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International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 3 Issue 5, August 2019 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
@ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 180
A Descriptive Study on Trends in Indian Banking Sector
S. Lyrics Miruna
Assistant Professor, St. Mary’s College (Autonomous), Tuticorin, Tamil Nadu, India
How to cite this paper: S. Lyrics Miruna
"A Descriptive Study on Trends in Indian
Banking Sector" Published in
International
Journal of Trend in
Scientific Research
and Development
(ijtsrd), ISSN: 2456-
6470, Volume-3 |
Issue-5, August
2019, pp.180-182,
https://doi.org/10.31142/ijtsrd25234
Copyright © 2019 by author(s) and
International Journalof Trendin Scientific
Research and Development Journal. This
is an Open Access article distributed
under the terms of
the Creative
CommonsAttribution
License (CC BY 4.0)
(http://creativecommons.org/licenses/by
/4.0)
ABSTRACT
Banking sector assumes an essential job in the improvement of one nation's
economy. The development of the banking segment relies on the
administrations given by them to the clients in different viewpoints. The
developing pattern of banking administrations is discovered huge after the
new financial changes in India. Today, Indiahasagenuinely verymuchcreated
financial framework with various classes of banks – open part banks, outside
banks, private area banks – both old and new age, local country banks and co-
employable manages an account with the Reserve Bank of India as the
wellspring Head of the framework. These days the banking area goes aboutas
a spine of Indian economy which reflects as a supporter during the time of
blast and subsidence. From 1991 different patterns and improvements in the
banking division are credited. It likewise mirrors the different changes were
caused to improve their administrations to fulfill the clients.
KEYWORDS: Banking sector, recent trends and developments etc
1. INTRODUCTION
Banking business and monetary establishments are imperative areas of any
economy. Improvement of these two areas of the economy can affect the
development of the nation in an unimaginable manner. In the period of
"Advanced India", the banking and money related administrations in Indiahave
experienced an enormous development and the marvel proceeds. The change
can be ascribed to different parts like new administrative strategies and client
desires.
Nonetheless, the one componentthat hasinfluencedbanking
and money related administrations the most is innovative
progression. The development of inventive money related
innovation has reformed budgetary administrations in India
just as the financial segment. It has brought about the
presentation and headway of a few innovation slants that
have added to the extreme change, development, and
progression of these businesses. The union between the
inventive advancements of the monetary part and banking
administrations has changed the regular frameworks of
taking care of cash, and this joint effortisrequiredtomakean
enormous move with rising patterns in money related
administrations.
2. OBJECTIVES:
To know the recent trends in banking sector in India.
To explore the process of Indian banking industry.
3. RESEARCH METHODOLOGY:
Research Type: Descriptive Research
Type of Data/Data Source used: Secondary Data
The present study is based on secondary data. Basically, the
required information has been derived from
1. Articles from Newspapers, Magazines, and Journals, and
2. Various related websites
4. RECENT TRENDS IN INDIAN BANKING SECTOR:
4.1. DIGITIZATION:
With the quick development of computerized innovation, it
wound up basic for banking and money related
administrations in India to stay aware of the progressions
and improve advanced answers for educated clients. Other
than the budgetary organizations, protection, medicinal
services, retail, exchange, and business are a portion of the
real ventures that are encountering the colossal advanced
move. To remain aggressive, it is important for the banking
and money related industry to take the jump on the
computerized fleeting trend.
In India, everything started not sooner than the 1980s when
the financial part presented the utilization ofdatainnovation
to performfundamentalcapacitieslikesclientadministration,
accounting, and inspecting. Before long, Core Banking
Solutions were embraced to upgrade client experience. Be
that as itmay, the change started duringthe1990sduringthe
season of progression, when the Indian economy presented
itself to the worldwide market. The financial part opened
itself for private and global banks which are the prime
explanation behind innovative changes in the financial
division. Today, banks and monetary organizations have
profited from multiple points of view by embracing more up
to date advances. Themovefromordinarytoaccommodation
banking is amazing.
