lego][lego lego]
Generic Campaign
Setup
Campaign Goal:
Prospecting
Access to the full list →
Goal:
With this campaign we want to build brand awareness and attract relevant users
who are searching for a solution to their problem for an app similar to LEGO Life.
Campaign name:
[Lego Life - US - Generic]
Ad Group Match Type:
We will use Exact Match keywords only.
Keywords:
We will include general terms that describe the LEGO Life's app features,
functionalities and that not include the app name. We will split my list of generic
keywords into several ad groups based on intent grades quali ed as high,
medium, low.
Generic
AG
1
AG
2
AG
3
KW
List
KW
List
KW
List
Generic Campaign Ad Groups
Social Media app for kids
High Intent
Gaming app for kids
Parents who are searching for a kid-safe
community for children.
Creativity app for kids
AG
1
Ad Group 1
AG
3
Ad Group 2 Ad Group 3
Access to the full list →
[social media for kids][kids social media]
[social media for children][kids community]
[social media avatar]
Medium Intent
Parents who are searching for a family-
friendly gaming apps for kids.
[educational games for kids]
[educational games for children]
[kids game]
[challenge games for kids]
[kids building game]
Low Intent
Parents who are searching for 
 apps that inspire creativity in kids.
[creative apps for kids]
[co play]
[building games]
[free play]
Competitor
Campaign Setup
Campaign Goal:
Brand Offense
Access to the full list →
Goal:
With this campaign we want to bid on LEGO Life's competitor's keywords to win
over their audience
Campaign name:
[Lego Life - US - Competitor]
Ad Group Match Type:
We will use Exact Match keywords only.
Keywords:
We will include keywords that represent LEGO Life's competitor'a app name or
company name. We will split my list of keywords into several ad groups based on
the same intent-based approach applied to Generic campaigns.
Competitor
AG
1
AG
2
AG
3
KW
List
KW
List
KW
List
Competitor Campaign Ad Groups
Social Media app for kids
High Intent
Gaming app for kids Creativity app for kids
AG
1
Ad Group 1
AG
3
Ad Group 2 Ad Group 3
Access to the full list →
[besty]
[messanger for kids]
[justalk kids]
[GROM]
[YO YO Kidz]
Medium Intent
[PBS KIDS Games]
[Khan Academy Kids]
[Car Maker Game]
[Talking Tom Pool]
[House Paint]
Low Intent
[Pocket World 3D -unique puzzle]
[Rainbow Glitter Coloring Book]
[Dinosaur Deformers]
[Rock the School]
[Animal Crossing]
Discovery Campaign
Setup
Campaign Goal:
Discovery
Goal:
With this campaign we want to try to discover new relevant keywords that we are
not probably bidding on yet.
Campaign name:
[Lego Life - US - Discovery]
Ad Group Match Type:
Broad Match and Search Match
Keywords:
We will add all targeted Exact Match terms from the Competitor, Generic, and
Brand campaigns as negative Exact Match keywords in the Discovery Campaign.
We will add all Exact Match keywords as Match keywords as Broad Match
keywords to the Discovery Campaign in the Broad Match Ad Group.
Discovery
Broad
Match
(BM)
Search
Match
(SM)
KW
List
ASA Campaign Structure for LEGO Life
BrandCampaigns
Exact MatchAd Groups
Keyword
List
Generic Competitor Discovery Probing
Exact Match
AG
1
(EM)
Broad
Match
(BM)
Search
Match
(SM)
KW
List
Keyword
List
KW
List
KW
List
KW
List
KW
List
KW
List
KW
List
AG
2
(EM)
AG
3
(EM)
AG
1
(EM)
AG
2
(EM)
AG
3
(EM)
1
2
3
4
Google
App
Campaign
󾓦 󾓦
LEGO Life - Install - US LEGO Life- InstallAdvanced- US
AG 1
AG 2
AG 3
LEGO Life - Install - US LEGO Life- InstallAdvanced- US
AG 1
AG 2
AG 3
Install Volume Campaign Goal:
Install Volume
Goal:
All users: With this campaign we want to get as installs as possible.
