I-Bytes Utilities Industry

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I-Bytes
Utilities
December Edition 2019
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Table of Contents
1. Financial, M & A Updates..................................................................................................................................1
2. Solution Updates................................................................................................................................................11
3. Rewards and Recognition Updates..................................................................................................................13
4. Customer Success Updates...............................................................................................................................27
5. Partnership Ecosystem Updates......................................................................................................................29
6. Event Updates...................................................................................................................................................39

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Financial, M & A Updates
Utilities Industry

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Financial, M&A Updates
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EDP (Portugal) has invested over two million euros to encourage energy transition
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EDP Comercial will invest more than two million euros to develop new solutions that accelerate the energy transition in Portugal. This project will be
developed jointly with the national academic community and the consulting firm Accenture and will be focused on creating and developing solutions
and products for the user. Smart Energy LAB will be a center of innovation with the aim of developing technological solutions and design products
that facilitate and support customer needs in areas such as mobility, storage, flexibility management or community energy management. Products
developed in these areas will then be purchased by EDP Comercial or by other entities that wish to market them. This initiative will be developed in a
collaborative laboratory model (CoLAB), promoted by the Portuguese Government and which is already used in countries such as Germany and the
United Kingdom, bringing together academics and companies in a joint bid to develop innovative and market-oriented solutions. This innovation
laboratory will be part of EDP Comercial and Accenture; Instituto Superior Técnico; the Faculty of Sciences of Lisbon; the University of Coimbra;
the Institute of Systems and Computer Engineering, Technology and Science (INESCTEC); and the Institute of Systems and Computer Engineering,
Research and Development in Lisbon (INESC ID). In this way, they will work collaboratively in the creative process: EDP Comercial employees will
bring business experience and a genuine market testing platform for the developed products; researchers from Portuguese scientific development
entities will bring knowledge and advanced technological capabilities; and the consulting firm Accenture will provide the ability to accelerate, being
a leading global platform for digital transition. For the value of this project, a CoLAB title has been awarded by the Foundation for Science and
Technology €2.2 million in funding for the creation of new, highly skilled and innovation-oriented jobs. Together with EDP Comercial's initial
investment, the project will have an initial funding of 4.4 million euros. While promoting scientific employment, key to retaining talent in Portugal,
this is also a different way of attracting people with highly specialized knowledge in new technologies such as artificial intelligence, big data,
analytics, Internet Of Things HW or service design.
Description

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Enel (Italy), net ordinary income up 14.1% in the first nine months of 2019, ordinary
EBITDA target for the year revised upward to 17.8 billion euros
• Revenues: 57,124 million euros (55,246 million euros in the first nine months of 2018, +3.4%)
• EBITDA: 13,209 million euros (12,134 million euros in the first nine months of 2018, +8.9%)
• Ordinary EBITDA: 13,268 million euros (12,006 million euros in the first nine months of 2018,
+10.5%) net of extraordinary items in the two periods
• EBIT: 4,199 million euros (7,438 million euros in the first nine months of 2018, -43.5%)
• Group net income: 813 million euros (3,016 million euros in the first nine months of 2018,
-73.0%), mainly due to the impairment recognised on a number of coal-fired plants
• Group net ordinary income: 3,295 million euros (2,888 million euros in the first nine months of
2018, +14.1%) net of extraordinary items in the two periods
• Net financial debt: 46,505 million euros (41,089 million euros at the end of 2018, +13.2%)
• Approval of interim dividend for 2019 of 0.16 euros per share, in distribution as from January
22nd, 2020, an increase of 14.3% on the interim dividend distributed in January this year
• The Enel Board of Directors confirms the interim dividend policy for 2019, as provided for in the
2019-2021 Strategic Plan
• The total dividend for 2019 is expected to be the highest between 0.32 euros per share and 70% of
the Enel Group’s net ordinary income
Executive Commentary
Enel CEO and General Manager said: “The positive performance recorded in the first nine
months of 2019 demonstrates the solidity of Enel's integrated business model, which made it
possible to increase the Group's net ordinary income by 14% and ordinary EBITDA by 11%.
During the period, the Group also accelerated its investments to over 6 billion euros, 84% of
which dedicated to renewables and grids, fuelled by a strong cash generation that will continue
to support our medium and long-term growth ambitions. Furthermore, in these nine months the
Group expanded by 24% its investments in asset development, which are fully addressed for
2019 and 2020, offering full visibility on the achievement of our industrial objectives. Actions
to fully integrate sustainability into the Group's business strategy have been increasingly
effective. Our path towards decarbonisation continues, in which a key step was the commitment
undertaken by Enel last September to reduce direct greenhouse gas emissions per kWh by 70%
by 2030 compared with 2017 values. This goal has been certified by the Science Based Targets
initiative. In addition, the Group launched the first corporate bonds in the world linked to the
achievement of the United Nations Sustainable Development Goals, first on the US market and
then in Europe. The issues raised about 4 billion euros and were four times oversubscribed,
underscoring market confidence in this innovative sustainable finance tool. In renewables, we
installed 600 MW in these nine months and we are expecting the entry into service of a further
2,400 MW by the end of the year. This allows us to confirm the target of 3 GW of new
renewable capacity installed by the end of 2019. We are also working to increase our annual
target of additional renewable capacity to 4 GW, starting in 2020. Looking ahead, operational
growth, the continuous effort going into efficiency enhancement and the simplification of the
corporate structure place us in the best position to exceed our full-year consolidated ordinary
EBITDA target, raising it to around 17.8 billion euros, and to generate a consolidated net
ordinary income of about 4.8 billion euros at the end of 2019. These actions are being pursued
within a strategic approach that views sustainability as a key factor in the creation of value for
the Group and its stakeholders.”
Description
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Enel (Italy) X signs agreement for acquisition of 55% of PayTipper and consolidates
strategy in payment services market
Enel X, as part of its strategy to develop and provide services in the financial sector,
has entered into an agreement to acquire – subject to the Bank of Italy's approval –
a 55% stake in PayTipper’s share capital, the Payment Institution that has an
agreement with a widespread network of sales outlets to offer its customers
financial services that facilitate people's daily lives. By purchasing a majority stake
in PayTipper, Enel X will be able to access a network of points of sale comprising
around 5,000 shops across Italy (of which around 3,000 are direct and 2,000 are
partner shops), offering a payment service that is complementary to that offered by
Enel X Financial Services via its digital platform. The objective is to reach private
individuals who continue to carry out transactions at participating businesses and
who together account for more than 60% of payments in Italy. Enel X intends to use
the two channels, digital and physical, in a complementary way to better address the
needs of its customers. Access to the physical channel and a more widespread
presence in Italy will, therefore, make it possible to expand how new customers are
acquired and to promote the products and services offered by Enel Group’s
companies. Enel X's acquisition of a controlling interest of 55% in PayTipper's
share capital is subject to the suspensive condition of Bank of Italy's authorisation,
as required by law.
“This agreement represents a further step forward in the growth strategy in the
payment services market and gives us a widespread presence throughout Italy
with access to PayTipper's network of shops," said Head of Enel X. "Our goal is
to offer people a complete range of financial solutions ranging from digital
payment to the possibility of choosing the points of sale closest to their homes.”
Description
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Hydro One (Canada) and Alectra announce major investments to strengthen electricity
infrastructure and improve local reliability in the Hamilton area
Hydro One Networks Inc. (Hydro One), Ontario's largest electricity transmission
and distribution company, and Alectra Utilities announced they expect to
complete approximately $250 million of work in the Hamilton area by 2022 to
upgrade local electricity infrastructure and improve service reliability.
As part of these plans to strengthen the electricity grid in the Hamilton region,
investments are expected to include:
• installing quieter, more efficient transformers in four stations across Hamilton
to assist in reducing the number of outages;
• replacing protection and switching devices across the city to shorten outage
restoration times;
• refurbishing a power line originally installed in 1915 that is critical to
powering the Hamilton West Mountain area; and,
• trimming hazardous trees across more than 1,260 km of overhead powerlines
and replacing more than 270 poles.
• Hydro One will be working with Alectra Utilities to replace aging
infrastructure at Elgin transmission station.
"A loss of power grinds life to a halt, impacting businesses, families and
productivity. That's why Hydro One is partnering with Alectra Utilities to
support a growing local economy in Hamilton, while improving power
reliability for its residents," said Chief Corporate Affairs and Customer Care
Officer. "Replacing aging infrastructure and modernizing equipment is part
of our plan to build a stronger, safer and more reliable electricity system for
Ontario now and into the future."
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Grupo Red Eléctrica (Spain) and Grupo Energía Bogotá jointly acquire Argo Energía to
help boost the development of electricity networks in Brazil's electricity grid
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The Red Eléctrica Group, through its international subsidiary Red Eléctrica Internacional; and Grupo Energía Bogotá, have reached an agreement to
jointly acquire, in equal shares, 100% of the shareholding of Argo Energía, a Brazilian company dedicated to the management and operation of high
voltage transmission networks and that currently has a workforce of more than 100 employees. Until now, 100% of Argo Energía's shareholding was
included in management funds owned and managed by Patria Investments and Temasek. With the acquisition of 50% of this company, the Red
Eléctrica Group commences its activity in Brazil and will co-manage three electricity concession contracts for a period of 30 years; said contracts
encompass and entail the management of a total 1,460 km of high voltage circuit (500 kV and 230 kV) and 11 substations. 80% of the assets
associated to the contracts were in operation in October this year. This transaction, which represents an investment for the Red Eléctrica group which
amounts of €382 million, is subject to compliance with the usual terms and conditions for this type of transaction, including, among others, the
authorisation of the Brazilian regulator ANEEL and Brazil’s Competition Authority, CADE. The revenues generated by Argo Energía amount to €190
million once the three concession contracts are fully operational. With this transaction, the Red Eléctrica Group meet one of its objectives regarding
international development as per that set out in their 2018-2022 Strategic Plan. This commitment began in July 2018 with the acquisition of assets in
Chile and Peru, and now continues with the Group's expansion in Brazil. In July 2018, the Group acquired 100% of the share capital of Centinela
Transmission in Chile, which was owned by Minera Centinela, and which represented a total investment of €103 million. Said transaction brought
with it the operation and management of transmission assets (including three 220 kV lines) in northern Chile. Furthermore, in December 2018, an
agreement was reached with Bow Power to acquire 100% of CCNCM, a company that had been awarded the concession contract for the management
and operation of the 220 kV Carhuaquero-Cajamarca Norte-Cáclic-Moyobamba electricity line, together with its associated substations, in the
northern zone of Peru; said transaction amounted to €179 million.
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RusHydro (Russia) signed an agreement to divest its assets in Armenia
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PJSC RusHydro announces intention to divest of its assets in Armenia to PJSC Hrazdan Power Company (HrazTES). JSC Hydroinvest,
a 100% subsidiary of PJSC RusHydro, entered into a share sale agreement with PJSC Hrazdan Energy Company, to divest JSC MEK, a
company operating Sevan-Hrazdan cascade of hydropower plants in Armenia. RusHydro owns 90% in JSC MEK. Earlier RusHydro’s
Board of Directors approved divestment of the Group’s shareholding in JSC MEK. The Public Services Regulatory Commission of the
Republic of Armenia has authorized the transaction as well. According to the agreement, the selling price of 527,085 ordinary shares is
determined at RUB 172.96 mn. Transfer of shares is conditional on HrazTES’s cancellation of RusHydro’s guarantees on liabilities of
JSC MEK before the European Bank for Reconstruction and Development and Asian Development Bank. Upon conclusion of the deal,
RusHydro’s consolidated debt will be reduced by USD 55 mn. The funds raised by JSC MEK under guarantee by RusHydro earlier
were allocated towards an investment plan aimed at modernization of the cascade’s hydropower facilities. As a result, installed capacity
of Yerevan HPP-1 increased by 10% and a new automated control system was put in place, enabling better operations control and
reducing water discharge by 4% during electricity power generation as well as improved management of irrigation discharge. The
company also carried out a number of activities aimed at increasing safety and uninterrupted operations of the cascade’s plants. Overall,
the investments for the period improved the system reliability of the facilities.
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Sembcorp (Singapore) enters into Non-Binding Agreement to increase stake in
Sembcorp Energy India Limited to 100%
7
Sembcorp Industries (Sembcorp) announces that its wholly-owned subsidiary Sembcorp Utilities has entered into a non-binding term sheet with its
local Indian partner, Gayatri Energy Ventures Pte Ltd (GEVPL), a wholly owned subsidiary of Gayatri Projects Limited (GPL), to acquire the
remaining 5.95% stake in Sembcorp Energy India Limited (SEIL). Following the completion of the proposed acquisition, Sembcorp will become the
sole owner of SEIL. The purchase price for the shares is approximately INR 4,060 million (approximately S$77 million1) in cash, and is based on
discounted cash flows and relevant transaction multiples. There is also potential future earn-outs for GEVPL on the achievement of certain milestones
by SEIL. The acquisition will be funded through a mix of internal funds and borrowings. Sembcorp’s India energy arm, SEIL, is a leading
independent power producer in the country focused on growing a clean energy portfolio. At present, SEIL has a well-balanced and diversified
portfolio of thermal and renewable energy assets of more than 4,300 MW. Since the beginning of the year, SEIL has commissioned 357 MW for the
Solar Energy Corporation of India (SECI) 2 and SECI 3 wind power projects in India, bringing total commissioned capacity for SECI wind power
projects to 607 MW out of 800 MW. This is the largest operational generating capacity among SECI wind auctions, reflecting the strength of SEIL’s
capabilities. The proposed acquisition will allow Sembcorp to have the flexibility as sole owner to evaluate and pursue a full range of growth
opportunities in the renewables segment, while at the same time seeking the right equity window to list its India business or to pursue other capital
recycling options. The proposed acquisition is expected to be completed by end of the year, subject to the satisfaction of certain conditions precedent,
including shareholders’ approval of GPL. Negotiations on the definitive agreements are currently ongoing and Sembcorp will make an appropriate
announcement when there are material developments on this matter.
Description

