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International Journal of Advanced JOURNAL OF ADVANCED RESEARCH (Print),
         INTERNATIONAL Research in Management (IJARM), ISSN 0976 – 6324
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)
                             IN MANAGEMENT (IJARM)
ISSN 0976 - 6324 (Print)
ISSN 0976 - 6332 (Online)
Volume 3, Issue 2, July-December (2012), pp. 11-20
                                                                       IJARM
© IAEME: www.iaeme.com/ijarm.html                                    ©IAEME
Journal Impact Factor (2012): 2.8021 (Calculated by GISI)
www.jifactor.com




   HEALTHCARE MANAGEMENT STATUS OF INDIAN STATES - AN
   INTERSTATE COMPARISON OF THE PUBLIC SECTOR USING A
                   MCDM APPROACH

                                  Ayan Chattopadhyay
             Senior Manager – Regional Trade Marketing (E), Videocon Mobiles
   Research Scholar, NSOU & Visiting Faculty, IISWBM (Affiliated to Calcutta University)

                              Arpita Banerjee Chattopadhyay
              Lecturer, Budge Budge College (Affiliated to Calcutta University)


ABSTRACT
Healthcare in any state or country is of prime concern. It becomes extremely crucial
when the population base is huge. In India, healthcare is a very critical issue since almost
seventy percent of the huge population base lives in rural areas where education and
awareness, per capita income and supply side factors of healthcare management like
available professionals in medicine, dentistry, nursing, pharmacy is still behind the global
standards; in fact it is scarce in many parts of the country. To address and minimize the
gap between the demand & supply side factors affecting quality healthcare facilities, both
central & state governments have adopted several measures. Private players in healthcare
industry have not reached to the remote areas and public healthcare services still remain
the mainstream healthcare providers. The researchers in the present work have made an
attempt to find out the progress made by Indian states with respect to public sector
healthcare management status. The paper ranks the Indian states amidst multiple
parameters i.e. in a multi criteria decision making environment (MCDM) using
Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) as the academic
framework. The paper concludes that States of South India are ahead of the rest of the
country in terms of public healthcare management in India.




                                             11
International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

KEY WORDS
Healthcare, MCDM (Multi Criteria Decision Making), TOPSIS (Technique for Order
Preference by Similarity to Ideal Solution), Shannon’s Weight

INTRODUCTION
Health care refers to the treatment and prevention of illness which is delivered by
professionals in medicine, dentistry, nursing, pharmacy and allied health. The health care
industry incorporates several sectors that are dedicated to providing services and products
with the objective of improving the health of individuals. This industry consists of
players from public sector (Government) as well as private sector. The delivery of
modern health care depends on an expanding group of trained professionals coming
together as an interdisciplinary team in both the sectors. The rate of growth of the health
care industry in India is moving ahead neck to neck with the software industry of the
country and the health care industry in India is reckoned to be the engine of the economy
in the years to come. Indian population mostly resides in the rural areas (~70%) and it the
public healthcare system that primarily offers healthcare need solutions in those areas.
India in case of health care facilities still lakes the adequate supply, especially in the rural
areas. In fact there is huge gap between demand and supply at all the levels of society.
Still there are many urban areas where one can hardly find any multi specialty hospital.
Researches indicate that there are many constraints in healthcare system in India of which
the absence of health insurance for the unorganized sector and the adverse resource
allocation for the rural sector stand out significantly in case of public healthcare system.
Various state governments and the centre have adopted comprehensive agenda of health
sector reforms and health care management systems to improve the services and also
narrow the demand supply gap. The present study aims to evaluate the healthcare
management status in Indian states.

REVIEW OF LITERATURE
Amlan Majumder (2005) in his work on “Economics of Health Care: A Study of
Health Services in Cooch Behar and Jalpaiguri Districts” draws attention to the
economic side of the health care services. The study applies econometric tools to
investigate facts empirically in the rural and urban areas of Cooch Behar and Jalpaiguri
districts of North Bengal. Demographic factors like age, and family size has been found
to be important determinants of utilisation of care from modern source. Negative
relationship between education and utilisation of a care has been found out. Demand for
public health facilities is also very high among rural mass. So, privatization or plan of
leasing out the primary health care system to private operators is not justified. Utilisation
of health facilities by rural people is associated with low reported quality of care. In his
another work on “Demand for Healthcare in India”, Amlan Majumder (2006)
highlights the need for different types of health care which is changing very rapidly
among Indian population in the phase of transition. The present study tries to investigate
in Indian context whether the demand for public health facilities has decreased among all


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International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

sections of population for the easy availability of private sources of care or whether
public health care is perceived inferior to the private ones. The research highlights that
public health care, in Indian context, is an inferior commodity. Moreover, acceptability of
it is concentrated among some religious or some ethnic minorities who generally occupy
lower stratum in the local hierarchy. Among the factors in the supply side, availability of
drugs played positively towards utilisation of public health facilities.

J.K. Satia and Ramesh Bhat (1999) in their paper “Progress and challenges of health
sector: A balance sheet” highlights that considerable progress has been made in
improving the health status of the population over the last half-century in India. Despite
this impressive progress, many challenges remain. The life expectancy is still 4 years
below world average. So is under five mortality (12 per 1000 per year) higher than global
average. New disease patterns and non-communicable diseases are also emerging as
major challenges. The paper makes an attempt to explain the tardy progress in the health
sector. The programme management by public sector, allocation of public resources to
health sector, centre-state roles and financing of programmes, private sector role,
contribution and role of NGOs, public-private partnerships in health have been analysed.
The paper suggests that key challenge in the next century is the leadership challenge and
reforms in the health sector require several measures. Firstly, it requires policy and
programme emphasis that ensures access to quality primary health care for all. Secondly,
there is a need for inclusive political dialogue and decision making which will involve
community groups representing voices of the poor, local private sector and the
government in operationalizing the new vision of health sector. Thirdly, the social capital
in the sector needs to be built up which will promote trust, cooperation and other norms
that enable health markets to function effectively.

Dileep Mavalankar (1998) in his paper on “Need and Challenges of Management
Education in Primary Health Care System in India” points out that Primary Health
Care (PHC) system in India is very large and consumes large amount of resources. The
paper argues that given the lack of training of doctors in management it is imperative that
the doctors who are put in charge of the PHC system receive reasonable skills and
training in management so that the resources spent on the PHC system can be utilized
well. It is also observed that most management training is very divorced from the day-to-
day realities of the working of the PHC system and the kind of challenges they face. The
paper also argues that there is a need for developing a separate health management cadre
in India who will be trained in public health and health management to take up leadership
role in PHC system in future. Finally the paper argues that substantial efforts will be
needed in preparing doctors for the management posts in the PHC system.

Research studies conducted on Indian healthcare system and its management reveals that
most of the works have been conducted on specific healthcare issues and problems, many
of them restricting to select geographical areas. Though public healthcare and its


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International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

management in Indian States have drawn attention but relative progress made by them
has not been found in the substantial number of literatures that were reviewed. The same
has thus been identified as the gap in the present research study.

OBJECTIVE
To rank and compare the relative position of Indian States basis their healthcare
management status using TOPSIS, a Multi Criteria Decision Making approach.

METHODOLOGY
Evaluating the relative position of Indian states basis their healthcare management status
involves finding out the state ranks against a set of chosen parameters. State ranks can be
evaluated using additive rule that involves ranking each state against individual
parameters considered and then adding them to arrive at the total rank score. The lower
the value of the total rank score, higher is the overall ranking for that state. This method
has a major limitation in considering equal weightage of all parameters since in reality all
parameters cannot have equal importance. This limitation is overcome by incorporating
relative weight of the parameters in the overall rank determination when studied amidst
in a multi criteria decision making environment (MCDM). Within the MCDM approach,
data of input parameters are first classified as positive or negative. A parameter is
considered as positive if increase in its value enhances or improves the healthcare status,
otherwise negative. The absolute values of the parameters are then subjected to statistical
normalization to annul the effect of disparate units followed by weight determination
using Shannon’s method before finally applying the MCDM approach for rank
determination. Within this study, 30 input parameters (indicator variables) have been
chosen in the present study which according to the researcher is the most important ones
that influence the healthcare management status. The 30 indicator variables chosen are
shown in Exhibit 1.
      Sl # INDICATOR VARIABLES                             Sl # INDICATOR VARIABLES
        1   Fertility Rate                                  16   Primary Health Centres (per 1 lac population)
        2   Vaccination Coverage (%)                        17   Hospital Beds (per 1 lac population)
        3   HIV awareness (males%)                          18   Rev. Exp. On Health (In Mn per 1 lac pop.)
        4   HIV awareness (females%)                        19   Cap. Exp. On Health (In Mn per 1 lac pop.)
        5   Low BMI Males (%)                               20   Health Exp. As a % of Tot. Exp.
        6   Low BMI Females (%)                             21   Rev. Exp. On Family Welfare (In Mn per 1 lac pop.)
        7   Life Expectancy at Birth                        22   Exp. On Medical Services (In Mn per 1 lac pop.)
        8   Birth Rate (per 1000 population)                23   Exp. On Public Health (In Mn per 1 lac pop.)
        9   Infant Mortality Rate (per 1000 live births)    24   Rev. Exp. On Med. Edu, Training & Research (In Mn per 1 lac pop.)
       10   Institutional Births                            25   Severe Anemia amongst pregnant women (%)
       11   Birth Attended by trained Practiciners          26   Severe Anemia amongst adolescent girls (%)
       12   Doctors (per 1 lac population)                  27   % of Children as under nourished by weight (0-71 mths)
       13   Nurses (per 1 lac population)                   28   % of Children having iron deficiency - anemic (0-71 mths)
       14   Hospitals (per 1 lac population)                29   Female per 1000 Male
       15   Dispenseries (per 1 lac population)             30   Maternal Mortality Ratio