Present day drifts in banking framework make it simpler,
more straightforward, paperless, signature less and
branchless with different highlights like IMPS (Immediate
PaymentService), RTGS (Real TimeGross Settlement),NEFT
(National Electronic Funds Transfer), Online Banking, and
Telebanking. Digitization has made the solace of "anyplace
and whenever banking." Ithas broughtaboutthe diminished
expense of differentfinancial systems, improved incomeage,
IJTSRD25234
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 181
and decreased human mistake. Alongside expanded
consumer loyalty, it has empowered the clients making
customized answers for their venture designs and improves
the general financial experience.
4.2. UPGRADED MOBILE BANKING:
Versatile banking is a standout amongst the most
predominant current patterns in banking frameworks.
According to the definition, it is the utilization of a cell phone
to perform different financial systems like financial records
balance, support move, and bill installments, without the
need of visiting thebranch. This pattern has assumedcontrol
over the conventional financial frameworks. In the coming
years, versatile banking is relied upon to turn out to be
considerably progressivelyeffectiveandeasytostayawareof
the client requests. Portable financial future patterns allude
to the procurement of IoT and Voice-Enabled Payment
Services to turn into the truth of tomorrow. These voice-
empowered administrations can be found in savvy TVs,
brilliant vehicles, shrewd homes, and keen everything. Top
industry pioneers are teaming up to receive IoT-associated
systems to make portable financial advancements that
require clients' voice to work.
4.3. UPI (UNIFIED PAYMENTS INTERFACE):
UPI or Unified Payments Interfacehaschangedthemannerin
which installments are made. It is a constant installment
framework thatempowersmomentbetweenbankexchanges
with the utilization of a versatile stage. In India, this
installmentframework is viewed as the eventualfateofretail
banking. Itis one of the quickest and most secure installment
doors that is created by National Payments Corporation of
India and directed by the Reserve Bank of India. The year
2016 saw the dispatch of this progressive exchanges
framework. Thisframeworkmakessupportsmoveaccessible
24 hours, 365 days not at all like other web banking
frameworks. There areroughly39 applications andinexcess
of 50 banks supporting the exchange framework. In thepost-
demonetization India,thisframeworkassumedanoteworthy
job. Later on, with the assistance of UPI, banking is relied
upon to turn out to be increasingly "open."
4.4. BLOCK CHAIN:
Block chain is the tenderfoot and the most recent trendy
expression. The innovation that chips away at the standards
of software engineering, information structures and
cryptography and is the center part of digital currency issaid
to be the fate of banking and monetary administrations
universally. Block chain utilizes innovation to make squares
to process, check and record exchanges, withoutthecapacity
to alter it.
NITI Aayog is making India Chain, India's biggestblock chain
organize, which is relied upon to change a few enterprises,
diminish the odds of misrepresentation, upgrade
straightforwardness, accelerate the exchange procedure,
lower human mediation andmakeanunhackabledatabase.A
few parts of banking and money related administrations like
installments, leeway and repayment frameworks, stock
trades and offer markets, exchange fund, and loaning are
anticipated tobeaffected. With its strenuousstructure,block
chain innovation is a power to be figured with.
4.5. ARTIFICIAL INTELLIGENCE ROBOTS:
A few private and nationalized banks in India have begun to
receive chatbots or artificial knowledge robots for help with
client bolster administrations. Until further notice, the
utilization of this innovation is at a beginning stage and
advancement of these chatbots isn't excessively far away.
Utilization of chatbots is among the many developing
patterns in the Indian financial division that is relied upon to
develop.
More chatbots with the larger amount of knowledge are
guage to be embraced by the banks and budgetary
foundations for improved client cooperation customized
arrangements. Theinnovation will lightentheoddsofhuman
blunder and make precise answers for the clients.
Additionally, itcan perceive fakeconduct,gatherreviewsand
input and aid monetary choices.
4.6. THE RISE OF FINTECH COMPANIES:
Beforehand, banks considered Fintech organizations a
disturbing power. Notwithstanding, with the changing
patterns in the budgetary administrations segment in India,
fintech organizations have turned into a significant piece of
the segment. The business has developed as a noteworthy
piece of the environment. With the utilization of money
related innovation, these organizationsexpecttooutperform
the customary techniques for fund. In the previous couple of
decades, enormous venture has been made in these
organizations and it has developed intoa multi-billion-dollar
industry all inclusive.