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SSE (UK) Publishes 2019/20 Half-Year Financial Results
• In September, SSE won contracts to build the UK’s largest offshore wind farm to-date, at
Doggerbank off the east coast of England. It will also build Scotland’s largest wind-farm,
Seagreen, off the coast of Fife. Due to be completed in the mid 2020s, together they will
support the UK in decarbonising its electricity generation of the future.
• In its Interim Results statement issued this morning, SSE said adjusting operating profit was
up 14% to £491.9m, excluding its SSE Energy Services and gas production assets which are
held for sale.
• Generally wet and windy weather since September has resulted in renewable output for the
year slightly ahead of plan with SSE Renewables’ operating profit at £149.9m.
• Its energy networks business, SSEN, which keeps the lights on in central southern England
and the north of Scotland, saw an 11% reduction in returns to £260.9m.
• In September SSE announced it was selling its retail business, SSE Energy Services to Ovo
Energy. Its profits are excluded from SSE’s overall numbers as the business is held for sale. It
made an adjusted operating loss of £7.4m. Gas and electricity customer accounts were at 5.6m
as of 30 September 2019, representing the slowest rate of net losses in recent years.
• At 30 September 2019, SSE Energy Services continues to be classified as held for sale and the
Group’s investment in Gas Production has also been classified as held for sale. Adjusted
operating losses of the discontinued operations for the six months are £22.7m; reported
operating losses are £511.8m (including £489.1m of impairment charges relating to SSE Energy
Services) and the adjusted loss per share of the discontinued operations is 1.6p.
SSE Chief Executive says the next Government should go faster and harder on offshore and
onshore wind in a bid to reach the UK’s Net Zero by 2050 targets. The most recent offshore
wind auctions achieved record low prices and more projects could be built quickly to help
decarbonise the UK’s power generation. The climate emergency needs action now and
offshore wind has proven itself to be one of the most cost effective ways this country can
decarbonise and get on the road to Net Zero. Coupled with lifting the moratorium on
onshore, the next Government could deliver at least another 10GW of clean, green energy,
before the end of its term – enough to power over seven million homes. SSE is committed
to investing in low carbon infrastructure and the next five years are critical if the UK is to
take climate action.”
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UGI (USA) Reports Fiscal 2019 Results
• GAAP EPS of $1.41 per diluted share and adjusted EPS of $2.28 per diluted share; amounts are net of $0.08
resulting from the share impacts and seasonal loss associated with fourth quarter acquisitions
• GAAP net income of $256.2 million and adjusted net income of $412.9 million compared to $718.7 million and
$485.6 million, respectively, in the prior year; reportable segments earnings before interest expense and income taxes
of $978.1 million compared to $1.08 billion in the prior year
• Completed the significant strategic acquisition of Columbia Midstream Group ("CMG") and the AmeriGas Merger
transaction
• Issued adjusted EPS guidance of $2.60 - $2.90 per diluted share for the fiscal year ending September 30, 2020
• UGI Utilities invested a record $355 million of capital, added approximately 14,000 residential and commercial
heating customers, filed and successfully settled its first combined Gas Utility rate case, increasing base rate revenue
by approximately $30 million (new rates went into effect in October), and completed the development and
implementation of its ERP system.
• Midstream & Marketing completed its fourth expansion of the Auburn system in November 2019, expanded the
Texas Creek gathering system in northern Pennsylvania, began construction of the Bethlehem LNG storage and
vaporization facility, and acquired South Jersey Energy Company's natural gas marketing business.
• UGI International integrated four LPG distribution businesses located in Belgium, the Netherlands and the United
Kingdom, deployed technology-enabled solutions to enhance the customer experience, and refinanced its entire debt
portfolio, which included the first-time issuance of senior notes (€350 million) at an attractive rate of 3.25%.
• AmeriGas achieved record volumes from ACE and National Accounts programs, launched the barbecue cylinder
home delivery program, Cynch, and continued to expand its innovative cylinder vending solutions with large volume
customers.
• Global LPG businesses launched business transformation initiatives to promote greater efficiencies, optimize the
business model, and leverage technology to increase profitability and deliver a better customer experience.
• UGI Corporation increased its dividend by 25%, from $0.26 to $0.325 on a quarterly basis, a compound average
growth rate of 9.4% over the last ten years. This marks the 32nd consecutive year that UGI Corporation has increased
its dividend.
"We are pleased to report the progress we have made this year on a number of strategic initiatives," said
President and chief executive officer of UGI Corporation. "Fiscal 2019 was highlighted by the closing of the
important AmeriGas Merger transaction and the CMG acquisition in our fourth quarter. These transactions will
be modestly accretive in Fiscal 2020 but highly cash positive. Both of these transactions align with our strategy
and will support our long-term commitments to shareholders. Our teams also made tremendous progress on our
key initiatives and growth drivers. The Utility had another year of record capital spending and completed its first
combined Gas Utility rate case while the Energy Services team continued to expand our asset base in the
Marcellus. On the LPG side, AmeriGas achieved record ACE and National Accounts volumes while the
International team completed four tuck-in acquisitions. Our two strategic acquisitions and continued progress on
our key initiatives strengthen our foundation and position UGI to build on our long history of delivering strong
returns on capital and return of capital to our shareholders."
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American Water (USA) Announces Agreement to Sell Its Regulated Operations in
New York to Liberty Utilities
American Water Works Company, Inc., announced that it has entered into an agreement to sell
its regulated New York operations to Liberty Utilities, the regulated utility business of parent
company Algonquin Power & Utilities Corp. With over 800,000 customer connections in 14
states, Liberty Utilities is known for its commitment to customer service, the community and
conservation. Liberty Utilities upholds the highest standards of service to meet the day-to-day
needs of its customers and offers employee programs that recognize superior customer support
and contribution to the community. Liberty will work closely with New York American Water
and the New York Public Service Commission to ensure a smooth transition. Under Liberty
Utilities’ commitment to a local, responsive and caring operating model, local management and
operations teams will be maintained and empowered to continue to deliver safe and reliable
service that customers expect. No jobs will be lost as a result of the transaction, with a
commitment by Liberty Utilities to maintain existing employment terms for two years
following the closing including keeping salaries and benefits comparable for New York
American Water employees. Customers should also not expect any impact on water rates as a
result of the acquisition. Liberty Utilities is also committed to continuing to invest in the water
system to improve water quality, customer education on conservation and community outreach.
They will also work with regulatory and other state officials as well as with New York
American Water during the transition to address the burden of local taxes on New York
American Water’s customers, which can account for more than half of their monthly bills.
American Water and Liberty Utilities anticipate the sale will close in the latter half of 2020. The
parties have agreed to a sale price of approximately $608 million in cash, subject to customary
adjustments. The completion of the transaction is subject to the satisfaction or waiver of various
conditions including regulatory approval by the New York Public Service Commission and the
receipt of other various customary closing consents and approvals.
"This was a very difficult decision for American Water, as we have had the privilege of
serving customers and communities in New York for more than 130 years,” said President
and CEO of American Water. “After a careful and comprehensive analysis, we believe it is
in the best interest of our customers in New York to sell to Liberty Utilities, which already
has water utility operations and will have a larger presence in New York once the
transaction closes. We are committed to working together to ensure that the transition is
unnoticeable to our customers and that safe and reliable water service continues throughout
the transition and beyond.”
Description
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Solutions Updates
Utilities Industry