                                       Exhibit 1. List of Indicator Variables




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International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

THE MCDM APPROACH
In a MCDM environment, there are a number of alternatives to be assessed on the basis
of their preference order. Many MCDM techniques available among which the technique
for order preference by similarity to ideal solution (TOPSIS) proposed by Yoon (1980),
Hwang and Yoon (1981) is a very effective one. The basic principle in this method is that
the best alternative should have the shortest distance from the ideal alternative.
The MCDM environment: Suppose there are all together K alternatives to be assessed
and the best alternative is to be selected. Let the alternatives be denoted by S1, ………SK.
there are also N criteria identified to assess the alternatives, which are denoted by C1,
….CN. The k-th alternative’s value on the n-th criteria is obtained as xkn, and the same is
written as: Sk = (xk1, ……., xkN), 1,……,K, and Cn = (x1n, ……, xkn), n = 1, ……,N.
The ideal solution: It is feasible to compare each alternative with an “ideal alternative”
to solve the assessment or decision making problem. TOPSIS adopts an intuitive
approach to the construction of the best and worst alternative and calls them the ideal and
the negative-ideal alternatives or solutions. The ideal alternative S+, is formed by taking
all the best values attained on each criterion by some alternatives, and can be denoted by:
   S+ = (x+1, ….., x+N) = [min {xk1}, …., min {xkM}, max {xkm + 1},……., max {xkN}].
and the negative-ideal alternative S-, comprises of all the worst criterion values attained
by some alternatives, and is denoted by
    S- = (x-1, ….., x-N) = [max {xk1}, …., max {xkM}, min {xkm + 1},……., min {xkN}].
The TOPSIS Procedure: With the above notation and explanation, the TOPSIS
procedure for assessing the ranking can be described as follows:
   1. Firstly we normalize the n-th criterion vector Cn into TCn:
          TCn = C n / || C n ||= ( x1n / || C n ||,....., xkn / || C n ||) ≡ (t1n ,......,t kn ), n = 1,...., N ,

                     K
where ||Cn|| =      ∑ (x
                    k =1
                           kn   ) 2 is the Euclidean length or norm of Cn, so the new criterion

vectors have the same unit length and are thus unit free and directly comparable. Under
the new criterion values, the k-th alternative, Sk, and the ideal and negative ideal
solutions S+ and S- , are transformed to TSk, TS+ and TS-, respectively:
                TSk = (tk1,…..,tkN) = (xk1/||C1,…., xkN/||C1||), k=1,….,K,
                      TS+= (t+1,….., t+N) = (x+1/||C1||,…..,x+N /||CN||,
                     TS- = (t -1,….., t - N) = (x -1/||C1||,…..,x – N /||CN||,
   2. Next the distances of Sk and x+ as the weighted Euclidean distance of TSk from
      TS+ are defined:




                                                           15
International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

                                                    N                                     N
d ( S k , S + ) =|| w • (TS k − TS + ) ||=       ∑[Wn (t kn − t +1 ]2 =
                                                 n =1
                                                                                      ∑[W ( x
                                                                                      n =1
                                                                                                  n      kn   − x+ n / || C n || 2

                                                            N
=     ∑ [W   n   ( x kn − min {x jn }) || C n ||] 2 +
                               j
                                                          ∑
                                                         n = M +1
                                                                    [Wn ( x kn − max{x jn }) / || C n ||] 2
                                                                                          j
                                                                                                                             k = 1,…..,K,

where “ • ” is vector product operator and w is an N-dimensional weight vector whose
elements represent the relative importance of the N criteria. Similarly, the distance of Sk
from S- is defined as the weighted Euclidean distance of TSk from TS- and the same is
                                                                               N                                      N
represented as: d ( S k , S − ) =|| w • (TS k − TS − ) ||=                     ∑ [W (t
                                                                               n =1
                                                                                              n   kn   − t −n ]   2
                                                                                                                      ∑ [W
                                                                                                                      n =1
                                                                                                                             n   ( x kn − x − n / || C n ||) 2

      M                                                   N
=     ∑[Wn ( xkn − max{x jn }) || Cn ||] 2 +
      n =1
                           j
                                                         ∑
                                                        n = M +1
                                                                   [Wn ( x kn − min{x jn } / || C n ||] 2 k = 1,……,K,
                                                                                      j

      3. Finally the K alternatives are ranked according to the preference order by their
         relative closeness to the ideal alternative S+ which for the k-th alternative is
         defined as: r(Sk, S+) = d(Sk, S+)/[d(Sk, S+) + d(Sk, S-)], k = 1,…..,K
 The assessment criterion of TOPSIS is that the smaller the value of r(Sk, S+) which
         ranges between 0 and 1, the more preferred is the alternative Sk.
Choice of weights: A reasonably good approach to obtain internal importance weights is
to use the entropy concept. It is a criterion for the amount of information (or uncertainty)
represented by a discrete probability distribution, p1, …..pk and this measure of
                                                                                                                                              k
information was given by Shannon and Weaver (1947) as E ( p1 ,...., p k ) = −φk ∑ pk1n( pk )
                                                                                                                                            k =1

where φ k=1/1n(K) is a positive constant which guarantees that 0 ≤ E(p1,……,pk) ≤ 1. it
is noted that the larger the E(p1,……,pk) value, the smaller the variations among the pk’s
and that 0 entropy means maximum information and 1 minimum information. For the n-
th criterion vector Cn in an MCDM environment, let Xn = x1n + …+ xKn be the total value
of the criterion. If we view the normalized values pkn = xkn / Xn for k = 1, ….,K as the
“probability distribution” of Cn on the K alternatives, the entropy of Cn may be defined
                                    K                               K
as:       E(Cn) = - ø k            ∑ p k 1n( p k ) = φk ∑ ( xkn / X n )1b( xkn / X n ), n = 1,......N , and define the
                                   k =1                            k =1
                                             N
weights as wn = (1 − E (C n )) / ∑ (1 − E (C j )), n = 1,...., N .
                                             j =1


FINDINGS & ANALYSIS
The values of 30 indicator variables have been initially plotted for each state as shown
below. To annul the effect of the varying units of indicator variables, Statistical
Normalization was done followed by weight determination using Shannon’s Method. The
distance from Normalized Ideal and Negative Ideal is calculated before finally
calculating the rank of Indian states.