Fintech organizations and fintech applicationshavechanged
the manner in which monetaryarrangementsaregiventothe
clients. Other than simple access to monetary
administrations,fintech organizationshavepromptedahuge
improvement in administrations, client experience, and
discounted the cost paid. In India, the dynamic change has
been brought upon by a few significant components like
fintech new companies, set up money related foundations,
activities like "Start-Up India" by Government of India,
hatcheries, financial specialists, and quickening agents. As
indicated bya report by National AssociationofSoftwareand
Services Companies (NASSCOM), the fintechadministrations
market is relied upon to develop by 1.7 occasions into a $8
billion market by 2020.
4.7. DIGITAL-ONLY BANKS:
It is an ongoing pattern in the Indian money related
framework and can't be disregarded.Withthewholebanking
and money related administrations industry hopping to
advanced channels, computerized just banks have risen to
makepaperless and branchlessfinancial frameworks.Thisis
another type of bankingorganizationsthataresurpassingthe
conventional models quickly. These banks give banking
offices just through different IT stages that can be gotten to
on portable, PCs, and tablets. It gives a large portion of the
essential administrations in the most improved way and
offers access to ongoing information. The developing
prominence of these banks is said to be a genuine danger to
customary banks.
ICICI Pockets is India's first advanced just bank. These banks
are appealing to the clients in light of their financially savvy
working models. In the meantime, however essentially, they
give fast financial administrations at exceptionally low
exchange charges. In the present fast track life, these banks
suit the client needs since they mitigate the need of visiting
the bank and remaining in a line.
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 182
4.8. CLOUD BANKING:
Cloud innovation has surprised the world. It appears the
innovation will before long discover its way in the banking
and money related administrations area in India.Distributed
computing will improve and sort out banking and money
related exercises. Utilization of cloud-based innovation
means improved adaptability and versatility, expanded
productivity, simpler combination of more up to date
advancements and applications,quickeradministrationsand
arrangements, and improved informationsecurity.Likewise,
the banks won't need to put resources into costly equipment
and programming as refreshing the data is simpler on cloud-
based models.
4.9. BIOMETRICS:
Basically for security reasons, a Biometric Authentication
framework is changing the national character strategies and
the effect is relied upon to be across the board. Banking and
money related administrations are only one of thenumerous
differentbusinesses that will encountertheeffect.Withamix
of encryption innovation and OTPs, biometric verification is
guage to make an exceedingly secure database shielding it
from holes and programmers endeavors. Money related
administrations in India are investigating the capability of
this amazing innovation to guarantee advanced security to
clients' record and capital.
4.10. WEARABLE:
With savvy innovation, the banking and budgetary
administrations innovation is meaningtomake wearable for
retail banking clients and give more control and simple
access to the information. Wearable have changed the
manner in which we perform day by day exercises. Along
these lines, this innovation is foreseen to be the future retail
banking pattern by giving significant financial
administrations only a tick on an easy to use interface on
their wearable gadget.
5. CONCLUSION:
These are a portion of the ongoing patterns in the banking
and monetary segment of India and all these new
advancements are anticipated to reshape the business of
business and cash. What's tocome willcarryuponanupsetof
sorts with authentic changes in conventional models. The
enormous move in the scene has few difficulties. In any case,
the clients are available to banking developments and the
legislature is demonstrating incredible help with plans like
"Jan Dhan Yojana," which goes for demonstrating a financial
balance to each native. Then, the challenge from the remote
and private segmentbanks have stressed the administration
controllers,nationalized banks and monetaryfoundationsto
receive newinnovation so as toremain applicableintherace.
REFERENCES:
[1] Aditi Mittal and Sumit Gupta “Emerging role of
information technology in banking sector’s
development of India” Acme International Journal of
Multidisciplinary, Volume – I, Issue – IV April – 2013
ISSN: 2320 – 236X
[2] Indian Banking 2010 Special issue 2004, vol. 26 No I,
IBA bulletin, IBA Mumbai.
