1. Strategy-Aware Business
Process Management
César Oliveira
Ricardo Lima
Hajo Reijers

2. Strategy-Aware Business Process Management 2nd European BPM Round Table

3. Strategy-Aware Business Process Management 2nd European BPM Round Table
Fundamental Concepts
 Results-Chain
Levels
Actions
Outputs
Outcomes
Impacts

4. Strategy-Aware Business Process Management 2nd European BPM Round Table
Decomposition of Business Processes
Core Core
WP1
wp1
wp2
WP2
WP1
Core

5. Strategy-Aware Business Process Management 2nd European BPM Round Table
Strategy-Aware BPM
Context

6. Results-Oriented Strategy Automation
System
ROSAS

7. Strategy-Aware Business Process Management 2nd European BPM Round Table
Tools Used

8. Strategy-Aware Business Process Management 2nd European BPM Round Table
Strategic
Success
Improved competitiveness in the cost
leadership segment
Increased market presence
Improved operational
efficiency
Improved distribution agility
and efficiency
Reduced delivery time and
costs
Make use of external transport services when this reduces the cost
of delivery per product unity
External carrier contracted

9. Strategy-Aware Business Process Management 2nd European BPM Round Table

10. Strategy-Aware Business Process Management 2nd European BPM Round Table

11. Strategy-Aware Business Process Management 2nd European BPM Round Table
Conclusions
 Linkage between strategic goals and processes
– Conceptual basis and tool support
 Engages employees
 Helps employees to take better decisions
 Helps in monitoring the strategy’s success
 Helps in making strategies more flexible
 From cliff-jumping to footbridges

12. Strategy-Aware Business Process Management 2nd European BPM Round Table
César Oliveira Ricardo Lima