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International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

                                                                                                                          Infant
                                                             HIV                          Low BMI     Life    Birth Rate Mortality
                                              Vaccination           HIV awareness Low BMI                                          Institutional
                          Fertility Rate                  awareness                       Females Expectancy (per 1000 Rate (per
                                             Coverage (%)            (females%) Males (%)                                             Births
                                                           (males%)                         (%)     at Birth population) 1000 live
                                                                                                                          births)
                               C1                  C2             C3              C4             C5       C6        C7             C8            C9          C10
                            Negative           Positive       Positive        Positive      Negative Negative     Positive      Negative      Negative     Positive
     ANDHRA PRADESH            1.8                 74             93              74          24.8       30.8       64.4          21.7           66          43
     ARUNACHAL PRADESH          3                  28             75              66          13.6       15.5        67           23.1           44          26
     ASSAM                     2.4                 32             75              53          33.4       36.5       58.9          27.9           76          21
     BIHAR                      4                  33             70              35          28.7        43        61.6          32.8           67         15.8
     CHATTISH GARH             2.6                 47             67              41          31.8        41         58           29.2           32          16
     DELHI                     2.6                 69             80              57          28.1        33        63.5          20.3           32          49
     GOA                       1.5                 79             92              83         116.8       20.5        64           11.7           44          93
     GUJRAT                    2.4                 56             80              49          28.2       32.3       64.1          26.8           64         36.3
     HARYANA                   2.7                 65             87              60          26.8       27.8       66.2          26.9           67         24.8
     HIMACHAL PRADESH          1.9                 67             92              79          19.8       24.3        67           22.1           60         24.3
     JAMMU & K                 2.4                 67             88              61          19.9       21.3        64           19.6           50          54
     JHARKHAND                 3.3                 35             53              29          33.4       42.6        64           28.8           66          19
     KARNATAKA                 2.1                 55             85              66          25.5       31.4       65.3          19.4           57          49
     KERALA                    1.9                 75             99              95          11.9       12.5        74           17.9           14         97.1
     MADHYA PRADESH            3.1                 54             68              45          36.3       40.1        58           31.2           88         16.4
     MAHARASTRA                2.1                 59             87              82          24.9       32.6       67.2          20.9           48         48.6
     MANIPUR                   2.8                 59             99              99          12.2       13.9        66           18.3           23          43
     MEGHALAYA                 3.8                 33             63              57            8        13.7        63           28.5           58          30
     MIZORAM                   2.9                 72             96              94            6        15.3        71           19.2           23          65
     NAGALAND                  3.7                 21             91              81          10.8       15.9       63.5          12.2           16          12
     ORISSA                    2.4                 52             73              62          32.1       40.5       59.6          24.3           96         14.1
     PUNJAB                     2                  60             92              70           12        13.5       69.4          21.5           52         12.8
     RAJASTAN                  3.2                 27             52              37          33.8       33.6        62           31.2           79         8.1
     SIKKIM                     2                  70             89              75          7.2        9.6         59           21.8           49          49
     TAMIL NADU                1.8                 81             98              94          18.5       23.5       66.2          19.2           51         64.7
     TRIPURA                   2.2                 50             89              73          38.3       35.1        65           16.5           41          49
     UTTAR PRADESH             3.8                 23             74              40          32.7       34.1        61           32.8           83           8
     UTTARANCHAL               2.6                 60             90              79          21.8       25.7        60           24.6           83          36
     WEST BENGAL               2.3                 64             74              50          31.6       37.7       64.9          20.6           51         35.8

                                             Exhibit 2. Indicator Variables
                                                                                                        Primary
                             Birth                                                                                 Hospital      Rev. Exp.     Cap. Exp. Health
                                      Doctors (per Nurses (per Hospitals Dispenseries                   Health
                         Attended by                                                                              Beds (per 1   On Health     On Health Exp. As a
                                         1 lac        1 lac    (per 1 lac  (per 1 lac                   Centres
                           trained                                                                                   lac        (In Mn per    (In Mn per % of Tot.
                                      population) population) population) population)                  (per 1 lac
                         Practiciners                                                                             population)   1 lac pop.)   1 lac pop.)  Exp.
                                                                                                      population)
                             C11             C12            C13            C14             C15            C16         C17           C18           C19         C20
                           Positive        Positive       Positive       Positive        Positive      Positive    Positive       Positive      Positive   Positive
     ANDHRA PRADESH          27.7           73.29         133.42           5.45            0.23         2.52        121.31         19.37          0.70       3.53
     ARUNACHAL PRADESH       28.9           45.6           62.4           23.86              1          7.51        225.52         48.52          3.65       4.45
     ASSAM                   16.2           53.72          33.29           1.01            1.22         2.64        47.66          20.95          0.93       3.06
     BIHAR                   19.8           38.65          10.65           0.4             0.51         2.97        35.16           6.75          0.08       3.24
     CHATTISH GARH            29            31.2           61.4            0.16            0.16         3.57         69.3          12.84          1.96       3.74
     DELHI                    18           152.31         166.72           4.04            2.08         0.85        89.63          58.95          1.73       2.78
     GOA                     5.8           127.85         166.08           8.1             2.32         3.49        69.77          75.89          3.18       3.27
     GUJRAT                  38.4           63.67         137.59           4.99           14.32         3.17        143.49         14.82          0.31       3.05
     HARYANA                  68            5.03           63.41           0.37            0.61         2.68        32.23          15.46          0.59       2.59
     HIMACHAL PRADESH        26.6           62.22          96.81           1.33            2.83         5.54        104.9          42.71          8.38       5.08
     JAMMU & K                28            29.6           49.3            0.42            3.97          4.4        20.56          35.79          4.03       4.78
     JHARKHAND                31            36.9           61.6            0.42            0.54         2.89         36.2          10.83          1.33       3.65
     KARNATAKA               26.2          109.29         146.36           0.55            1.51         4.83        75.01          17.42          0.70       3.49
     KERALA                  1.8            91.87         185.65          13.92            0.17         4.03        308.17         23.57          0.90       4.71
     MADHYA PRADESH          22.3           29.75         142.95           0.16            0.17         3.73        63.76          12.77          0.54       3.39
     MAHARASTRA              20.6           79.97          106.3           3.56            6.04         3.19        107.1          16.60          0.47       3.51
     MANIPUR                  19            59.4           88.9            0.78            1.73         3.67        71.38          31.96          2.81       3.72
     MEGHALAYA               18.9           61.2           87.7            0.3             0.78         4.55         53.6          31.02          4.65       5.23
     MIZORAM                 12.5           55.55         164.91           1.24            1.5          13.01       116.1          53.19          0.16       3.96
     NAGALAND                19.8           58.4           89.5            0.85            1.76         2.62        55.48          36.28         23.12       4.68
     ORISSA                  24.1           38.27         105.26           0.74            3.42         4.35        33.32          15.40          1.53       3.90
     PUNJAB                  86.1          129.66         152.45           0.9             5.96         3.02        83.26          27.94          0.94       3.10
     RAJASTAN                26.4           34.87          44.79           0.2             0.47         3.86        31.05          16.38          0.35       3.94
     SIKKIM                  13.5           56.3           67.8            0.37           30.11         4.97        147.92         89.91          3.42       2.56
     TAMIL NADU              21.6          102.26         166.95           0.65            0.82         4.09        78.61          19.16          1.26       4.20
     TRIPURA                 12.3           11.52          15.5            0.84           19.54          2.2         55.4          26.31          6.51       3.79
     UTTAR PRADESH           42.3           0.11           0.04            0.05            0.13         0.01         3.92          11.06          0.89       4.49
     UTTARANCHAL             41.6           59.89          78.4            0.04            0.12         0.01         3.74          25.11          6.52       4.34
     WEST BENGAL             13.9           61.75          53.94           0.51            0.26          2.2        68.68           2.92          1.04       0.93