Campaign name:
[Lego Life - Install - US -en]
Theme-based Ad groups
• Ad group for theme # 1: Safe social space
• Ad group for theme # 2: Creative social space
• Ad group for theme # 3: Generic
LEGO Life - Install - US -en
Budget:
50 x tCPI
Bid Strategy:
tCPI
AG 1
AG 2
AG 3 - Generic
App Campaign # 1 (Install Volume)
Ad group Safe Space theme
• A Safe Social App for your Kids. (Intro)
• For kids who love LEGO. (Attention Grabber)
• Let your kids play safe. (Bene t Statement)
• Create, share & discover. (CTA)
4 text ideas
up to 20 images (focus on top served images)
320 x 480
1024 x 768
480 x 320
1200 x 628
300 x250
320 x 50
up to 20 video ( at least square, portrait, landscape)
Ad group Creativity Space theme Ad group Generic theme
▶ ▶ ▶
Install Advanced Campaign Goal:
Install Advanced
Goal:
Users likely to register to the app: With this campaign we want to optimize for
high install volume among users likely to register to the app
Campaign name:
[Lego Life - Install/Registration - US -en]
Theme-based Ad groups
• Ad group for theme # 1: Safe social space
• Ad group for theme # 2: Creative social space
• Ad group for theme # 3: Generic
LEGO Life - Install - US -en
Budget:
50 x tCPI
Bid Strategy:
tCPI
AG 1
AG 2
AG 3 - Generic
Analyzing data
TASK 3
Analyze this spreadsheet of search term /
keyword level data.
We’re looking to answer questions such as:
• How do you look at the funnel in Apple
Search Ads?
• Which ad groups were performing best?
• What is the average CPT?
• What is the average cost per download
(CPI)? 
• If the client asks us to increase the
number of subscriptions while achieving
a target Cost Per Action of $6 or below,
how would you change the current
strategy (bids, etc.)? 
How do you look at the funnel in Apple Search Ads?
After users tap on the ad banner, they  nd themselves on an app store product page, then they download, install and
open the app. Only upon these actions users may make an in-app purchase, buy a subscription or view native ads.
Each stage of this funnel should be optimized to ensure that your ad spend gets retuns with enough margin in the
end.
TTR= Taps/Impressions
CR = Installs/ Taps
Spend per Campaign
as % total spend
Campaigns data
Spend: $3,126
Prose
Avg. CPI: $2.23
Spend: $138
Quarr.
Avg. CPI: $1.81
Spend: $8,407
Quick
Avg. CPI: $3.02
Spend: $61
Squalid
Avg. CPI: $1.43
Spend: $3,355
Stove
Avg. CPI: $2.62
Spend: $1,620
Thank.
Avg. CPI: $2.49
Spend: $1,038
Wine
Avg. CPI: $2.39
Spend: $3,097
Wistfu.
Avg. CPI: $2.68
Main KPIs
Data →
 What is the average cost per download (CPI)?
The average cost per download is $ 2.61
 What is the average CPT?
The average cost per tap is $ 1.26
Spend per Ad Group
as % total spend
CPI per ad group
Data →
What ad groups were performing best?
We identi ed the ad groups as the best performing ones considering CPI as main KPI:
• tricky is performing well with high conversion rate and a lower CPI compared to the avg CPI: haircut, with its CPI of $2.62, is not far behind
the other best-performing keyword-based ad group tricky as well as neat and disagree.
The impression volume we’ve seen thus far has been relatively low for ad groups such as protect and vagabond, which is to be expected
considering that Apple shows just one ad per search result while also requiring very high relevancy between chosen keywords and your app. It’s
dif cult to say if the high conversion rates would scale with larger search volumes, but the conversion rates we have seen so far look promising.
If the client asks us to increase the number of subscriptions while achieving a target
Cost Per Action of $6 or below, how would you change the current strategy (bids,
etc.)?
In order to achieve the requested result, we would need to set a  CPA Goal for our campaign to optimize conversions.. I would increase the Max
CPT Bid in order to compensate the loss of the impressions we would face.
Case Study -  Performance Marketing Role

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Case Study - Performance Marketing Role

  • 1. Assignment Performance Marketing Consultant role  AlessandraIzzo |CaseStudy July 6, 2020
  • 2. Understanding our client's needs  TASK 1 A potential client reaches out to us and tells us that they “want us to do Apple Search Ads & Google App Campaigns”. Which 4-5 questions would you ask them to better assess how we can help them? And why do you want to ask those questions? 
  • 3. QUESTIONS 🎯 Whatwouldyoulikeyourcampaignstoaccomplishforyourbusiness? With this question, we want to investigate which are the speci c business goals that the client hopes to achieve with its ads (e.g. gathering new user installs and in-app actions or engaging with existing users). Having clear goals will determine how we set up the campaigns within ASA and UAC as well as how we optimize them both through copy and creative assets. 👫 🌏 Whoisyourtargetaudience?  With this question, we want to de ne which target audiences (demographics, geo , devices) are relevant to our client's app. With a clear view on who we need to target, we can understand if ASA and UAC are the best paid channels to make use of and gather useful data to inform our strategy. 💰 Whatisyourtargetmonthlybudget? We need to know up front what type of budget we have for our campaigns to inform the platforms we choose to promote on, the type of ads, the duration of the campaign and more. Having this info can help us also setting realistic goals and timeline.
