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How to
uncover
benefits that
really matter
to customers
This is #1 of a FREE
copywriting course.
3 tips that will improve
the way you write
Sign up here
Lesson1: Benefits VS Features
How to uncover the benefits that
really matter to your customers
BENEFITS VS FEATURES
Features
A fact that describes what it has or does
Advantages
What I can do with it or why it’s needed
Benefits
What I gain or how my life gets better
Don’t tell customers
what a widget does.
Tell them how it will
improve their life!
So
what?
MOTIVATION
People don’t buy products.
They buy solutions to
problems or to satisfy a
motive.
Why people buy – Bob Bly
 To be liked
 To be appreciated
 To be right
 To feel important
 To make money
 To save money
 To save time
 To make work easier
 To be secure
 To be attractive
 To be sexy
 To be comfortable
 To be distinctive
 To be happy
 To have fun
 To gain knowledge
 To be healthy
 To gratify curiosity
 For convenience
 Out of fear
 Out of greed
 Out of guilt
So
what?
So what?
Makes working safer.
So
what?
So
what?
Gives you more
time for FUN
The more meaningful the
benefits the stronger the
sell
Keep going until you get
benefits that
matter
So
what?
So
what?
More sales!
Sell with benefits.
Support with features.
Want to learn more
professional
copywriting tips?
Find out about my next
Copywriting Master Class
/copywritematters
@copywritemattrs
Copywrite Matters
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blog for a new copywriting mystery
solved every week …
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If you want to learn how to write copy with
personality and action – head to
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You’ll find copywriting courses, content and more.
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Copywrite Matters

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Word Smart copywriting tutorial - Extracting benefits from your features