Solution Updates
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Enel (Italy) X launches Homix, the Smart Home ecosystem with Amazon
Alexa built-in
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Solution Description
The new Enel X smart home solution that helps families save energy and simplifies their life while respecting the environment is
now available in Italy and in the coming days in Spain. A single smart home solution that allows for easy management, even
remotely, of heating, security, lighting and all other devices of the smart home ecosystem. Homix, the smart home developed by
Enel X combines simplicity and convenience to make smart home technology accessible to all, also thanks to the integration with
Alexa, Amazon’s intelligent cloud-based voice service. Homix starts with the features of a smart thermostat and becomes a
complete ecosystem for the home, a true smart home capable of learning habits to simplify the daily life of families. In addition,
using Homix is very easy, at home through voice with Alexa or using the practical touch screen installed on the wall, and also
outside home, thanks to the dedicated app. The heart of the smart home is Homix Home, the command centre that connects to all
Homix devices to make the home more comfortable, efficient and safe. The device also features a touch and voice interface,
integrated with Alexa, designed to ensure maximum ease of use. Alexa can therefore be asked to play Amazon Music, set reminders
for daily activities or increase the temperature of the home. Homix Home with smart thermostat module is available online on
enelxstore.com, solucionesintegralesendesa.com, amazon.it and in a few days on amazon.es with a starting price of 149€.

Solution Updates
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Sembcorp (Singapore) Launches ‘ezi’, A Recycling-Made-Easy Mobile
Application
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Solution Description
Sembcorp Industries (Sembcorp) announced the launch of ‘ezi’, a mobile application that provides a more convenient way of
recycling in Singapore. The app offers a variety of features including interactive educational elements to recycle right as well as
doorstep collection services. For every successful collection, users will be rewarded for their recyclables. The ‘ezi’ app is a pilot
programme by Sembcorp to help boost local recycling rates as well as raise public awareness of recycling right. Its doorstep
collection feature will first be rolled out to households with postal codes starting with 73 in the Woodlands zone. As the first
government-contracted public waste collector company to launch a mobile application to recover more recyclables in Singapore,
Sembcorp will continue to do more public outreach and partnerships with schools and organisations to hold recycling collection
drives via the ‘ezi’ recycling mobile application. The app was officially launched by Dr Amy Khor, Senior Minister of State,
Ministry of the Environment and Water Resources, at an event held at Kampung Admiralty. The event was also graced by Mayor of
North West District, Chief Executive Officer of the National Environment Agency, and partners such as DBS and Republic
Polytechnic who have supported and collaborated with Sembcorp on the development of this app. By the end of 2020, Sembcorp
plans to progressively roll out its recycling services to other residential zones and form wider partnerships with fellow
environmentally conscious organisations to transform the app into a marketplace for recycling.

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Rewards & Recognition Updates
Utilities Industry

R & R Updates
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Ameren (USA) Illinois receives national recognition for service reliability
Ameren Illinois was recognized by PA Consulting as a recipient of the 2019 ReliabilityOne™ Most Improved Utility Award
during a special ceremony, Nov 20, in Austin, Texas. This award is presented to energy companies that have shown
sustained progress in their efforts to keep the power on. In selecting award winners, PA Consulting identified utilities that
have exhibited the highest sustained levels in reliability in both duration and frequency over the past five years. Since 2012,
Ameren Illinois has installed hundreds of miles of storm-resistant utility poles and power lines, along with advanced
technology that detects service disruptions and immediately re-routes power from alternative sources. In addition, more
than 1 million smart meters are providing customers with enhanced energy usage data and access to programs to help them
save on their energy bills. These investments have contributed to a 20 percent overall increase in reliability. All utilities
operating electric delivery networks in North America were eligible for consideration for the ReliabilityOne™ Most
Improved Utility Award. The selection of provisional recipients was based primarily on system reliability statistics that
measure the frequency and duration of customer outages. After provisional recipients were selected, each company
participated in an on-site certification process, which provided an independent review and confirmation of the policies,
processes and systems used to collect, analyze and report a company's reliability results.
R&R Description

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Cornwall Local Energy (UK) Market achieves widespread industry recognition
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Centrica’s Cornwall Local Energy Market (LEM) is celebrating having won its fifth industry award of 2019. On
27th November, the LEM claimed the best ‘Clean Energy Scheme’ title at the Regen Green Energy Awards. This
follows wins earlier this year at several prestigious industry ceremonies - the Renewable Energy Association
Awards (Smart Energy System), BusinessGreen Leaders Awards (Innovation of the Year) and the Solar and
Storage Awards (Smart Energy Award). The LEM also helped Centrica to pick up the award for best large supplier
at the GSK Environmental Sustainability Awards. The Cornwall Local Energy Market, part funded by the EU
Regional Development Fund, is a ground-breaking £19m trial to test out a range of smart energy solutions, the
findings of which will ultimately help to support the rollout of more renewable energy on the electricity network.
Earlier this month the project celebrated a world-first, with both the Distribution System Operator and the
Transmission System Operator procuring flexibility simultaneously via Centrica’s pioneering virtual marketplace.
R&R Description