[3] Reddy, Y.V. (1998) "Financial Sector Reforms: Review
and Prospects". RBI Bulletin, December.
[4] The Indian Banking Sector: Recent Developments,
Growth and Prospects, (2013)
[5] https://www.intelligenthq.com/finance/banking-
technology-trends-and-vision-for-2016-in-india/

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A Descriptive Study on Trends in Indian Banking Sector

  • 1. International Journal of Trend in Scientific Research and Development (IJTSRD) Volume 3 Issue 5, August 2019 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470 @ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 180 A Descriptive Study on Trends in Indian Banking Sector S. Lyrics Miruna Assistant Professor, St. Mary’s College (Autonomous), Tuticorin, Tamil Nadu, India How to cite this paper: S. Lyrics Miruna "A Descriptive Study on Trends in Indian Banking Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456- 6470, Volume-3 | Issue-5, August 2019, pp.180-182, https://doi.org/10.31142/ijtsrd25234 Copyright © 2019 by author(s) and International Journalof Trendin Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative CommonsAttribution License (CC BY 4.0) (http://creativecommons.org/licenses/by /4.0) ABSTRACT Banking sector assumes an essential job in the improvement of one nation's economy. The development of the banking segment relies on the administrations given by them to the clients in different viewpoints. The developing pattern of banking administrations is discovered huge after the new financial changes in India. Today, Indiahasagenuinely verymuchcreated financial framework with various classes of banks – open part banks, outside banks, private area banks – both old and new age, local country banks and co- employable manages an account with the Reserve Bank of India as the wellspring Head of the framework. These days the banking area goes aboutas a spine of Indian economy which reflects as a supporter during the time of blast and subsidence. From 1991 different patterns and improvements in the banking division are credited. It likewise mirrors the different changes were caused to improve their administrations to fulfill the clients. KEYWORDS: Banking sector, recent trends and developments etc 1. INTRODUCTION Banking business and monetary establishments are imperative areas of any economy. Improvement of these two areas of the economy can affect the development of the nation in an unimaginable manner. In the period of "Advanced India", the banking and money related administrations in Indiahave experienced an enormous development and the marvel proceeds. The change can be ascribed to different parts like new administrative strategies and client desires. Nonetheless, the one componentthat hasinfluencedbanking and money related administrations the most is innovative progression. The development of inventive money related innovation has reformed budgetary administrations in India just as the financial segment. It has brought about the presentation and headway of a few innovation slants that have added to the extreme change, development, and progression of these businesses. The union between the inventive advancements of the monetary part and banking administrations has changed the regular frameworks of taking care of cash, and this joint effortisrequiredtomakean enormous move with rising patterns in money related administrations. 2. OBJECTIVES: To know the recent trends in banking sector in India. To explore the process of Indian banking industry. 3. RESEARCH METHODOLOGY: Research Type: Descriptive Research Type of Data/Data Source used: Secondary Data The present study is based on secondary data. Basically, the required information has been derived from 1. Articles from Newspapers, Magazines, and Journals, and 2. Various related websites 4. RECENT TRENDS IN INDIAN BANKING SECTOR: 4.1. DIGITIZATION: With the quick development of computerized innovation, it wound up basic for banking and money related administrations in India to stay aware of the progressions and improve advanced answers for educated clients. Other than the budgetary organizations, protection, medicinal services, retail, exchange, and business are a portion of the real ventures that are encountering the colossal advanced move. To remain aggressive, it is important for the banking and money related industry to take the jump on the computerized fleeting trend. In India, everything started not sooner than the 1980s when the financial part presented the utilization ofdatainnovation to performfundamentalcapacitieslikesclientadministration, accounting, and inspecting. Before long, Core Banking Solutions were embraced to upgrade client experience. Be that as itmay, the change started duringthe1990sduringthe season of progression, when the Indian economy presented itself to the worldwide market. The financial part opened itself for private and global banks which are the prime explanation behind innovative changes in the financial division. Today, banks and monetary organizations have profited from multiple points of view by embracing more up to date advances. Themovefromordinarytoaccommodation banking is amazing. Present day drifts in banking framework make it simpler, more straightforward, paperless, signature less and branchless with different highlights like IMPS (Immediate PaymentService), RTGS (Real TimeGross Settlement),NEFT (National Electronic Funds Transfer), Online Banking, and Telebanking. Digitization has made the solace of "anyplace and whenever banking." Ithas broughtaboutthe diminished expense of differentfinancial systems, improved incomeage, IJTSRD25234