  • 4. QUESTIONS 🤳 Whatisthecustomerjourneyforyourappandwhicharethetrackedevents?  Understanding the customer journey will give us a clear overview of what are the actions that a user takes along the conversion process and help us identify which event should we focus on for campaign optimization. 🏆 Howdoyoudefinethesuccess? It's important to us to understand how our client de nes the success in order to have a clear idea on how to drive optimization of the account.
  • 5. Stay in touch Business Goals Strategy Product related Advertising History Competitor Analysis
  • 6. Setting up your first campaigns  TASK 2 The client, LEGO life, wants to proceed and asks us to run their Apple Search Ads & Google App Campaigns for them. • For Apple Search Ads, map out the campaign and ad group structure, and list a few keywords that you aim to target in each of the ad groups. Make sure you clearly include match types in your setup. • In regards to Google App Campaigns, how would you structure the campaigns and ad groups? Why? 
  • 8. ASA Campaign Structure for LEGO Life BrandCampaigns Exact MatchAd Groups Keyword List Generic Competitor Discovery Probing Exact MatchAG 1 AG 2 AG 3 AG 1 AG 2 AG 3 Broad Match (BM) Search Match (SM) KW List Keyword List KW List KW List KW List KW List KW List KW List * all users
  • 9. Brand Campaign Setup Campaign Goal: Brand Protection Brand Exact Match Keyword List Access to the full list → Goal: With this campaign we want to protect the LEGO Life brand from losing its relevant audience to competitors. Campaign name: [Lego Life - US - Brand] Ad Group Match Type: We will use Exact Match keywords only. Keywords: We will include all keywords that are directly associated with the LEGO Life brand ( name of the app, publisher title and common misspelling of the above). [Lego life][Lego life free][Legolife][Lego life app][Lego][lego lego]
  • 10. Generic Campaign Setup Campaign Goal: Prospecting Access to the full list → Goal: With this campaign we want to build brand awareness and attract relevant users who are searching for a solution to their problem for an app similar to LEGO Life. Campaign name: [Lego Life - US - Generic] Ad Group Match Type: We will use Exact Match keywords only. Keywords: We will include general terms that describe the LEGO Life's app features, functionalities and that not include the app name. We will split my list of generic keywords into several ad groups based on intent grades quali ed as high, medium, low. Generic AG 1 AG 2 AG 3 KW List KW List KW List
  • 11. Generic Campaign Ad Groups Social Media app for kids High Intent Gaming app for kids Parents who are searching for a kid-safe community for children. Creativity app for kids AG 1 Ad Group 1 AG 3 Ad Group 2 Ad Group 3 Access to the full list → [social media for kids][kids social media] [social media for children][kids community] [social media avatar] Medium Intent Parents who are searching for a family- friendly gaming apps for kids. [educational games for kids] [educational games for children] [kids game] [challenge games for kids] [kids building game] Low Intent Parents who are searching for   apps that inspire creativity in kids. [creative apps for kids] [co play] [building games] [free play]
  • 12. Competitor Campaign Setup Campaign Goal: Brand Offense Access to the full list → Goal: With this campaign we want to bid on LEGO Life's competitor's keywords to win over their audience Campaign name: [Lego Life - US - Competitor] Ad Group Match Type: We will use Exact Match keywords only. Keywords: We will include keywords that represent LEGO Life's competitor'a app name or company name. We will split my list of keywords into several ad groups based on the same intent-based approach applied to Generic campaigns. Competitor AG 1 AG 2 AG 3 KW List KW List KW List
  • 13. Competitor Campaign Ad Groups Social Media app for kids High Intent Gaming app for kids Creativity app for kids AG 1 Ad Group 1 AG 3 Ad Group 2 Ad Group 3 Access to the full list → [besty] [messanger for kids] [justalk kids] [GROM] [YO YO Kidz] Medium Intent [PBS KIDS Games] [Khan Academy Kids] [Car Maker Game] [Talking Tom Pool] [House Paint] Low Intent [Pocket World 3D -unique puzzle] [Rainbow Glitter Coloring Book] [Dinosaur Deformers] [Rock the School] [Animal Crossing]
  • 14. Discovery Campaign Setup Campaign Goal: Discovery Goal: With this campaign we want to try to discover new relevant keywords that we are not probably bidding on yet. Campaign name: [Lego Life - US - Discovery] Ad Group Match Type: Broad Match and Search Match Keywords: We will add all targeted Exact Match terms from the Competitor, Generic, and Brand campaigns as negative Exact Match keywords in the Discovery Campaign. We will add all Exact Match keywords as Match keywords as Broad Match keywords to the Discovery Campaign in the Broad Match Ad Group. Discovery Broad Match (BM) Search Match (SM) KW List