                                             Exhibit 3. Indicator Variables




                                                                             17
International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

                                       Rev. Exp.    Exp. On       Exp. On    Rev. Exp.  Severe   Severe       % of      % of Children
                                       On Family    Medical        Public    On Med.   Anemia   Anemia Children as having iron         Female Maternal
                                      Welfare (In Services (In   Health (In     Edu,   amongst amongst       under       deficiency - per 1000 Mortality
                                      Mn per 1 lac Mn per 1      Mn per 1 Training & pregnant adolescent nourished anemic (0-71         Male    Ratio
                                         pop.)     lac pop.)     lac pop.) Research    women    girls (%) by weight (0-    mths)
                                           C21         C22          C23     (In Mn per
                                                                                 C24      (%)
                                                                                          C25      C26     71 C27
                                                                                                              mths)          C28         C29     C30
                                        Positive     Positive     Positive    Positive Negative Negative   Negative       Negative    Positive Negative
        ANDHRA PRADESH                    3.22        7.94           1.74      0.69          2.1         23.6         42.3           38.7          978    154
        ARUNACHAL PRADESH                 1.56        28.07          5.07      0.84          7.8         40.3         32.2           42.9          901    480
        ASSAM                             2.24         5.15          1.08      0.58          0.4          0.2         12.6           23.6          932    312
        BIHAR                             0.85         1.93          0.54      0.53          2.2         27.6         54.6           46.6          921    371
        CHATTISH GARH                     0.45         3.94          0.51      2.13          5.1         48.3         47.4           55.5          990    379
        DELHI                             11.30       18.23          8.23      6.72          1.3         28.7         35.3            48           821    101
        GOA                               2.13        36.71          3.23      4.29           0          10.8          30            24.9          960     62
        GUJRAT                            2.20         7.05          1.92      0.83          5.1          39           46            51.7          921    160
        HARYANA                           1.34         8.25          1.97      2.32          3.3         40.2         35.6           54.1          861    186
        HIMACHAL PRADESH                  4.68        28.93          4.22      7.31           4           31          36.4           47.7          970    196
        JAMMU & K                         1.51        17.96          3.68      2.04          2.6         10.1         20.3           27.9          900    196
        JHARKHAND                         2.39         6.66          0.72      0.09          1.3         24.2         52.2           40.9          941    371
        KARNATAKA                         2.24         8.83          0.66      1.61          0.9         14.8         44.8            34           964    213
        KERALA                            2.76        13.30          1.51      2.24           0           2.2         35.8           10.2         1,058    95
        MADHYA PRADESH                    1.51         8.27          1.97      0.73          3.4         33.2         55.4           50.2          920    335
        MAHARASTRA                        1.58         5.42          4.28      1.12          1.8         29.4         47.7           50.2          922    130
        MANIPUR                           2.80        10.44          4.49      1.38          1.2          9.4         34.9           34.9          978    401
        MEGHALAYA                         2.50        14.07          2.60      0.56          1.5          0.7         15.2           24.1          975    404
        MIZORAM                           4.54        20.26          4.18      1.15          1.1          21          21.4           30.5          938    398
        NAGALAND                          4.27        27.96          1.78      0.13           4          21.4          9.7           39.4          909    396
        ORISSA                            1.81        6.29           1.42      0.71          3.8         27.2         42.8           40.9          972    303
        PUNJAB                            1.62        15.67          1.54      2.11          2.9         33.9          40            50.2          874    192
        RAJASTAN                          2.12         9.14          1.04      0.98          3.3         21.9         58.1           39.7          922    388
        SIKKIM                            7.78        60.30          4.16      0.14          0.8         19.3         30.2           42.7          875    212
        TAMIL NADU                        2.62        11.10          2.42      1.29          1.9         17.7         38.3           30.6          986    111
        TRIPURA                           5.01        11.08          1.71      0.47           1           8.5         29.7           17.8          950    407
        UTTAR PRADESH                     3.32         0.35          0.89      0.39          3.4         28.8         55.3           47.1          898    440
        UTTARANCHAL                       26.40        1.32          1.04      1.06          3.2         28.6         52.6           36.6          964    517
        WEST BENGAL                       2.03         9.43          1.51      0.89          3.7          18          44.9           30.7          934    141

                                                       Exhibit 4. Indicator Variables

The relative weights of all the chosen indicator variables has been calculated using
Shannon’s Weight determination method and the same is shown in Exhibit 5. No. of
Hospitals, No. of Dispensaries, Capital Expenditure on Health, Revenue Expenditure on
Medical Training, Revenue Expenditure on Family Welfare, Expenditure on Medical
Services, No. of Primary Health Centres, Low BMI of male & females, Anemia amongst
pregnant women have been found to be the 10 most important indicator variables
affecting the healthcare management status of public sector in Indian states.
                                                      Shannon's                                                                                           Shannon's
Sl # INDICATOR VARIABLES                                                    Sl #      INDICATOR VARIABLES
                                                      Weight (%)                                                                                          Weight (%)
  1   Fertility Rate                                          0.41            16      Primary Health Centres (per 1 lac population)                             4.52
  2   Vaccination Coverage (%)                                0.76            17      Hospital Beds (per 1 lac population)                                      3.45
  3   HIV awareness (males%)                                  0.17            18      Rev. Exp. On Health (In Mn per 1 lac pop.)                                2.92
  4   HIV awareness (females%)                                0.59            19      Cap. Exp. On Health (In Mn per 1 lac pop.)                                9.10
  5   Low BMI Males (%)                                       4.50            20      Health Exp. As a % of Tot. Exp.                                           0.42
  6   Low BMI Females (%)                                     3.94            21      Rev. Exp. On Family Welfare (In Mn per 1 lac pop.)                        5.56
  7   Life Expectancy at Birth                                0.02            22      Exp. On Medical Services (In Mn per 1 lac pop.)                           4.30
  8   Birth Rate (per 1000 population)                        1.92            23      Exp. On Public Health (In Mn per 1 lac pop.)                              3.00
  9   Infant Mortality Rate (per 1000 live births)            2.67            24      Rev. Exp. On Med. Edu, Training & Research (In Mn per 1 lac pop.)         5.82
 10   Institutional Births                                    2.45            25      Severe Anemia amongst pregnant women (%)                                  3.26
 11   Birth Attended by trained Practiciners                  2.31            26      Severe Anemia amongst adolescent girls (%)                                2.30
 12   Doctors (per 1 lac population)                          2.47            27      % of Children as under nourished by weight (0-71 mths)                    0.87
 13   Nurses (per 1 lac population)                           2.31            28      % of Children having iron deficiency - anemic (0-71 mths)                 0.63
 14   Hospitals (per 1 lac population)                       13.60            29      Female per 1000 Male                                                      0.02
 15   Dispenseries (per 1 lac population)                    14.12            30      Maternal Mortality Ratio                                                  1.55

                                  Exhibit 5. Shannon’s Weight of Indicator variables




                                                                                      18
International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

                                             Rank Table
                                                 Relative Closeness   TOPSIS
                             STATES                     Value          RANK
                             KERALA                  0.30098236          1
                             SIKKIM                  0.43986403          2
                             GUJRAT                  0.48134232          3
                             DELHI                   0.48945707          4
                             ARUNACHAL PRADESH       0.49493230          5
                             ANDHRA PRADESH          0.52015254          6
                             TAMIL NADU              0.52299724          7
                             MAHARASTRA              0.52525553          8
                             PUNJAB                  0.52561855          9
                             GOA                     0.53127624         10
                             HIMACHAL PRADESH        0.54751923         11
                             MIZORAM                 0.56189787         12
                             KARNATAKA               0.57160608         13
                             WEST BENGAL             0.60203498         14
                             JAMMU & K               0.63580135         15
                             NAGALAND                0.63741721         16
                             MANIPUR                 0.64319223         17
                             HARYANA                 0.64680915         18
                             MEGHALAYA               0.66260120         19
                             MADHYA PRADESH          0.67244550         20
                             ORISSA                  0.68935158         21
                             TRIPURA                 0.69413424         22
                             ASSAM                   0.69870290         23
                             CHATTISH GARH           0.69935484         24
                             JHARKHAND               0.73008429         25
                             UTTARANCHAL             0.73437144         26
                             BIHAR                   0.73981427         27
                             RAJASTAN                0.74733990         28
                             UTTAR PRADESH           0.78774375         29

                            Exhibit 6. Rank of Indian States

CONCLUSION
The ensuing research study reveals that Kerala is the state with the best public healthcare
management status in India followed by Sikkim and Gujarat respectively. This indicates
that in these states, the overall healthcare status is being managed better compared to
other states. Looking at the top 10 developed states in India on public healthcare
management status, it is to be noted that 3 states are from South India, 3 from West India,
2 from East India and 2 from North India. Again looking at the bottom 10 states, it is
noted that 5 are from East India and North East, 2 from Central India, 2 from North India
and 1 from West India. Looking at the Top 10 and Bottom 10 states, the researcher
opines that public healthcare management status is positive and has progressed in states
where the impact of globalization has been high and public sector tends to compete with
the private sector, especially in South & West India.

LIMITATIONS & DIRECTIONS FOR FUTURE RESEARCH
The present work includes 30 indicator variables which could be a limitation in the sense
that there is a scope to increase the same. This research work is based on secondary data
and incorporation of primary data could have led to a more real time analysis. The
research can be extended to other areas on social development like assessing the public
education status and crime status in Indian States.