  • 2. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 181 and decreased human mistake. Alongside expanded consumer loyalty, it has empowered the clients making customized answers for their venture designs and improves the general financial experience. 4.2. UPGRADED MOBILE BANKING: Versatile banking is a standout amongst the most predominant current patterns in banking frameworks. According to the definition, it is the utilization of a cell phone to perform different financial systems like financial records balance, support move, and bill installments, without the need of visiting thebranch. This pattern has assumedcontrol over the conventional financial frameworks. In the coming years, versatile banking is relied upon to turn out to be considerably progressivelyeffectiveandeasytostayawareof the client requests. Portable financial future patterns allude to the procurement of IoT and Voice-Enabled Payment Services to turn into the truth of tomorrow. These voice- empowered administrations can be found in savvy TVs, brilliant vehicles, shrewd homes, and keen everything. Top industry pioneers are teaming up to receive IoT-associated systems to make portable financial advancements that require clients' voice to work. 4.3. UPI (UNIFIED PAYMENTS INTERFACE): UPI or Unified Payments Interfacehaschangedthemannerin which installments are made. It is a constant installment framework thatempowersmomentbetweenbankexchanges with the utilization of a versatile stage. In India, this installmentframework is viewed as the eventualfateofretail banking. Itis one of the quickest and most secure installment doors that is created by National Payments Corporation of India and directed by the Reserve Bank of India. The year 2016 saw the dispatch of this progressive exchanges framework. Thisframeworkmakessupportsmoveaccessible 24 hours, 365 days not at all like other web banking frameworks. There areroughly39 applications andinexcess of 50 banks supporting the exchange framework. In thepost- demonetization India,thisframeworkassumedanoteworthy job. Later on, with the assistance of UPI, banking is relied upon to turn out to be increasingly "open." 4.4. BLOCK CHAIN: Block chain is the tenderfoot and the most recent trendy expression. The innovation that chips away at the standards of software engineering, information structures and cryptography and is the center part of digital currency issaid to be the fate of banking and monetary administrations universally. Block chain utilizes innovation to make squares to process, check and record exchanges, withoutthecapacity to alter it. NITI Aayog is making India Chain, India's biggestblock chain organize, which is relied upon to change a few enterprises, diminish the odds of misrepresentation, upgrade straightforwardness, accelerate the exchange procedure, lower human mediation andmakeanunhackabledatabase.A few parts of banking and money related administrations like installments, leeway and repayment frameworks, stock trades and offer markets, exchange fund, and loaning are anticipated tobeaffected. With its strenuousstructure,block chain innovation is a power to be figured with. 4.5. ARTIFICIAL INTELLIGENCE ROBOTS: A few private and nationalized banks in India have begun to receive chatbots or artificial knowledge robots for help with client bolster administrations. Until further notice, the utilization of this innovation is at a beginning stage and advancement of these chatbots isn't excessively far away. Utilization of chatbots is among the many developing patterns in the Indian financial division that is relied upon to develop. More chatbots with the larger amount of knowledge are guage to be embraced by the banks and budgetary foundations for improved client cooperation customized arrangements. Theinnovation will lightentheoddsofhuman blunder and make precise answers for the clients. Additionally, itcan perceive fakeconduct,gatherreviewsand input and aid monetary choices. 