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Con Edison (USA) Wins Two ReliabilityOne™ Awards at National Industry
Conference
15
Con Edison received two prestigious industry awards from PA Consulting at its national ReliabilityOne™ conference
held in Austin last night: the 2019 Outstanding Customer Reliability Experience Award, as well as the organization’s
Award for Outstanding Reliability in the Northeast Region. The Customer Reliability Experience Award is presented to
the recipient who has the best overall customer approach and ongoing strategy to seek innovative methods of involving
and engaging customers, seizing the opportunity to deliver a positive shift in conveying accurate, timely information; the
regional reliability awards are presented annually to utilities achieving outstanding reliability performance in delivering
the most reliable electric service to customers. The Customer Reliability Experience Award is presented based on steps
utilities take to engage customers by providing real-time access to information using a variety of channels,
communicating with customers based on their changing preferences during both blue-sky and major events. All large
utilities in North America are eligible for Outstanding Reliability Award consideration, with recognition for the seven
regional awards (Northeast, Mid-Atlantic, Midwest, Plains, Mountains, West and Southeast) based primarily on system
reliability statistics that measure frequency and duration of customer outages. After provisional recipients are selected,
each company undergoes an on-site certification process, providing an independent review and confirmation of the
policies, processes, and systems used to collect, analyze and report a company’s reliability results.
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DTE’s (USA) waste-to-energy initiative wins American Biogas Council’s dairy
project of the year
16
DTE Biomass Energy’s clean, sustainable dairy renewable natural gas project has been recognized for its innovative business
model. The Calumet Renewable Natural Gas Project, located across multiple Wisconsin dairy farms, began operations earlier
this year and encompasses Wisconsin’s first dairy waste-to-energy renewable natural gas (RNG) processing plants as well as an
interstate pipeline injection facility. DTE Biomass Energy is a non-utility business of DTE Energy. This project demonstrates
DTE’s commitment to both environmental stewardship and healthy economies. Converting dairy cow waste into clean,
sustainable RNG positively impacts local environments and communities. Manure left to decompose naturally on farmland
releases methane directly into the atmosphere. By capturing the gas instead, the farms reduce their overall greenhouse gas
footprint and are compensated for their waste biogas, all while displacing fossil-based gasoline or diesel fuel. Calumet
Renewable Natural Gas Project has been named the 2019 “Project of the Year” in the agriculture, dairy category by the
American Biogas Council (ABC). It was recognized “for the use of an innovative business model to manage dairy RNG
through a virtual pipeline.” The renewable natural gas dairy processing and injection site, located in Newton, Wisconsin,
processes raw biogas piped in from three nearby partner farms into RNG, and receives RNG trucked in from two other dairy
farm-based DTE facilities. From here, pipeline-quality renewable natural gas is injected directly into the interstate pipeline and
goes on to power compressed natural gas vehicles.
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EDP (Portugal) awarded at Best Event Awards and European Excellence
Awards
17
EDP won two 'Silver' trophies at the Best Event Awards gala held in Milan by being awarded in the Sustainable Innovation and
Technology Use categories with the brand activation project at summer festivals . Also on the same day, but in Lisbon, EDP saw the '
We Love Energy' Report and Accounts , developed by Havas, be distinguished at the European Excellence Awards in the Annual Report
& CSR Report category. With a clear and continuous focus on music and sport, EDP has increasingly established itself as “the official
energy of music” and “the official energy of sport”. It was from this strategy that, in 2019, was born the new positioning of the brand in
these sponsorship areas: Let's Go . This communication motto became a rallying invitation that led hundreds of people to the
brand-supported music festivals and sporting competitions. From this position, EDP presented at the NOS Alive festival the philosophy
and unprecedented structure that accompanied the brand in all music and sports events. For the first time at a national festival,
innovative trucks that dock together, creating a unique space for sharing and fun, were home to EDP and its visitors at summer
concerts. This space continues to provide memories for those looking for fun and differentiating experiences at EDP-sponsored events.
Sustainability is one of the company's priorities and, therefore, this structure was developed with an environmental concern, without the
need for additional structures to erect and dismantle before and after the festivals. Being self-sufficient in this sense, it allows to save
costs and reduce the environmental impact compared to the best known options used in these events. In order to allow the use of
renewable energy, another of EDP's pillars, photovoltaic films were placed outside, which allowed to supply energy to some equipment
during the events.
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Enel Américas recognized as the best company in Chile by ALAS20
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Enel Américas was recognized as the leader in the best company category by the Agenda de Líderes Sustentables 2020, an initiative
aimed at acknowledging companies and institutions that have demonstrated leadership in Sustainability and Responsible Investments in
countries such as Brazil, Chile, Colombia, Mexico and Peru. The decision was announced today following an evaluation process that
named Enel Américas the best company in Chile for its combined performance in terms of Sustainability, Corporate Governance and
Investor Relations. The ALAS20 ranking is the most important to which a company can aspire at a national level in Brazil, Chile,
Colombia, Mexico and Peru, since it is awarded only to one company per country. The winning company is selected according to the
score obtained in a technical evaluation process carried out by Vigeo Eiris. Only those who are in first, second or third place in the
following categories can access this recognition: Leading Company in Sustainability, Leading Company in Corporate Governance and
Leading Company in Investor Relations. ALAS20 is an agenda that seeks to promote sustainable development in Latin America from
business management and investment decisions, as an effective way to achieve a more sustainable, fair and inclusive world. Enel
Américas is the largest private electricity company in South America with 25 million customers in the distribution business and more
than 11 GW of installed capacity in the generation business, controlling seven distribution and eight generation companies in Argentina,
Brazil, Colombia and Peru.
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Iberdrola (Spain), the first Spanish company to obtain this AENOR certificate
for its Tax Compliance System
19
Iberdrola has become the first Spanish company to obtain the AENOR certificate for its Tax Compliance Management System in accordance
with the requirements established in the UNE 19602 standard. This certification, which is aligned with the Spanish standard and with
recommendations from the OECD, focuses on the establishment and supervision of fiscal policies and strategies, basic guidelines for their
management and decisions on matters of strategic importance as well as on the design of the Iberdrola Group fiscal management and control
system. AENOR CEO, handed over the certificate to Iberdrola Chairman, during an event held at the company's offices in Madrid.Galán has
indicated that “it is highly satisfying to be the first Spanish company to receive this certificate, which confirms Iberdrola's role as a benchmark
for corporate governance and good tax practices, maintaining a culture of responsible compliance and transparency in the field of tax
information”.For his part, García Meiro pointed out that Iberdrola has demonstrated an effective and positive commitment to the values shared
by society: "Our auditors verified its conscientious and rigorous work in numerous fields and I feel proud that our stamp gives all Iberdrola's
stakeholders confidence regarding its work".The Spanish UNE 19602 standard, which relates to Tax Compliant Management Systems, was
approved in February this year as a response to the increasing importance given to corporate social responsibility and takes into account that the
level of compliance in tax obligations is considered to be one of the main risks affecting all organisations. This standard defines a number of
requirements and recommendations for tax compliance. In this way it helps companies to implement a management system that facilitates the
identification, prevention and detection of fiscal risks, in order to avoid or mitigate complementary settlements, penalties or crimes against the
Public Treasury and, in the event that they occur, create control and mitigation mechanisms.
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NRG Energy (USA) Named in the Inaugural Texan by Nature 20
20
Texan by Nature (TxN), a Texas-led conservation non-profit, announced that NRG Energy has been named as an honoree of the
first-ever Texan by Nature 20 (TxN20) - an official ranking of 20 companies with Texas operations that have made a demonstrative
commitment to conservation. With the launch of the TxN 20, Texan by Nature aims to recognize the best and most innovative work in
conservation coming from Texas-based business and operations. As part of the TxN 20, Texan by Nature will honor 20 companies
across 10 industries in the Lone Star State whose ingenuity are forging new, beneficial paths in conservation. Earlier this year, NRG
Energy accelerated their already leading greenhouse gas emissions goals to align with a 1.5-degree Celsius trajectory. This means
reducing its absolute emissions 50 percent by 2025 and net-zero by 2050—targets more ambitious than those set in both the U.S. Clean
Power Plan and Paris Climate Agreement. The final Texan by Nature 20 honorees were selected based upon a stated dedication to
conservation, demonstrated commitment to conservation via investment and volunteerism, measurement and reporting of spending and
impact on conservation efforts, and employee engagement. Honorees were identified through submissions as well as researched via
publicly available information on conservation and sustainability efforts. An esteemed, cross-industry selection committee made the
final selection of 20 honorees for the Texan by Nature 20.
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NTPC (India) wins the ‘Golden Peacock Award for Sustainability’ 2019
21
NTPC Ltd, India’s largest power generation company, has been bestowed with the ‘Golden Peacock Award for Sustainability’ 2019,
during the 19th International Conference on Corporate Governance & Sustainability held in London (U.K). The award was
conferred by the Institute of Directors (IOD), India. Justice (Dr.) Arijit Pasayat, former Judge, Supreme Court of India was the
Chairman of the Jury for the awards. The award was received by Shri Biswarup Basu, CGM (SSEA) and Shri Vikash Kumar, DM
(SD) on behalf of NTPC Ltd. Sustainability Award has been given to NTPC for its efforts to provide cleaner and green energy, to
minimize environmental impact. NTPC Ltd has adopted high efficient sustainable technologies such as FGD for SOx emission
control and de-nitrogen oxide (NOx) systems at all its power stations. NTPC is steadily increasing its renewable energy portfolio
by power generation from solar, hydro, wind. NTPC has showed its commitment by adopting proactive approach in making Zero
liquid discharge (ZLD) and taking Water Conservation measures (Reduce, Recycle & Reuse) during its power generation. NTPC
Ltd. country’s largest power generation company currently operates with 55 power stations (23 Coal, 7 combined cycle gas/liquid
fuel, 1 Hydro, 1 small Hydro, 1 Wind and 11 solar projects) and has 10 coal and 1 gas station, owned by Joint ventures or
subsidiaries taking the capacity to 57,106 MW.
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APS Earns Spot Among Top 100 Greenest Utilities Worldwide
22
APS was named as one of the world’s “Top 100 Green Utilities” in an annual report released by Energy Intelligence, a global
independent energy news and research provider. In its first appearance on the annual list published in EI New Energy, APS was
ranked 71st. It is represented under its parent company’s name, Pinnacle West Capital. A total of 25 U.S. organizations made
the list, including investor-owned and public utilities, and independent power producers. For its eighth annual list, Energy
Intelligence evaluated each power producer’s “greenness” according to carbon dioxide emissions per megawatt hour of
electricity produced, volume of renewable energy capacity and proportion of renewables to total capacity. The 100 companies
represent approximately 45 percent of the world’s power generating capacity across five continents. “Our inclusion on this list
reflects a concerted, long-term effort to make smart investments in a cleaner grid,” said APS President. “The electricity we
provide our customers is 50 percent clean and getting cleaner. We operate Palo Verde Generating Station, the nation’s largest
carbon-free energy producer; and in the coming years, we plan to add more renewable energy, new electric vehicle
infrastructure and energy storage technology that maximizes every megawatt generated to reliably meet customer demand.”
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PSEG (USA) Named One of America’s Most JUST Companies by Forbes and
JUST Capital
23
PSEG was named one of America’s Most JUST Companies for 2020, according to Forbes and JUST Capital, recognizing New
Jersey’s largest energy provider as a national leader in categories such as ethical leadership, equal opportunity, customer
treatment, community support and environmental impact. The list of America’s Most JUST Companies celebrates U.S.
corporations such as PSEG for outperforming their peers on issues Americans care about. By balancing the needs of all
stakeholders, JUST 100 leaders demonstrate that profits and purpose can go hand-in-hand.
Companies in the JUST 100:
• Employ more competitive and equitable fair pay practices
• Are more charitable in their local communities
• Enact more transparent diversity & inclusion policies
• Achieve better financial performance than their peers
JUST Capital, an independent, nonprofit organization, aligns business practices with the priorities of the American people to
ensure capitalism works for all. Our research, rankings, indexes, and data-driven tools help people make more informed
decisions about where to invest, work, and buy to direct capital toward companies advancing a more just future.
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PSE&G (USA) Named Recipient of the 2019 ReliabilityOne™ Award for Outstanding
Reliability Performance in the Mid-Atlantic Region
24
PSE&G was recognized by PA Consulting as the recipient of the 2019 ReliabilityOne™ Award for Outstanding Reliability Performance
in the Mid-Atlantic Region. ReliabilityOne™ Awards are given annually to the utilities that have achieved outstanding reliability
performance and have excelled in delivering the most reliable electric service to their customers. This year, PSE&G invested nearly $2
billion in infrastructure programs to strengthen systems through accomplishments such as modernizing and raising substations high
above flood levels, and deploying computer systems, sectionalizing circuits and using spacer equipment -- all measures that quicken
restoration time. We’ve installed reclosers and other equipment that preemptively detect outages and automated systems that enhance
our smart grid. This honor marked the 18th consecutive year PSE&G received the Mid-Atlantic Region award. In the past, PSE&G also
has been honored by PA Consulting with awards for national excellence, response to a major outage event, outage response time,
customer engagement and, for the first time last year, the Outstanding Customer Reliability Experience Award. All large utilities
operating electric delivery networks in North America are eligible for consideration for the ReliabilityOne™ Award. There are seven
regional awards including Northeast, Mid-Atlantic, Midwest, Plains, Mountains, West and Southeast. The selection of provisional
recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After
provisional recipients are selected, each company undergoes an on-site certification process that provides an independent review and
confirmation of the policies, processes and systems used to collect, analyze and report a company's reliability results.
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Georgia Power (USA) ranked #1 in Segment by J.D. Power for Business Customer
Satisfaction
25
For the second year in a row, Georgia Power has been ranked number one for business customer satisfaction among Large Utilities in
the South by J.D. Power in its 2019 Electric Utility Business Customer Satisfaction StudySM. Georgia Power achieved the highest
score in its segment this year based on multiple factors, including power quality & reliability, corporate citizenship, price, billing and
payment services and communications. Georgia Power was ranked among other utilities in the South that serve more than 85,000
business customers. The J.D. Power study, now in its 21st year, is based on responses from more than 21,500 online interviews with
business customers who spend at least $200 a month on electricity. The study was conducted from February through June 2019 and
July through October 2019. Click here to read about this year's study. Earlier this year, residential customers ranked Georgia Power
number one for satisfaction among Large Utilities in the South by J.D. Power in its 2019 Electric Utility Residential Customer
Satisfaction StudySM, which marked the third year in a row the company received this distinction. Georgia Power's focus on providing
excellent customer service includes online and social media customer service choices; customizable rate plans and payment options;
and access to free customer tools and resources, such as My Power Usage and Outage Alerts. The company also makes it easy for
customers to find ways to save money and energy at GeorgiaPower.com/Save and shop for the latest energy-saving products on Georgia
Power Marketplace.
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SEC Wins O&M Media Coverage, Big Data Awards
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The Saudi Electricity Company won an award for best media coverage of operations and maintenance in the Arab world.
The recognition came to the company’s Media Affairs department at the 17th International Operations & Maintenance
Conference in the Arab Countries - OMAINTEC 2019, now being held in Dubai under the patronage of His Excellency,
the United Arab Emirates’ Minister of Infrastructure Development. SEC’s Senior Vice President, Communications and
Public Relations, received the award on behalf of the company. So far, the company’s 10 social media accounts got
more than 380 million unique views and gained more than 800,000 followers. The company’s accounts offer news and
multimedia produced by a team of professional Saudi media people. On a related note, SEC’s power transmission
subsidiary National Grid SA won the Big Data award at the 13th Arab Award for Operation & Maintenance, thanks to its
outstanding handling of big data in maintenance and service. The award aims to encourage the adoption of best practices
in operation and maintenance in the Arab world, help improve standards of specialists and companies, encourage
initiatives and creativity in both private and public sectors, highlight and showcase successful experiences in operation
and maintenance, and set examples of individual or institutional role models in operation and maintenance.
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Contract wind: E.ON (Germany) and RWE complete renewable power
supply agreement
27
E.ON and RWE Renewables have announced a new 2.5-year agreement on purchasing the output of more than 20 British wind farms, supplying
sustainable power to the grid and supporting E.ON’s commitment to provide 100% renewable power for its UK customers. With this power
purchase agreement (PPA) E.ON buys around 3TWh of power annually from wind farms around Great Britain which are operated by RWE. It
covers a capacity of 892MW of onshore and offshore wind generation and includes a proportion of the London Array, currently the world’s
second largest offshore wind farm. Earlier this year E.ON announced it was providing all of its residential customers across Britain with an
electricity supply backed by 100% renewable sources – on all tariffs, as standard, and at no extra cost. The wind farms were originally built by
E.ON as part of the company’s £3.3bn investment in UK renewables over the last decade. Ownership transferred to RWE at the start of October
as part of the asset swap deal in which E.ON Group took over RWE’s stake in Innogy in return for E.ON’s major renewable energy activities,
amongst other things. RWE Renewables, the newest subsidiary of RWE has an installed capacity of more than 9GW. Added to this are further
assets with a combined capacity of 2.6GW under construction that will be completed in the near future. RWE Renewables is actively seeking
corporate PPAs for this capacity. Power Purchase Agreements (PPAs) are widely regarded as one of the most viable methods for companies and
energy suppliers to secure long-term price certainty and meet challenging sustainability targets in a cost-effective way. E.ON’s announcement in
July, moving more than 3.3 million homes to an electricity supply matched by renewable sources including wind, biomass and solar, is the
largest of its type to date in the UK, significantly increasing the number of households in the country backed by 100% renewable electricity. The
electricity used by customers is matched with 100% renewable electricity sourced externally through such things as renewable electricity
guarantee of origin certificates from the likes of wind, biomass and solar sources. These certificates guarantee that the same amount of
renewable electricity was generated to the amount supplied.
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RusHydro (Russia) and VTB Bank signed an agreement to improve terms
of the long-term forward contract
28
PJSC RusHydro announces signing a supplementary agreement with VTB Bank to improve the terms of the forward
agreement signed in March 2017. George Rizhinashvili, member of the Management Board, Deputy General Director of
RusHydro, and Yuri Soloviev, First Deputy President and Chairman of VTB Bank Management Board, signed an agreement
at the 11th Annual VTB Capital Investment Forum ‘Russia Calling’ that updates the terms of the forward agreement initially
signed in March 2017. Earlier in October 2019, the Board of Directors approved the supplemental agreement to the forward
contract. RusHydro and VTB Bank signed the agreement of intent in September 2019 at the Fifth Eastern Economic Forum.
The supplemental agreement provides for lowering the forward rate by 50 bps (initially set at CBR key rate + 150 bps) and
extension of the agreement for three years through 2025 allowing more time to seek a strategic investor and jointly work on
increasing RusHydro’s share price. RusHydro and VTB Bank have been initially signed the forward contract in order to
refinance RAO ES East subgroup’s debt. The deal has helped raise funds for the strategically important power sector of the
Far East and helped reduce RusHydro Group’s consolidated debt. The transaction has not only improved the financial
position of the Group’s far-eastern subsidiaries but also paved the road for amendment of the company’s dividend policy.
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Ameren Missouri and United Way Partner to Help Veterans
29
For a second year, Ameren Missouri and United Way, in partnership with statewide Energy Assistance Agencies, will support active
military families and veterans to help pay their utility bills. In its second year, the fund will provide up to $50,000 in utility bill
assistance to veterans and military families throughout Missouri. The fund is part of Ameren Missouri’s Energy Outreach Program for
utility assistance, announced in summer 2018 as a three-year plan to provide $5 million in support to nonprofit agencies helping
Ameren Missouri customers in need with their utility payments. The second round of the program starts today. Veterans, active military
members or their spouses who are without service or have a disconnect notice for their Ameren Missouri utility bill are eligible to apply
for assistance. Interested applicants should call United Way at 2-1-1 or 1-800-427-4626 to apply. Eligible individuals may also apply at
their local Energy Assistance Agency that partners with United Way. Each family is eligible for up to $600 in assistance. Ameren has a
long history of supporting veterans and military families. For the eleventh consecutive year, Ameren is nationally recognized as a
Military Friendly® Employer by Victory Media, publisher of G.I. Jobs®, STEM JobsSM, and Military Spouse. Ameren Missouri has
been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation.
Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 127,000 natural gas customers in central and
eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area.
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Together in electric dreams: Centrica (UK) and Citygate launch Electric
Vehicle technology partnership
30
Centrica and leading Volkswagen dealer group Citygate have agreed an Electric Vehicle technology partnership that will accelerate
what the car retailer offers to customers both in store and at home. Under the planned partnership, Centrica will install the latest
charging technology at 10 Citygate dealerships across London and the south-east. In addition, Centrica will help fulfil aftersales support
on EV accessories and charging products, including home charging installations. Citygate and Centrica will also collaborate on the
development of an EV Centre of Excellence as part of the agreement. Centrica will install an on-site virtual power plant (VPP) by
linking EV chargers and other large energy-consuming assets into a cloud platform, so they can be turned down or turned off when
demand for electricity is particularly high, reducing the need for baseload power stations and helping to decarbonise the grid. The
impact of these measures will be visible to Citygate customers and staff through educational showroom displays. Customer information
will be available on topics such as charging, energy tariffs, climate change and air quality, which will form part of the Centre. Centrica
will also develop training programmes for Citygate staff and educational materials for customers to provide knowledge and insight into
the decarbonisation of transport and the home. Centrica provides end to end support in charging solutions including charger
infrastructure, energy management, financing, and optimisation. The company has expanded its digital service, Local Heroes, to offer
homeowners electric vehicle (EV) charging installations while Centrica Business Solutions has launched a package of solutions for
large businesses that includes new solar and battery storage facilities to help meet increased onsite power demand.
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MC and Chubu Named Preferred Buyers in Bid for Dutch Energy Company
“Eneco”
31
Mitsubishi Corporation (MC) and Chubu Electric Power Co., Inc. (Chubu) have been selected as the preferred buyers in a bid for the Dutch
Energy Company “Eneco”. Through their joint establishment of a special purpose company in the Netherlands called Diamond Chubu Europe
B.V., MC and Chubu expect to acquire up to 100% of Eneco’s shares at a value of 4.1 billion euros. Active mainly in the Netherlands, Belgium
and Germany, Eneco boasts the second largest share of the Dutch energy market, with a portfolio that includes an installed capacity of
approximately 1,200 megawatts in renewable energy assets. Its businesses include power generation (partly via its renewable assets), the trading
and sale of both gas and electricity, and the supply of district heating systems. In 2007, Eneco became one of the first energy companies to adopt
a sustainable strategy, its aim being to lead Europe’s transition to renewable energy sources. The company has been a 100% green energy
provider to its consumers clients since 2011, offering innovative solutions that make it easier for customers to make the switch to more
sustainable and smarter energy consumption. Eneco’s sustainable strategy also helped it to become the first Dutch company admitted to the
Science Based Targets initiative. (Note) The company is recognized by environmental groups as an active participant in climate change
countermeasures. MC and Eneco began working together in 2012, and their collaboration has successfully developed three offshore wind
projects (1,230 megawatts) and one of Europe’s largest battery storage projects (48 megawatts). By enhancing its relationship with Eneco and
leveraging the latter’s strengths as a developer and operator of renewable assets, MC plans to accelerate its own initiatives in renewable energy,
which are in line with its mission to help realize more sustainable communities by generating economic, societal and environmental value. As
stated in its "Midterm Corporate Strategy 2021", one of MC’s overarching objectives is growth through business management. The company is
taking advantage of its vast network and Eneco’s customer base to develop new products and services related to energy management.
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Duke Energy (USA), Carolina Panthers team up to “Share the Warmth” for
neighbors in need
32
Duke Energy and the Carolina Panthers have teamed up to bolster contributions to “Share the Warmth” -- a
community assistance program established by Duke Energy in 1985 to help Carolinas residents in need pay for
heating expenses. The partnership includes game-day events, advertising and other outreach efforts. A new
text-to-give option allows anyone who makes a donation to receive an exclusive thank-you video featuring
Carolina Panther players. Also, fans who donate at least $20 by text at the Duke Energy Share the Warmth tent
on Mint Street before December home games will receive a limited-edition Carolina Panthers “Share the
Warmth” scarf, while supplies last. The Duke Energy Foundation matches contributions, dollar-for-dollar, up to
$500,000. In 2019, Share the Warmth provided more than $1.1 million to more than 80 agencies in the Duke
Energy Carolinas service area (primarily western and central North Carolina and upstate South Carolina) Since
1985, agencies have received more than $35 million in assistance to help income-qualified individuals and
families.
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Iberdrola (Spain) announces a partnership to accelerate digitization of secondary substations
33
Iberdrola along with seven industry partners - Intel, Ariadna Grid, Circutor, Landis+Gyr, Merytronic, Nebbiolo Technologies, ZIV
Automation - announce collaboration on the definition and development of a Secondary Substation Platform (SSP) reference
architecture based on Intel technologies using virtualization for monitoring, control and edge analytics. Global utilities are required
to distribute power via secondary substations at the lowest cost to consumers and businesses. Secondary substations however are
often challenged by having to operate with multiple implementations of legacy equipment across multiple vendors. Some legacy
devices are digital while others can be electromechanical each with its own unique hardware and firmware. Addressing this
complexity combined with increasing penetration of distributed energy resources requires a whole new approach.The goal of the
SSP reference architecture is to accelerate the creation of a standards-based, open, interoperable, and secure architecture that
addresses both the technical and business challenges faced by utilities around the globe. Designed to enable lower CAPEX and
OPEX as well as faster time to market for utilities by digitalizing the secondary substations, the flexibility provided by
virtualization on a common platform also makes it easier to deploy new technologies at the edge to address the use cases as their
need emerges.The envisioned reference architecture is vital to increase visibility at the edge, making the grid data driven and
mitigating the challenges created by the increasing penetration of Distributed Energy Resources (DER). Targeting to intercept the
digitalization in the utility industry, Iberdrola will support the pilot program to validate hardware and end to end solution,
accelerating the digital transformation of the utility business.
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Iberdrola (Spain) and the Spanish Olympic Committee (COE) sign a cooperation agreement
to boost equality in sport
34
Iberdola and the Spanish Olympic Committee (COE) have signed a cooperation agreement which is intended to bolster equality in sport,
encouraging female athletes to become an inspiration for other women and society. This way, the agreement grants Iberdrola the condition
of a partner for the COE's gender equality strategy.This agreement, which is in alignment with the commitment of both organisations to the
United Nations Sustainable Development Goal (SDG) no. 5: Gender equality, was signed this morning at the company's offices in Madrid
by the president of Iberdrola, Ignacio Galán and the president of the COE, Alejandro Blanco.The event also hosted Victoria Cabezas,
general secretary of the COE, Isabel Fernández, senior vice-president of the COE, judo athlete and twice Olympic medallist (bronze at
Atlanta 1996 and gold at Sydney 2000) and Isabel García, president of the Commission for Women and Gender Equality of the COE,
president of the Royal Spanish Federation of Rescue and Lifesaving and vice-president of the COE. Within the framework of this
agreement, Iberdrola and the COE want to launch a Gender Equality programme in sport which will become a reference point for the rest of
Spanish society and will involve both technical training and empowerment and specific actions (round tables or conferences) to encourage
the visibility of women in sport. This initiative will also be presented to the Gender Equality Committee of the International Olympic
Committee (IOC) for it to set an example for the global Olympic movement. Likewise, Iberdola, an international pioneer for
sustainability[i], will become a partner in the COE's strategy in this regard, which will imply its active participation in presenting the
Annual Sustainability Report of the Committee itself, as well as its support for the initiatives it promotes together with the United Nations
Global Pact to implement the SDGs in the sports corporate sector and for female athletes acting as ambassadors for sustainability.
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Iberdrola (Spain) and IFEMA join forces to promote electric mobility and launch the
first sustainable car park in a Spanish exhibition centre
35
Iberdrola and IFEMA have decided to join together in their strategies to promote transport electrification, by signing an
agreement making the energy utility IFEMA's strategic partner in promoting sustainable mobility through a number of
different actions.The first initiative in this partnership has been to implement the first sustainable public car park in a
Spanish exhibition centre. The car park will be operational from tomorrow and will be made available to attendees at the
World Climate Summit (COP 25), which IFEMA is hosting from next week until 13 December.The strategic alliance
was signed this morning by Iberdrola Spain's CEO, Ángeles Santamaría, and IFEMA's Executive Committee president,
Clemente González Soler, who both visited the new green car park, called the 'Iberdrola electric charging car park',
where they carried out the first electric charging.The infrastructure deployed at IFEMA by Iberdrola allows the
simultaneous charging of 34 electric vehicles and is part of other initiatives that both companies will develop jointly,
such as organising and participating in activities to raise awareness and promote electric mobility. This is in line with its
strategy to promote the transition towards a more sustainable and competitive energy model and to move forward in the
decarbonisation of the economy.
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Hydro One (Canada) and the Independent Electricity System Operator collaborate to
support economic growth in Essex County
36
Hydro One Inc. (Hydro One), Ontario's largest electricity transmission and distribution company, and the Independent Electricity
System Operator (IESO) together announced major investments and key initiatives to support the growth of the greenhouse,
industrial and residential sectors in Essex County. Hydro One's multi-stage capital and maintenance investment of approximately
$580 million includes new and previously announced projects expected to provide enough electricity by 2026 to supply a city the
size of Ottawa, while improving local reliability. In June, Hydro One outlined a multi-stage investment to increase the power
supply to the region, including a new transmission line from Chatham to Lakeshore requested by the IESO.
Hydro One's investments also include:
• A transmission station in Leamington, which is now in service;
• A second transmission station in Leamington, which is expected to be in service by year end;
• Two stations in Lakeshore, which are currently in the planning stages;
• Transmission equipment upgrades in Kingsville and Tecumseh; and,
• Innovative smart technologies, such as remote switches and fault indicators, pole replacements and hazardous tree trimming to
reduce the number, size and duration of distribution system power outages in Essex County.
Description

