1. List the benefits of AI devices to travelers. 2. List the benefits to governments and airline companies. 3. Relate this case to machine vision and other AI tools that deal with people's biometrics. Al Increases Passengers' Comfort and Security in Airports and Borders We may not like the security lines at airports or the there will be short waiting lines. This emerging idea that terrorists may board our plane or enter our system is called Automated Virtual Agent for country. Several AI devices are designed to mini- Truth Assessments in Real Time (AVATAR). The mize these possibilities. essentials of the system are as follows: 1. Facial recognition at airports. Jet Blue is ex- a. AVATAR is a bot in which you first scan perimenting with facial-recognition technology your passport. (a kind of machine vision to match travelers' b. AVATAR asks you a few questions. Several faces against prestored photos, such as passAI technologies are used in this project, port, driver's license). This will eliminate the such as AI, Big Data analytics, the "Cloud," need for boarding passes and increase security. robotics, machine learning, machine vision, The match is of high quality. The technology and bots. pioneered by British Airways is used by Delta, c. You answer the questions. KLM, and other airlines using similar technol- d. AVATAR's sensors and other AI technoloogies for self-checking of bags. Similar techgies collect data from your body, such as nology is used by the U.S. Immigration and voice variability, facial expression (e.g., Customs Enforcement agency where people's muscle engagement), eyes' position and photos taken at arrivals are matched against movements, mouth movements, and body the database of photos and other documents. posture. Researchers feel that it takes less 2. Cbina's system. The major airports in China effort to tell the truth than to die, so reare using a system similar to that of Jet Blue, us- searchers compared the answers to routine ing facial recognition for verifying the identity questions. of passengers. The idea is to eliminate board- The machine then will flag suspects for furing passes and expedite the flow of boarding. ther investigation. The machine is already in use by The system is also used to recognize airport immigration agents in several countries. employees entering restricted areas. 3. Using bots. Several airports (e.g., New York, Beijing) offer conversational bots (Chapter 12) Sources: Condensed from Thibodeaux, W. (2017, June 29). "This to provide travelers with airport guidance. Botsificial Intelligence Kiosk Is Designed to Spot Iiars at Airports." provide also information about customs and Tech Coming to an Airport Near You." Traud Weekb, 21. immigration services. 4. Spotting kars at airport. This application is Questions FoR CASE 1.8 emerging to help immigration services to vet passengers at airports and land entry borders. 1. List the benefits of AI devices to travelers. With increased security, both immig.