4.6. THE RISE OF FINTECH COMPANIES: Beforehand, banks considered Fintech organizations a disturbing power. Notwithstanding, with the changing patterns in the budgetary administrations segment in India, fintech organizations have turned into a significant piece of the segment. The business has developed as a noteworthy piece of the environment. With the utilization of money related innovation, these organizationsexpecttooutperform the customary techniques for fund. In the previous couple of decades, enormous venture has been made in these organizations and it has developed intoa multi-billion-dollar industry all inclusive. Fintech organizations and fintech applicationshavechanged the manner in which monetaryarrangementsaregiventothe clients. Other than simple access to monetary administrations,fintech organizationshavepromptedahuge improvement in administrations, client experience, and discounted the cost paid. In India, the dynamic change has been brought upon by a few significant components like fintech new companies, set up money related foundations, activities like "Start-Up India" by Government of India, hatcheries, financial specialists, and quickening agents. As indicated bya report by National AssociationofSoftwareand Services Companies (NASSCOM), the fintechadministrations market is relied upon to develop by 1.7 occasions into a $8 billion market by 2020. 4.7. DIGITAL-ONLY BANKS: It is an ongoing pattern in the Indian money related framework and can't be disregarded.Withthewholebanking and money related administrations industry hopping to advanced channels, computerized just banks have risen to makepaperless and branchlessfinancial frameworks.Thisis another type of bankingorganizationsthataresurpassingthe conventional models quickly. These banks give banking offices just through different IT stages that can be gotten to on portable, PCs, and tablets. It gives a large portion of the essential administrations in the most improved way and offers access to ongoing information. The developing prominence of these banks is said to be a genuine danger to customary banks. ICICI Pockets is India's first advanced just bank. These banks are appealing to the clients in light of their financially savvy working models. In the meantime, however essentially, they give fast financial administrations at exceptionally low exchange charges. In the present fast track life, these banks suit the client needs since they mitigate the need of visiting the bank and remaining in a line.
  • 3. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD25234 | Volume – 3 | Issue – 5 | July - August 2019 Page 182 4.8. CLOUD BANKING: Cloud innovation has surprised the world. It appears the innovation will before long discover its way in the banking and money related administrations area in India.Distributed computing will improve and sort out banking and money related exercises. Utilization of cloud-based innovation means improved adaptability and versatility, expanded productivity, simpler combination of more up to date advancements and applications,quickeradministrationsand arrangements, and improved informationsecurity.Likewise, the banks won't need to put resources into costly equipment and programming as refreshing the data is simpler on cloud- based models. 4.9. BIOMETRICS: Basically for security reasons, a Biometric Authentication framework is changing the national character strategies and the effect is relied upon to be across the board. Banking and money related administrations are only one of thenumerous differentbusinesses that will encountertheeffect.Withamix of encryption innovation and OTPs, biometric verification is guage to make an exceedingly secure database shielding it from holes and programmers endeavors. Money related administrations in India are investigating the capability of this amazing innovation to guarantee advanced security to clients' record and capital. 4.10. WEARABLE: With savvy innovation, the banking and budgetary administrations innovation is meaningtomake wearable for retail banking clients and give more control and simple access to the information. Wearable have changed the manner in which we perform day by day exercises. Along these lines, this innovation is foreseen to be the future retail banking pattern by giving significant financial administrations only a tick on an easy to use interface on their wearable gadget. 5. CONCLUSION: These are a portion of the ongoing patterns in the banking and monetary segment of India and all these new advancements are anticipated to reshape the business of business and cash. What's tocome willcarryuponanupsetof sorts with authentic changes in conventional models. The enormous move in the scene has few difficulties. In any case, the clients are available to banking developments and the legislature is demonstrating incredible help with plans like "Jan Dhan Yojana," which goes for demonstrating a financial balance to each native. Then, the challenge from the remote and private segmentbanks have stressed the administration controllers,nationalized banks and monetaryfoundationsto receive newinnovation so as toremain applicableintherace. REFERENCES: [1] Aditi Mittal and Sumit Gupta “Emerging role of information technology in banking sector’s development of India” Acme International Journal of Multidisciplinary, Volume – I, Issue – IV April – 2013 ISSN: 2320 – 236X [2] Indian Banking 2010 Special issue 2004, vol. 26 No I, IBA bulletin, IBA Mumbai. [3] Reddy, Y.V. (1998) "Financial Sector Reforms: Review and Prospects". RBI Bulletin, December. [4] The Indian Banking Sector: Recent Developments, Growth and Prospects, (2013) [5] https://www.intelligenthq.com/finance/banking- technology-trends-and-vision-for-2016-in-india/