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SoCalGas Joins LA Family Housing to Make Hundreds of Thanksgiving Dinner Kits for
Those in Need
37
Southern California Gas Co. (SoCalGas) joined non-profit organization, LA Family Housing to make fleece pet blankets and assemble
more than 300 Thanksgiving Dinner kits for Angelenos in need. This is the second year SoCalGas employee volunteers have assembled
the Thanksgiving kits with LA Family Housing. The Thanksgiving kits contain all the fixings one would need to make a traditional
holiday dinner, including: canned cranberries, vegetables, yams, stuffing, and the like--plus a grocery store gift card for a turkey, which
will help recipients to have a more enjoyable Thanksgiving holiday. LA Family Housing is a non-profit organization helping people to
transition out of homelessness and poverty through a continuum of housing enriched with supportive services. LA Family Housing's
vision is to be a leader in providing solutions to end homelessness. The organization operates 29 properties of temporary, permanently
affordable, and permanent supportive housing across Los Angeles, with headquarters and most services based in the San Fernando
Valley. SoCalGas is a longtime supporter of LA Family Housing, having collaborated with the organization since 1998 and given over
$102,000 in support. Last year, SoCalGas donated more than $7 million to non-profits and community organizations. SoCalGas
employees contributed more than $700,000 through payroll deductions and performed thousands of volunteer hours for various
non-profit groups throughout its service territory. SoCalGas remains committed to not only improving our environment but also
ensuring that every Californian has affordable energy. Earlier this year, SoCalGas committed to replacing 20 percent of its traditional
natural gas supply with renewable natural gas (RNG) by 2030 – as part of a broad, inclusive and integrated plan to help achieve
California's climate goals while maintaining affordability, reliability and choice for its customers.
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RB partners with Veolia (France) to drive a circular plastics economy
38
Reckitt Benckiser (RB) and Veolia have announced their partnership to drive the shift to a circular plastics economy. The
partnership with Veolia is another step RB is taking to fulfil its pledge to make 100 percent of its plastic packaging recyclable and
to contain at least 25 percent recycled content by 2025. Veolia and RB started working together two years ago to work on
increasing the use of postconsumer recycled plastic in RB’s packaging. The first offering from the partnership is the new packaging
for Finish Quantum. The packaging now contains 30% recycled plastic and is proudly grey in colour because RB has decided not to
add masking pigments or additives to the packaging. The companies will continue their collaboration on designing for recyclability
and the maximization of post-consumer recycled content. To accelerate the circular plastics economy, a team of 20 experts from RB
and Veolia are also working to develop enhanced collection systems, driving behaviour change to aid consumer sorting habits and
improving recycling from households. Veolia group is the global leader in optimized resource management. With over 171,000
employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the
sustainable development of communities and industries. Through its three complementary business activities, Veolia helps to
develop access to resources, preserve available resources, and to replenish them. In 2018, the Veolia group supplied 95 million
people with drinking water and 63 million people with wastewater service, produced nearly 56 million megawatt hours of energy
and converted 49 million metric tons of waste into new materials and energy.
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Event Updates
Utilities Industry