                                                 19
International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print),
ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012)

REFERENCES
   •   11th Plan Targets – Health & Nutrition, Ministry of Health, GOI.
   •   Census of India 2011, GOI.
   •   Emerging Trends in Healthcare, 2011, ASSOCHAM – KPMG Report.
   •   Estimates of Maternal Mortality Ratios in India and its States, Indian Council of Medical
       Research, 2003, Ministry of Health & Family Welfare, GOI.
   •   Gujarat Institute of Development Research Report, Ahmedabad. (2005). Infrastructure
       and growth in a Regional context: Indian states since the 1980s. pp 21.
   •   Hwang, C.L., & Yoon, K. (1997). Multiple Attribute Decision Making - Methods &
       Application. New York: Springer – Verlag.
   •   India Social Development Report. (2008). Council for Social Development, New Delhi.
       pp 311.
   •   J.K. Satia and Ramesh Bhat. (1999). “Progress and challenges of health sector: A balance
       sheet”. Working paper No. 99-10-08, Indian Institute of Management, Ahmedabad, 1-20
   •   Majumder, A. (2005). "Economics of Health Care: A Study of Health Services in Cooch
       Behar and Jalpaiguri Districts," Artha Beekshan, 14 (1): 52-66.
   •   Majumder, A. (2006). "Demand for health care in India," Artha Beekshan, 15 (3): 48-63.
   •   Mavalankar, D. (1998). “Need and Challenges of Management Education in Primary
       Health Care System in India”. Working paper No.98-11-05, Indian Institute of
       Management, Ahmedabad, 1-14
   •   National Health Profile Report, 2009, Ministry of Health, GOI.
   •   Nutritional Status of Children and Prevalence of Anemia among children, adolescent girls
       and pregnant women, 2006, International Institute for Population Sciences (Deemed
       University) and Ministry of Health and Family Welfare, GOI.
   •   Palanithurai, G. (2004). Panchayats and Communities in Family welfare. Social Welfare,
       51(7), pp 22-30.
   •   Pattanaik, A. & Badu Kanak, M. (2003). Population Explosion and Media. Indian
       Journal of Population Education, (20), pp 36-47.
   •   SRS Bulletin, June 2011, Registrar General of India.
   •   SRS Bulletin, October 2008, Registrar General of India.




                                              20

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Healthcare management status of indian states aninterstate comparison of the public sector using a mcdm approach

