Moment Of People – Insurtech Innovation Award 2023

1. Evolution in attention,
advice & assistance
we transform B2Customer traditional service channels
into B2People solutions

2. REAL
IMPACT
Take your service to the next level
Assistance, Attention and Advice 24hs + Control and Automated Processes
Gana eficiencia
mientras reduces costos y tiempos
(claims, underwriting, underwriting, credit losses, guarantees and various documentary cases)

3. /B2P_Solutions
2Click_Apps
/IAG:
Simple/ Complex Purpose chatbot >
Inform/ Convert
5M4R7bots.ai
S1mpl3bots.ai
/NPL:
Decision Tree chatbot >
Formal process > simple tasks
Semi-Complex
Simple
/WebApp:
Documental cases
auto-managed

4. Neo-Attention
Bot Derivador
Recepciona tus clientes y deriva en
áreas correspondientes
Bot recolector de datos
Guarda automáticamente datos de
contacto e info para la toma de
decisiones
Bot de satisfacción
Realiza un análisis de satisfacción a
tus clientes luego de terminada

5. Neo-Assistance
Simplification and optimization in the presentation of cases (🚗,
🏘️, 👪, 📄) from start to finish by digital means,
for which we integrate our solutions with your systems to improve
customer experience, data collection, analysis and internal
management through self-management
and automated processes
White-label for intermediates
CONTROL
SAVING
AGILITY
ACCURACY
➕ Inspections/ Subscriptions,
➕ Claims (FNOL),
➕ Cancellations,
➕ Bad debts,
➕ Guarantees
➕ Surety/ Surety Bond,
➕ Other documents or forms.
5’ minutes

6. Neo-Consulting
Chatbot powered with GPT #AI
replaces the +70% of
conversations
> Intelligent interpretation of needs
> Fluent Natural Language Conversations (NPL)
> 100% Customizable Solution
> Continuous Improvement

7. /meet-4ndr34.ai

8. 4ndr34.MoP.ai
Neo-Attention&
Neo-consultancy.ai
with a Front (#Ai) and a Back (CRM)

9. 4ndr34.MoP.ai
Neo-Attention&
Neo-consultancy.ai

10. /Solution;
+Unified operation
& tracking

11. +NPS
&control