Event Updates
IT Shades
Engage & Enable
Upcoming Events - Utilities
IDC Energy Summit
IDC Energy Summit will provide unique and astute perspectives on
emerging trends that will help you plan for the future. Join us to find out
how ICT can be leveraged to address key strategic and operational
challenges facing providers of energy in Turkey. It will cover areas like
Realizing New Business Models, Changing the Leadership and
Mindset Narrative, Advancing with IoT, Cognitive Systems and
Analytics, and Digitally Augmenting / Sourcing the Workforce.
Hosted By : IDC
Maslak Mahallesi, Turkey
25 Dec, 2019
https://www.idc.com/mea/events/65875-idc-energy-summit-2019
MacroTrend Conference on Technology
and Innovation
MacroTrend Conference on Technology and Innovation
focuses on the topics such as the fourth industrial revolution,
disruptive technologies in the energy sector, engineering,
design, and efficiency, resources technology innovations,
Blockchain technology, and innovations in services.
Hosted By : Macro Conference
Paris, France
27-28 Dec, 20019
http://www.macroconference.com/technology.html
International Conference on
Nanotechnology (ICNT)
The International Conference on Nanotechnology will provide a platform to the engineers,
stakeholders, promoters, contractors and other professionals to interact, learn and exposure to
the various fields of Nanotechnology. It will focus on topics such as Nanotechnology in
Health(NTH), Nanotechnology in Safety (NTS), Nanotechnology in Energy and Environment
(NTE), Advanced Nanomaterials (NTM), Nanomaterials Fabrication, Characterization and
Tools (NTF), Graphene and 2D Materials (NTG), Nanoscale Electronics (NTNE), Nanotech in
Life Sciences and Medicine (NTL), and Risk in Nanotechnology (NTR).
Hosted By : Icnt
Haldia, India
28-29 Dec, 2019
http://www.icnt2019.com/
International Conference on Energy & Environment:
Challenges and Opportunities for Industries
International Conference on Energy & Environment: Challenges and Opportunities
for Industries will bring eminent personalities, policymakers from the field of
chemical engineering and allied sciences, energy sector and governing bodies to pose
various questions and possible remedies for the same. The symposium will also serve
as a tool to prepare the roadmap for future energy needs for the country. Also,
environmental issues pertaining to industries and their possible solutions will be
discussed in brief. The outcome of the conference will be conveyed to the
policymakers.
Hosted By : ENCO
Jaipur, India
28-29 Dec, 2019
http://www.enco2019.org/
International Forum on Clean Energy
Engineering (FCEE)
Clean energy is becoming a more and more popular item these years. It’s abundant and the costs are
plummeting. Solar, wind and water are examples of clean energy sources we have started to use. The
challenge is finding ways to reduce the greenhouse gas emissions when dirty energy sources are used to
make power and develop the clean energy industry so it supplies more and more of the energy we use. The
present forum aims to promote an exchange of recent and advanced information among scientists and
engineers in the wide field of energy engineering with special focus on clean energy. The forum is also
aimed particularly at promoting communication and collaboration between fundamental researchers and
those engaged in the development of practical technology in respective areas of clean energy.
Hosted By : SGCE
George Town, France
28-30 Dec, 2019
http://www.fcee.net/
European Conference on Power Electronics
The European Conference on Power Electronics will provide the
attendees with the opportunity to gain insights relating to topics
such as Power conversion, Power Control, Power semiconductors,
DC-to-DC Converters, Inverters, Off-line switching power
supplies, Rectifiers, control techniques, Power circuit
components, etc.
Hosted By : EPE
Athens, Greece
28-30 Dec, 2019
http://www.epe2019.com/
39