  • 1. International Journal of Advanced JOURNAL OF ADVANCED RESEARCH (Print), INTERNATIONAL Research in Management (IJARM), ISSN 0976 – 6324 ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) IN MANAGEMENT (IJARM) ISSN 0976 - 6324 (Print) ISSN 0976 - 6332 (Online) Volume 3, Issue 2, July-December (2012), pp. 11-20 IJARM © IAEME: www.iaeme.com/ijarm.html ©IAEME Journal Impact Factor (2012): 2.8021 (Calculated by GISI) www.jifactor.com HEALTHCARE MANAGEMENT STATUS OF INDIAN STATES - AN INTERSTATE COMPARISON OF THE PUBLIC SECTOR USING A MCDM APPROACH Ayan Chattopadhyay Senior Manager – Regional Trade Marketing (E), Videocon Mobiles Research Scholar, NSOU & Visiting Faculty, IISWBM (Affiliated to Calcutta University) Arpita Banerjee Chattopadhyay Lecturer, Budge Budge College (Affiliated to Calcutta University) ABSTRACT Healthcare in any state or country is of prime concern. It becomes extremely crucial when the population base is huge. In India, healthcare is a very critical issue since almost seventy percent of the huge population base lives in rural areas where education and awareness, per capita income and supply side factors of healthcare management like available professionals in medicine, dentistry, nursing, pharmacy is still behind the global standards; in fact it is scarce in many parts of the country. To address and minimize the gap between the demand & supply side factors affecting quality healthcare facilities, both central & state governments have adopted several measures. Private players in healthcare industry have not reached to the remote areas and public healthcare services still remain the mainstream healthcare providers. The researchers in the present work have made an attempt to find out the progress made by Indian states with respect to public sector healthcare management status. The paper ranks the Indian states amidst multiple parameters i.e. in a multi criteria decision making environment (MCDM) using Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) as the academic framework. The paper concludes that States of South India are ahead of the rest of the country in terms of public healthcare management in India. 11
  • 2. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) KEY WORDS Healthcare, MCDM (Multi Criteria Decision Making), TOPSIS (Technique for Order Preference by Similarity to Ideal Solution), Shannon’s Weight INTRODUCTION Health care refers to the treatment and prevention of illness which is delivered by professionals in medicine, dentistry, nursing, pharmacy and allied health. The health care industry incorporates several sectors that are dedicated to providing services and products with the objective of improving the health of individuals. This industry consists of players from public sector (Government) as well as private sector. The delivery of modern health care depends on an expanding group of trained professionals coming together as an interdisciplinary team in both the sectors. The rate of growth of the health care industry in India is moving ahead neck to neck with the software industry of the country and the health care industry in India is reckoned to be the engine of the economy in the years to come. Indian population mostly resides in the rural areas (~70%) and it the public healthcare system that primarily offers healthcare need solutions in those areas. India in case of health care facilities still lakes the adequate supply, especially in the rural areas. In fact there is huge gap between demand and supply at all the levels of society. Still there are many urban areas where one can hardly find any multi specialty hospital. Researches indicate that there are many constraints in healthcare system in India of which the absence of health insurance for the unorganized sector and the adverse resource allocation for the rural sector stand out significantly in case of public healthcare system. Various state governments and the centre have adopted comprehensive agenda of health sector reforms and health care management systems to improve the services and also narrow the demand supply gap. The present study aims to evaluate the healthcare management status in Indian states. REVIEW OF LITERATURE Amlan Majumder (2005) in his work on “Economics of Health Care: A Study of Health Services in Cooch Behar and Jalpaiguri Districts” draws attention to the economic side of the health care services. The study applies econometric tools to investigate facts empirically in the rural and urban areas of Cooch Behar and Jalpaiguri districts of North Bengal. Demographic factors like age, and family size has been found to be important determinants of utilisation of care from modern source. Negative relationship between education and utilisation of a care has been found out. Demand for public health facilities is also very high among rural mass. So, privatization or plan of leasing out the primary health care system to private operators is not justified. Utilisation of health facilities by rural people is associated with low reported quality of care. In his another work on “Demand for Healthcare in India”, Amlan Majumder (2006) highlights the need for different types of health care which is changing very rapidly among Indian population in the phase of transition. The present study tries to investigate in Indian context whether the demand for public health facilities has decreased among all 12
  • 3. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) sections of population for the easy availability of private sources of care or whether public health care is perceived inferior to the private ones. The research highlights that public health care, in Indian context, is an inferior commodity. Moreover, acceptability of it is concentrated among some religious or some ethnic minorities who generally occupy lower stratum in the local hierarchy. Among the factors in the supply side, availability of drugs played positively towards utilisation of public health facilities. J.K. Satia and Ramesh Bhat (1999) in their paper “Progress and challenges of health sector: A balance sheet” highlights that considerable progress has been made in improving the health status of the population over the last half-century in India. Despite this impressive progress, many challenges remain. The life expectancy is still 4 years below world average. So is under five mortality (12 per 1000 per year) higher than global average. New disease patterns and non-communicable diseases are also emerging as major challenges. The paper makes an attempt to explain the tardy progress in the health sector. The programme management by public sector, allocation of public resources to health sector, centre-state roles and financing of programmes, private sector role, contribution and role of NGOs, public-private partnerships in health have been analysed. The paper suggests that key challenge in the next century is the leadership challenge and reforms in the health sector require several measures. Firstly, it requires policy and programme emphasis that ensures access to quality primary health care for all. Secondly, there is a need for inclusive political dialogue and decision making which will involve community groups representing voices of the poor, local private sector and the government in operationalizing the new vision of health sector. Thirdly, the social capital in the sector needs to be built up which will promote trust, cooperation and other norms that enable health markets to function effectively. Dileep Mavalankar (1998) in his paper on “Need and Challenges of Management Education in Primary Health Care System in India” points out that Primary Health Care (PHC) system in India is very large and consumes large amount of resources. The paper argues that given the lack of training of doctors in management it is imperative that the doctors who are put in charge of the PHC system receive reasonable skills and training in management so that the resources spent on the PHC system can be utilized well. It is also observed that most management training is very divorced from the day-to- day realities of the working of the PHC system and the kind of challenges they face. The paper also argues that there is a need for developing a separate health management cadre in India who will be trained in public health and health management to take up leadership role in PHC system in future. Finally the paper argues that substantial efforts will be needed in preparing doctors for the management posts in the PHC system. Research studies conducted on Indian healthcare system and its management reveals that most of the works have been conducted on specific healthcare issues and problems, many of them restricting to select geographical areas. Though public healthcare and its 13
