TDI Insurer Innovation Award - Muang thai life

1. Muang Thai Life Assurance:
The first Thai insurer to fully
cover telemedicine through
OPD coverage

2. $8.6 Billion $6.3 Billion
U.S. Asia
Healthtech VCs investment in 2018

3. They believe that healthtech will change our lives
"If you zoom out into the future, and you
look back, and you ask the question, 'What
was Apple's greatest contribution to
mankind,'
it will be about health“
Tim Cook, Apple CEO, 2019

4. 1905
1960s
1991
2019
First case of healthcare
from a distance (transfer of
electrocardiogram)
Telemedicine starts to be
developed in the U.S.
World Wide Web becomes
publicly available
Telemedicine is well
developed in the U.S. but
new in Asia
Telemedicine is not a new technology!

5. Ping An Good Doctor in China
Monthly Active Users Monthly Active Users
Alodokter in Indonesia
Telemedicine is new in Asia but it is growing very fast
54.7 Million 18 Million

6. A key strategic interest for Muang Thai Life Assurance
2018
Internal pilot with 2,000
employees and a local start-up
TRUST
They loved it but there was a significant
barrier to usage….
Thai Insurer to experiment the
OPD coverage of telemedicine
consultation costs

7. The most innovative telemedicine program for insurance
customers
Reach a doctor anytime, anywhere
• Access to quality doctors in a few clicks
• Available 24/7
• Seamless customer journey including claim
experience
• Coverage of telemedicine costs (consultation +
medicine) through OPD coverage
2019

8. Only the first step of a bigger journey
Our goal is to
Maximize
health outcome