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International Conference on Energy Science
and Applied Technology (ESAT)
International Conference on Energy Science and Applied Technology aim to
provide a platform for researchers, engineers, and academicians, as well as
industrial professionals, to present their research results and development
activities in energy science, and its applied technology. It provides
opportunities for the delegates to exchange new ideas and application
experiences, to establish business or research relations and to find global
partners for future collaboration.
Hosted By : ESAT
Yichang, China
30-31 Dec, 2019
http://www.esatconf.org/
IEEE International Conference on Power Electronics,
Smart Grid and Renewable Energy (PESGRE)
The IEEE International conference on “Power Electronics, Smart Grid and
Renewable Energy (PESGRE 2020)” is a new biennial conference organized
by IA/IE/PEL Jt.chapter Kerala. The conference is sponsored by IEEE
Industry Applications society, Power Electronics Society, IEEE Kerala
section, and IA/IE/PEL Jt.chapter Kerala. The theme of the conference is
“Power Electronics and renewable energy for sustainable development” and
will be held on 2-4 January 2020 at Le Meridien Kochi, Kerala, India.
Hosted By : IEEE PESGRE
Kochi, India
02-04 Jan, 2020
https://pesgre2020.org/
International Conference on Frontier Areas
in Power, Energy and Control (ICFAPEC)
ICFAPEC 2020 will be the most comprehensive conference focused on the various
aspects of Frontier Areas in Power, Energy and Control. This Conference provides a
chance for academic and industry professionals to discuss recent progress in the area
of Frontier Areas in Power, Energy and Control. Furthermore, we expect that the
conference and its publications will be a trigger for further related research and
technology improvements in this important subject.
Hosted By : Techno Forum Group
New Delhi, India
03-04 Jan, 2020
https://confintl.org/icfapec/
International Conference on Recent Developments in
Electrical, Electronics and Power Engineering (ICRDEEPE)
International Conference on Recent Developments in Electrical, Electronics and Power
Engineering aim of the conference is to provide a platform to researchers and practitioners from
both academia as well as industry to meet and share cutting-edge development in the fields of
electrical, electronics, power systems, alternative fuels and renewable energy. It provides a
platform to have open discussions, knowledge sharing and interactive sessions with field
experts. The conference cover the following areas are power generation, transmission, power
quality, stability, power market and power system economics, application of power electronics
in the area of energy, conservation and automotive applications, and etc.
Hosted By : MRECSYMPOSIA
Hyderabad, India
03-04 Jan, 2020
http://www.mrecsymposia.in/eee/index.html
International Conference on Power, Control
and Computing Technologies (ICPC2T)
ICPC2T will give a chance to the students / academicians / researchers / scientists
/practicing engineers to have a platform for potential knowledge exchange on recent
trends the theory and practice of Power Systems, Control systems and Computational
Technologies. Particularly, emphasis will be placed on promotion of New and
Renewable sources of Power, Smart Grid and related cyber-physical systems. This
will include new methods and procedures for distributed control, as well as their
application to different levels of the grid, ranging from transmission and distribution
systems to micro-grids to home energy management.
Hosted By : Icpc2t
Raipur, India
03-05 Jan, 2020
http://icpc2t.nitrr.ac.in/
Joint Action Conference
The conference is open exclusively to CEOs and
senior management of joint action agencies, their
board members and commissioners, and American
Public Power Association utility members.
Hosted By : American Public Power Association
Palm Springs, USA
05-07 Jan, 2020
https://www.publicpower.org/event/joint-action-conference
40