  • 4. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) management in Indian States have drawn attention but relative progress made by them has not been found in the substantial number of literatures that were reviewed. The same has thus been identified as the gap in the present research study. OBJECTIVE To rank and compare the relative position of Indian States basis their healthcare management status using TOPSIS, a Multi Criteria Decision Making approach. METHODOLOGY Evaluating the relative position of Indian states basis their healthcare management status involves finding out the state ranks against a set of chosen parameters. State ranks can be evaluated using additive rule that involves ranking each state against individual parameters considered and then adding them to arrive at the total rank score. The lower the value of the total rank score, higher is the overall ranking for that state. This method has a major limitation in considering equal weightage of all parameters since in reality all parameters cannot have equal importance. This limitation is overcome by incorporating relative weight of the parameters in the overall rank determination when studied amidst in a multi criteria decision making environment (MCDM). Within the MCDM approach, data of input parameters are first classified as positive or negative. A parameter is considered as positive if increase in its value enhances or improves the healthcare status, otherwise negative. The absolute values of the parameters are then subjected to statistical normalization to annul the effect of disparate units followed by weight determination using Shannon’s method before finally applying the MCDM approach for rank determination. Within this study, 30 input parameters (indicator variables) have been chosen in the present study which according to the researcher is the most important ones that influence the healthcare management status. The 30 indicator variables chosen are shown in Exhibit 1. Sl # INDICATOR VARIABLES Sl # INDICATOR VARIABLES 1 Fertility Rate 16 Primary Health Centres (per 1 lac population) 2 Vaccination Coverage (%) 17 Hospital Beds (per 1 lac population) 3 HIV awareness (males%) 18 Rev. Exp. On Health (In Mn per 1 lac pop.) 4 HIV awareness (females%) 19 Cap. Exp. On Health (In Mn per 1 lac pop.) 5 Low BMI Males (%) 20 Health Exp. As a % of Tot. Exp. 6 Low BMI Females (%) 21 Rev. Exp. On Family Welfare (In Mn per 1 lac pop.) 7 Life Expectancy at Birth 22 Exp. On Medical Services (In Mn per 1 lac pop.) 8 Birth Rate (per 1000 population) 23 Exp. On Public Health (In Mn per 1 lac pop.) 9 Infant Mortality Rate (per 1000 live births) 24 Rev. Exp. On Med. Edu, Training & Research (In Mn per 1 lac pop.) 10 Institutional Births 25 Severe Anemia amongst pregnant women (%) 11 Birth Attended by trained Practiciners 26 Severe Anemia amongst adolescent girls (%) 12 Doctors (per 1 lac population) 27 % of Children as under nourished by weight (0-71 mths) 13 Nurses (per 1 lac population) 28 % of Children having iron deficiency - anemic (0-71 mths) 14 Hospitals (per 1 lac population) 29 Female per 1000 Male 15 Dispenseries (per 1 lac population) 30 Maternal Mortality Ratio Exhibit 1. List of Indicator Variables 14
  • 5. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) THE MCDM APPROACH In a MCDM environment, there are a number of alternatives to be assessed on the basis of their preference order. Many MCDM techniques available among which the technique for order preference by similarity to ideal solution (TOPSIS) proposed by Yoon (1980), Hwang and Yoon (1981) is a very effective one. The basic principle in this method is that the best alternative should have the shortest distance from the ideal alternative. The MCDM environment: Suppose there are all together K alternatives to be assessed and the best alternative is to be selected. Let the alternatives be denoted by S1, ………SK. there are also N criteria identified to assess the alternatives, which are denoted by C1, ….CN. The k-th alternative’s value on the n-th criteria is obtained as xkn, and the same is written as: Sk = (xk1, ……., xkN), 1,……,K, and Cn = (x1n, ……, xkn), n = 1, ……,N. The ideal solution: It is feasible to compare each alternative with an “ideal alternative” to solve the assessment or decision making problem. TOPSIS adopts an intuitive approach to the construction of the best and worst alternative and calls them the ideal and the negative-ideal alternatives or solutions. The ideal alternative S+, is formed by taking all the best values attained on each criterion by some alternatives, and can be denoted by: S+ = (x+1, ….., x+N) = [min {xk1}, …., min {xkM}, max {xkm + 1},……., max {xkN}]. and the negative-ideal alternative S-, comprises of all the worst criterion values attained by some alternatives, and is denoted by S- = (x-1, ….., x-N) = [max {xk1}, …., max {xkM}, min {xkm + 1},……., min {xkN}]. The TOPSIS Procedure: With the above notation and explanation, the TOPSIS procedure for assessing the ranking can be described as follows: 1. Firstly we normalize the n-th criterion vector Cn into TCn: TCn = C n / || C n ||= ( x1n / || C n ||,....., xkn / || C n ||) ≡ (t1n ,......,t kn ), n = 1,...., N , K where ||Cn|| = ∑ (x k =1 kn ) 2 is the Euclidean length or norm of Cn, so the new criterion vectors have the same unit length and are thus unit free and directly comparable. Under the new criterion values, the k-th alternative, Sk, and the ideal and negative ideal solutions S+ and S- , are transformed to TSk, TS+ and TS-, respectively: TSk = (tk1,…..,tkN) = (xk1/||C1,…., xkN/||C1||), k=1,….,K, TS+= (t+1,….., t+N) = (x+1/||C1||,…..,x+N /||CN||, TS- = (t -1,….., t - N) = (x -1/||C1||,…..,x – N /||CN||, 2. Next the distances of Sk and x+ as the weighted Euclidean distance of TSk from TS+ are defined: 15
  • 6. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) N N d ( S k , S + ) =|| w • (TS k − TS + ) ||= ∑[Wn (t kn − t +1 ]2 = n =1 ∑[W ( x n =1 n kn − x+ n / || C n || 2 N = ∑ [W n ( x kn − min {x jn }) || C n ||] 2 + j ∑ n = M +1 [Wn ( x kn − max{x jn }) / || C n ||] 2 j k = 1,…..,K, where “ • ” is vector product operator and w is an N-dimensional weight vector whose elements represent the relative importance of the N criteria. Similarly, the distance of Sk from S- is defined as the weighted Euclidean distance of TSk from TS- and the same is N N represented as: d ( S k , S − ) =|| w • (TS k − TS − ) ||= ∑ [W (t n =1 n kn − t −n ] 2 ∑ [W n =1 n ( x kn − x − n / || C n ||) 2 M N = ∑[Wn ( xkn − max{x jn }) || Cn ||] 2 + n =1 j ∑ n = M +1 [Wn ( x kn − min{x jn } / || C n ||] 2 k = 1,……,K, j 3. Finally the K alternatives are ranked according to the preference order by their relative closeness to the ideal alternative S+ which for the k-th alternative is defined as: r(Sk, S+) = d(Sk, S+)/[d(Sk, S+) + d(Sk, S-)], k = 1,…..,K The assessment criterion of TOPSIS is that the smaller the value of r(Sk, S+) which ranges between 0 and 1, the more preferred is the alternative Sk. Choice of weights: A reasonably good approach to obtain internal importance weights is to use the entropy concept. It is a criterion for the amount of information (or uncertainty) represented by a discrete probability distribution, p1, …..pk and this measure of k information was given by Shannon and Weaver (1947) as E ( p1 ,...., p k ) = −φk ∑ pk1n( pk ) k =1 where φ k=1/1n(K) is a positive constant which guarantees that 0 ≤ E(p1,……,pk) ≤ 1. it is noted that the larger the E(p1,……,pk) value, the smaller the variations among the pk’s and that 0 entropy means maximum information and 1 minimum information. For the n- th criterion vector Cn in an MCDM environment, let Xn = x1n + …+ xKn be the total value of the criterion. If we view the normalized values pkn = xkn / Xn for k = 1, ….,K as the “probability distribution” of Cn on the K alternatives, the entropy of Cn may be defined K K as: E(Cn) = - ø k ∑ p k 1n( p k ) = φk ∑ ( xkn / X n )1b( xkn / X n ), n = 1,......N , and define the k =1 k =1 N weights as wn = (1 − E (C n )) / ∑ (1 − E (C j )), n = 1,...., N . j =1 FINDINGS & ANALYSIS The values of 30 indicator variables have been initially plotted for each state as shown below. To annul the effect of the varying units of indicator variables, Statistical Normalization was done followed by weight determination using Shannon’s Method. The distance from Normalized Ideal and Negative Ideal is calculated before finally calculating the rank of Indian states. 16
  • 7. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) Infant HIV Low BMI Life Birth Rate Mortality Vaccination HIV awareness Low BMI Institutional Fertility Rate awareness Females Expectancy (per 1000 Rate (per Coverage (%) (females%) Males (%) Births (males%) (%) at Birth population) 1000 live births) C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 Negative Positive Positive Positive Negative Negative Positive Negative Negative Positive ANDHRA PRADESH 1.8 74 93 74 24.8 30.8 64.4 21.7 66 43 ARUNACHAL PRADESH 3 28 75 66 13.6 15.5 67 23.1 44 26 ASSAM 2.4 32 75 53 33.4 36.5 58.9 27.9 76 21 BIHAR 4 33 70 35 28.7 43 61.6 32.8 67 15.8 CHATTISH GARH 2.6 47 67 41 31.8 41 58 29.2 32 16 DELHI 2.6 69 80 57 28.1 33 63.5 20.3 32 49 GOA 1.5 79 92 83 116.8 20.5 64 11.7 44 93 GUJRAT 2.4 56 80 49 28.2 32.3 64.1 26.8 64 36.3 HARYANA 2.7 65 87 60 26.8 27.8 66.2 26.9 67 24.8 HIMACHAL PRADESH 1.9 67 92 79 19.8 24.3 67 22.1 60 24.3 JAMMU & K 2.4 67 88 61 19.9 21.3 64 19.6 50 54 JHARKHAND 3.3 35 53 29 33.4 42.6 64 28.8 66 19 KARNATAKA 2.1 55 85 66 25.5 31.4 65.3 19.4 57 49 KERALA 1.9 75 99 95 11.9 12.5 74 17.9 14 97.1 MADHYA PRADESH 3.1 54 68 45 36.3 40.1 58 31.2 88 16.4 MAHARASTRA 2.1 59 87 82 24.9 32.6 67.2 20.9 48 48.6 MANIPUR 2.8 59 99 99 12.2 13.9 66 18.3 23 43 MEGHALAYA 3.8 33 63 57 8 13.7 63 28.5 58 30 MIZORAM 2.9 72 96 94 6 15.3 71 19.2 23 65 NAGALAND 3.7 21 91 81 10.8 15.9 63.5 12.2 16 12 ORISSA 2.4 52 73 62 32.1 40.5 59.6 24.3 96 14.1 PUNJAB 2 60 92 70 12 13.5 69.4 21.5 52 12.8 RAJASTAN 3.2 27 52 37 33.8 33.6 62 31.2 79 8.1 SIKKIM 2 70 89 75 7.2 9.6 59 21.8 49 49 TAMIL NADU 1.8 81 98 94 18.5 23.5 66.2 19.2 51 64.7 TRIPURA 2.2 50 89 73 38.3 35.1 65 16.5 41 49 UTTAR PRADESH 3.8 23 74 40 32.7 34.1 61 32.8 83 8 UTTARANCHAL 2.6 60 90 79 21.8 25.7 60 24.6 83 36 WEST BENGAL 2.3 64 74 50 31.6 37.7 64.9 20.6 51 35.8 Exhibit 2. Indicator Variables Primary Birth Hospital Rev. Exp. Cap. Exp. Health Doctors (per Nurses (per Hospitals Dispenseries Health Attended by Beds (per 1 On Health On Health Exp. As a 1 lac 1 lac (per 1 lac (per 1 lac Centres trained lac (In Mn per (In Mn per % of Tot. population) population) population) population) (per 1 lac Practiciners population) 1 lac pop.) 1 lac pop.) Exp. population) C11 C12 C13 C14 C15 C16 C17 C18 C19 C20 Positive Positive Positive Positive Positive Positive Positive Positive Positive Positive ANDHRA PRADESH 27.7 73.29 133.42 5.45 0.23 2.52 121.31 19.37 0.70 3.53 ARUNACHAL PRADESH 28.9 45.6 62.4 23.86 1 7.51 225.52 48.52 3.65 4.45 ASSAM 16.2 53.72 33.29 1.01 1.22 2.64 47.66 20.95 0.93 3.06 BIHAR 19.8 38.65 10.65 0.4 0.51 2.97 35.16 6.75 0.08 3.24 CHATTISH GARH 29 31.2 61.4 0.16 0.16 3.57 69.3 12.84 1.96 3.74 DELHI 18 152.31 166.72 4.04 2.08 0.85 89.63 58.95 1.73 2.78 GOA 5.8 127.85 166.08 8.1 2.32 3.49 69.77 75.89 3.18 3.27 GUJRAT 38.4 63.67 137.59 4.99 14.32 3.17 143.49 14.82 0.31 3.05 HARYANA 68 5.03 63.41 0.37 0.61 2.68 32.23 15.46 0.59 2.59 HIMACHAL PRADESH 26.6 62.22 96.81 1.33 2.83 5.54 104.9 42.71 8.38 5.08 JAMMU & K 28 29.6 49.3 0.42 3.97 4.4 20.56 35.79 4.03 4.78 JHARKHAND 31 36.9 61.6 0.42 0.54 2.89 36.2 10.83 1.33 3.65 KARNATAKA 26.2 109.29 146.36 0.55 1.51 4.83 75.01 17.42 0.70 3.49 KERALA 1.8 91.87 185.65 13.92 0.17 4.03 308.17 23.57 0.90 4.71 MADHYA PRADESH 22.3 29.75 142.95 0.16 0.17 3.73 63.76 12.77 0.54 3.39 MAHARASTRA 20.6 79.97 106.3 3.56 6.04 3.19 107.1 16.60 0.47 3.51 MANIPUR 19 59.4 88.9 0.78 1.73 3.67 71.38 31.96 2.81 3.72 MEGHALAYA 18.9 61.2 87.7 0.3 0.78 4.55 53.6 31.02 4.65 5.23 MIZORAM 12.5 55.55 164.91 1.24 1.5 13.01 116.1 53.19 0.16 3.96 NAGALAND 19.8 58.4 89.5 0.85 1.76 2.62 55.48 36.28 23.12 4.68 ORISSA 24.1 38.27 105.26 0.74 3.42 4.35 33.32 15.40 1.53 3.90 PUNJAB 86.1 129.66 152.45 0.9 5.96 3.02 83.26 27.94 0.94 3.10 RAJASTAN 26.4 34.87 44.79 0.2 0.47 3.86 31.05 16.38 0.35 3.94 SIKKIM 13.5 56.3 67.8 0.37 30.11 4.97 147.92 89.91 3.42 2.56 TAMIL NADU 21.6 102.26 166.95 0.65 0.82 4.09 78.61 19.16 1.26 4.20 TRIPURA 12.3 11.52 15.5 0.84 19.54 2.2 55.4 26.31 6.51 3.79 UTTAR PRADESH 42.3 0.11 0.04 0.05 0.13 0.01 3.92 11.06 0.89 4.49 UTTARANCHAL 41.6 59.89 78.4 0.04 0.12 0.01 3.74 25.11 6.52 4.34 WEST BENGAL 13.9 61.75 53.94 0.51 0.26 2.2 68.68 2.92 1.04 0.93 Exhibit 3. Indicator Variables 17