  • 15. ASA Campaign Structure for LEGO Life BrandCampaigns Exact MatchAd Groups Keyword List Generic Competitor Discovery Probing Exact Match AG 1 (EM) Broad Match (BM) Search Match (SM) KW List Keyword List KW List KW List KW List KW List KW List KW List AG 2 (EM) AG 3 (EM) AG 1 (EM) AG 2 (EM) AG 3 (EM) 1 2 3 4
  • 17. 󾓦 󾓦 LEGO Life - Install - US LEGO Life- InstallAdvanced- US AG 1 AG 2 AG 3 LEGO Life - Install - US LEGO Life- InstallAdvanced- US AG 1 AG 2 AG 3
  • 18. Install Volume Campaign Goal: Install Volume Goal: All users: With this campaign we want to get as installs as possible. Campaign name: [Lego Life - Install - US -en] Theme-based Ad groups • Ad group for theme # 1: Safe social space • Ad group for theme # 2: Creative social space • Ad group for theme # 3: Generic LEGO Life - Install - US -en Budget: 50 x tCPI Bid Strategy: tCPI AG 1 AG 2 AG 3 - Generic
  • 19. App Campaign # 1 (Install Volume) Ad group Safe Space theme • A Safe Social App for your Kids. (Intro) • For kids who love LEGO. (Attention Grabber) • Let your kids play safe. (Bene t Statement) • Create, share & discover. (CTA) 4 text ideas up to 20 images (focus on top served images) 320 x 480 1024 x 768 480 x 320 1200 x 628 300 x250 320 x 50 up to 20 video ( at least square, portrait, landscape) Ad group Creativity Space theme Ad group Generic theme ▶ ▶ ▶
  • 20. Install Advanced Campaign Goal: Install Advanced Goal: Users likely to register to the app: With this campaign we want to optimize for high install volume among users likely to register to the app Campaign name: [Lego Life - Install/Registration - US -en] Theme-based Ad groups • Ad group for theme # 1: Safe social space • Ad group for theme # 2: Creative social space • Ad group for theme # 3: Generic LEGO Life - Install - US -en Budget: 50 x tCPI Bid Strategy: tCPI AG 1 AG 2 AG 3 - Generic
  • 21. Analyzing data TASK 3 Analyze this spreadsheet of search term / keyword level data. We’re looking to answer questions such as: • How do you look at the funnel in Apple Search Ads? • Which ad groups were performing best? • What is the average CPT? • What is the average cost per download (CPI)?  • If the client asks us to increase the number of subscriptions while achieving a target Cost Per Action of $6 or below, how would you change the current strategy (bids, etc.)? 
  • 22. How do you look at the funnel in Apple Search Ads? After users tap on the ad banner, they  nd themselves on an app store product page, then they download, install and open the app. Only upon these actions users may make an in-app purchase, buy a subscription or view native ads. Each stage of this funnel should be optimized to ensure that your ad spend gets retuns with enough margin in the end. TTR= Taps/Impressions CR = Installs/ Taps
  • 23. Spend per Campaign as % total spend Campaigns data Spend: $3,126 Prose Avg. CPI: $2.23 Spend: $138 Quarr. Avg. CPI: $1.81 Spend: $8,407 Quick Avg. CPI: $3.02 Spend: $61 Squalid Avg. CPI: $1.43 Spend: $3,355 Stove Avg. CPI: $2.62 Spend: $1,620 Thank. Avg. CPI: $2.49 Spend: $1,038 Wine Avg. CPI: $2.39 Spend: $3,097 Wistfu. Avg. CPI: $2.68 Main KPIs Data →
  • 24.  What is the average cost per download (CPI)? The average cost per download is $ 2.61
  • 25.  What is the average CPT? The average cost per tap is $ 1.26
  • 26. Spend per Ad Group as % total spend CPI per ad group Data →
  • 27. What ad groups were performing best? We identi ed the ad groups as the best performing ones considering CPI as main KPI: • tricky is performing well with high conversion rate and a lower CPI compared to the avg CPI: haircut, with its CPI of $2.62, is not far behind the other best-performing keyword-based ad group tricky as well as neat and disagree. The impression volume we’ve seen thus far has been relatively low for ad groups such as protect and vagabond, which is to be expected considering that Apple shows just one ad per search result while also requiring very high relevancy between chosen keywords and your app. It’s dif cult to say if the high conversion rates would scale with larger search volumes, but the conversion rates we have seen so far look promising. If the client asks us to increase the number of subscriptions while achieving a target Cost Per Action of $6 or below, how would you change the current strategy (bids, etc.)? In order to achieve the requested result, we would need to set a  CPA Goal for our campaign to optimize conversions.. I would increase the Max CPT Bid in order to compensate the loss of the impressions we would face.