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Gas Storage Outlook
Gas Storage Outlook offers the best opportunity available in the gas storage
sector to meet, compare notes, and learn about trends. It feature provides the
attendees with a simple way to find and read all the latest news and analysis
on the key issues impacting the markets they work in. It will cover areas like
New pipelines and gas storage markets, Increased gas-fired generation and
exports, Will gas demand increase enough to drive up prices, volatility, and
seasonal spreads.
Hosted By : Sp global
Houston, USA
07-08 Jan, 2020
https://www.spglobal.com/platts/en/events/americas/gas-storage-outlook
Motorsport Industry Association Energy
Efficient Motorsport Conference
Motorsport Industry Association Energy Efficient Motorsport
Conference is the world's leading trade association for the
motorsport, high-performance engineering, services, and tuning
sectors. As an industry that is constantly having to deal with rapid
development, it’s our role to globally represent the specialized
needs of our members.
Hosted By : MIA
Birmingham, UK
08 Jan, 2020
https://the-mia.com/events/EventDetails.aspx?id=1271524&group=
International Conference on Future
Environment and Energy (ICFEE)
2020 10th International Conference on Future Environment and Energy (ICFEE
2020) will be held in Kyoto, Japan during 7-9 January, 2020. ICFEE 2020 is
sponsored by the Hong Kong Chemical, Biological & Environmental Engineering
Society (CBEES). It is one of the leading international conferences for presenting
novel and fundamental advances in the fields of Future Environment and Energy. It
also serves to foster communication among researchers and practitioners working in a
wide variety of scientific areas with a common interest in improving Future
Environment and Energy related techniques.
Hosted By : HKCBEES
Kyoto, Japan
07-09 Jan, 2020
http://www.icfee.org/
Rex Fuels' Asia & Middle East Bitumen &
Road Construction Conference
The purpose of this conference is to bring together the leading market participants from across
the bitumen and road construction value chain to network, share experiences and meet potential
business partners to grow their businesses. The Conference program will help you address the
industry challenges, find out about the new global demand centres, understand the new
technologies and get to know what the future holds for the industry. The two-day conference has
been carefully structured to encourage mutual inspiration and fruitful debate among the
participants.
Hosted By : AME Conferences
Dubai, UAE
08-09 Jan, 2020
http://www.ameconferences.com
International Conference on Renewable
Energy Technologies (ICRET)
It focuses on timely and emerging topics of interest to the Renewable Energy
Technologies that provides an opportunity for in-depth exchange of research ideas in
an informal environment. To encourage discussion and dissemination of the latest
research developments, early-stage work, and possibly controversial results,
workshops, the conference will bring together leading researchers, engineers and
scientists in the domain of interest from around the world. We contribute to be the
premier and most selective conference and devote to technical innovations in
Renewable Energy Technologies.
Hosted By : Icret
Perth, Australia
08-10 Jan, 2020
http://www.icret.org/
International Conference on Smart Energy and
Systems and Electric Vehicles (ICSESEV)
International Conference on Smart Energy and Systems and Electric Vehicles aims at providing
an opportunity for academia, research scholars and Industry persons to discuss various new
techniques in design, operation and engineering challenges to maintain grid discipline in smart
energy systems and also battery management systems, design concepts, charging stations of
electric vehicles. It provides an international forum for industry professionals and researchers
to deliberate and showcase their research findings, discuss the latest advancements and explore
the future directions in the emerging areas of smart energy systems and electric vehicles.
Hosted By : Icsesev
Vijayawada, India
08-10 jan, 2020
http://icsesev.in/
41

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