  • 8. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) Rev. Exp. Exp. On Exp. On Rev. Exp. Severe Severe % of % of Children On Family Medical Public On Med. Anemia Anemia Children as having iron Female Maternal Welfare (In Services (In Health (In Edu, amongst amongst under deficiency - per 1000 Mortality Mn per 1 lac Mn per 1 Mn per 1 Training & pregnant adolescent nourished anemic (0-71 Male Ratio pop.) lac pop.) lac pop.) Research women girls (%) by weight (0- mths) C21 C22 C23 (In Mn per C24 (%) C25 C26 71 C27 mths) C28 C29 C30 Positive Positive Positive Positive Negative Negative Negative Negative Positive Negative ANDHRA PRADESH 3.22 7.94 1.74 0.69 2.1 23.6 42.3 38.7 978 154 ARUNACHAL PRADESH 1.56 28.07 5.07 0.84 7.8 40.3 32.2 42.9 901 480 ASSAM 2.24 5.15 1.08 0.58 0.4 0.2 12.6 23.6 932 312 BIHAR 0.85 1.93 0.54 0.53 2.2 27.6 54.6 46.6 921 371 CHATTISH GARH 0.45 3.94 0.51 2.13 5.1 48.3 47.4 55.5 990 379 DELHI 11.30 18.23 8.23 6.72 1.3 28.7 35.3 48 821 101 GOA 2.13 36.71 3.23 4.29 0 10.8 30 24.9 960 62 GUJRAT 2.20 7.05 1.92 0.83 5.1 39 46 51.7 921 160 HARYANA 1.34 8.25 1.97 2.32 3.3 40.2 35.6 54.1 861 186 HIMACHAL PRADESH 4.68 28.93 4.22 7.31 4 31 36.4 47.7 970 196 JAMMU & K 1.51 17.96 3.68 2.04 2.6 10.1 20.3 27.9 900 196 JHARKHAND 2.39 6.66 0.72 0.09 1.3 24.2 52.2 40.9 941 371 KARNATAKA 2.24 8.83 0.66 1.61 0.9 14.8 44.8 34 964 213 KERALA 2.76 13.30 1.51 2.24 0 2.2 35.8 10.2 1,058 95 MADHYA PRADESH 1.51 8.27 1.97 0.73 3.4 33.2 55.4 50.2 920 335 MAHARASTRA 1.58 5.42 4.28 1.12 1.8 29.4 47.7 50.2 922 130 MANIPUR 2.80 10.44 4.49 1.38 1.2 9.4 34.9 34.9 978 401 MEGHALAYA 2.50 14.07 2.60 0.56 1.5 0.7 15.2 24.1 975 404 MIZORAM 4.54 20.26 4.18 1.15 1.1 21 21.4 30.5 938 398 NAGALAND 4.27 27.96 1.78 0.13 4 21.4 9.7 39.4 909 396 ORISSA 1.81 6.29 1.42 0.71 3.8 27.2 42.8 40.9 972 303 PUNJAB 1.62 15.67 1.54 2.11 2.9 33.9 40 50.2 874 192 RAJASTAN 2.12 9.14 1.04 0.98 3.3 21.9 58.1 39.7 922 388 SIKKIM 7.78 60.30 4.16 0.14 0.8 19.3 30.2 42.7 875 212 TAMIL NADU 2.62 11.10 2.42 1.29 1.9 17.7 38.3 30.6 986 111 TRIPURA 5.01 11.08 1.71 0.47 1 8.5 29.7 17.8 950 407 UTTAR PRADESH 3.32 0.35 0.89 0.39 3.4 28.8 55.3 47.1 898 440 UTTARANCHAL 26.40 1.32 1.04 1.06 3.2 28.6 52.6 36.6 964 517 WEST BENGAL 2.03 9.43 1.51 0.89 3.7 18 44.9 30.7 934 141 Exhibit 4. Indicator Variables The relative weights of all the chosen indicator variables has been calculated using Shannon’s Weight determination method and the same is shown in Exhibit 5. No. of Hospitals, No. of Dispensaries, Capital Expenditure on Health, Revenue Expenditure on Medical Training, Revenue Expenditure on Family Welfare, Expenditure on Medical Services, No. of Primary Health Centres, Low BMI of male & females, Anemia amongst pregnant women have been found to be the 10 most important indicator variables affecting the healthcare management status of public sector in Indian states. Shannon's Shannon's Sl # INDICATOR VARIABLES Sl # INDICATOR VARIABLES Weight (%) Weight (%) 1 Fertility Rate 0.41 16 Primary Health Centres (per 1 lac population) 4.52 2 Vaccination Coverage (%) 0.76 17 Hospital Beds (per 1 lac population) 3.45 3 HIV awareness (males%) 0.17 18 Rev. Exp. On Health (In Mn per 1 lac pop.) 2.92 4 HIV awareness (females%) 0.59 19 Cap. Exp. On Health (In Mn per 1 lac pop.) 9.10 5 Low BMI Males (%) 4.50 20 Health Exp. As a % of Tot. Exp. 0.42 6 Low BMI Females (%) 3.94 21 Rev. Exp. On Family Welfare (In Mn per 1 lac pop.) 5.56 7 Life Expectancy at Birth 0.02 22 Exp. On Medical Services (In Mn per 1 lac pop.) 4.30 8 Birth Rate (per 1000 population) 1.92 23 Exp. On Public Health (In Mn per 1 lac pop.) 3.00 9 Infant Mortality Rate (per 1000 live births) 2.67 24 Rev. Exp. On Med. Edu, Training & Research (In Mn per 1 lac pop.) 5.82 10 Institutional Births 2.45 25 Severe Anemia amongst pregnant women (%) 3.26 11 Birth Attended by trained Practiciners 2.31 26 Severe Anemia amongst adolescent girls (%) 2.30 12 Doctors (per 1 lac population) 2.47 27 % of Children as under nourished by weight (0-71 mths) 0.87 13 Nurses (per 1 lac population) 2.31 28 % of Children having iron deficiency - anemic (0-71 mths) 0.63 14 Hospitals (per 1 lac population) 13.60 29 Female per 1000 Male 0.02 15 Dispenseries (per 1 lac population) 14.12 30 Maternal Mortality Ratio 1.55 Exhibit 5. Shannon’s Weight of Indicator variables 18
  • 9. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) Rank Table Relative Closeness TOPSIS STATES Value RANK KERALA 0.30098236 1 SIKKIM 0.43986403 2 GUJRAT 0.48134232 3 DELHI 0.48945707 4 ARUNACHAL PRADESH 0.49493230 5 ANDHRA PRADESH 0.52015254 6 TAMIL NADU 0.52299724 7 MAHARASTRA 0.52525553 8 PUNJAB 0.52561855 9 GOA 0.53127624 10 HIMACHAL PRADESH 0.54751923 11 MIZORAM 0.56189787 12 KARNATAKA 0.57160608 13 WEST BENGAL 0.60203498 14 JAMMU & K 0.63580135 15 NAGALAND 0.63741721 16 MANIPUR 0.64319223 17 HARYANA 0.64680915 18 MEGHALAYA 0.66260120 19 MADHYA PRADESH 0.67244550 20 ORISSA 0.68935158 21 TRIPURA 0.69413424 22 ASSAM 0.69870290 23 CHATTISH GARH 0.69935484 24 JHARKHAND 0.73008429 25 UTTARANCHAL 0.73437144 26 BIHAR 0.73981427 27 RAJASTAN 0.74733990 28 UTTAR PRADESH 0.78774375 29 Exhibit 6. Rank of Indian States CONCLUSION The ensuing research study reveals that Kerala is the state with the best public healthcare management status in India followed by Sikkim and Gujarat respectively. This indicates that in these states, the overall healthcare status is being managed better compared to other states. Looking at the top 10 developed states in India on public healthcare management status, it is to be noted that 3 states are from South India, 3 from West India, 2 from East India and 2 from North India. Again looking at the bottom 10 states, it is noted that 5 are from East India and North East, 2 from Central India, 2 from North India and 1 from West India. Looking at the Top 10 and Bottom 10 states, the researcher opines that public healthcare management status is positive and has progressed in states where the impact of globalization has been high and public sector tends to compete with the private sector, especially in South & West India. LIMITATIONS & DIRECTIONS FOR FUTURE RESEARCH The present work includes 30 indicator variables which could be a limitation in the sense that there is a scope to increase the same. This research work is based on secondary data and incorporation of primary data could have led to a more real time analysis. The research can be extended to other areas on social development like assessing the public education status and crime status in Indian States. 19
  • 10. International Journal of Advanced Research in Management (IJARM), ISSN 0976 – 6324 (Print), ISSN 0976 – 6332 (Online), Volume 3, Issue 2, July-December (2012) REFERENCES • 11th Plan Targets – Health & Nutrition, Ministry of Health, GOI. • Census of India 2011, GOI. • Emerging Trends in Healthcare, 2011, ASSOCHAM – KPMG Report. • Estimates of Maternal Mortality Ratios in India and its States, Indian Council of Medical Research, 2003, Ministry of Health & Family Welfare, GOI. • Gujarat Institute of Development Research Report, Ahmedabad. (2005). Infrastructure and growth in a Regional context: Indian states since the 1980s. pp 21. • Hwang, C.L., & Yoon, K. (1997). Multiple Attribute Decision Making - Methods & Application. New York: Springer – Verlag. • India Social Development Report. (2008). Council for Social Development, New Delhi. pp 311. • J.K. Satia and Ramesh Bhat. (1999). “Progress and challenges of health sector: A balance sheet”. Working paper No. 99-10-08, Indian Institute of Management, Ahmedabad, 1-20 • Majumder, A. (2005). "Economics of Health Care: A Study of Health Services in Cooch Behar and Jalpaiguri Districts," Artha Beekshan, 14 (1): 52-66. • Majumder, A. (2006). "Demand for health care in India," Artha Beekshan, 15 (3): 48-63. • Mavalankar, D. (1998). “Need and Challenges of Management Education in Primary Health Care System in India”. Working paper No.98-11-05, Indian Institute of Management, Ahmedabad, 1-14 • National Health Profile Report, 2009, Ministry of Health, GOI. • Nutritional Status of Children and Prevalence of Anemia among children, adolescent girls and pregnant women, 2006, International Institute for Population Sciences (Deemed University) and Ministry of Health and Family Welfare, GOI. • Palanithurai, G. (2004). Panchayats and Communities in Family welfare. Social Welfare, 51(7), pp 22-30. • Pattanaik, A. & Badu Kanak, M. (2003). Population Explosion and Media. Indian Journal of Population Education, (20), pp 36-47. • SRS Bulletin, June 2011, Registrar General of India. • SRS Bulletin, October 2008, Registrar General of India. 20