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Industrialisation of global SW Outsourcing
pliXos Vision and SaaS* Tools
Joerg Stimmer
joerg.stimmer@plixos.com, +49 172 8247436
* Software as a Service
Gartner's Key Topics in Outsourcing & IT Services Our Solutions
Industrialised Low Cost Services and Cloud-Based Solutions Whole pliXos suite
Multisourcing Strategies OA, OD
Strategic Vendor Management OA, OD
Global Sourcing and emerging Offshore locations OA, OD
Outsourcing Governance OA, OD
Creating a Sourcing Organization Whole pliXos suite
Vendor Selection and Contracting TM
Negotiation and Renegotiation Strategies OA
Managing Risk in Outsourcing Deals OD
Transition between Outsourcing Providers OD
The pliXos suite of SaaS products:
Industrialised Cloud-based solutions for your Success
Outsourcing Advisor (OA) Tender Manager (TM) Outsourcing Director (OD)
The pliXos SaaS solutions cover all key topics relevant for your success
SW Outsourcing Solutions 2© pliXos GmbH
The pliXos suite of SaaS products:
Industrialised Cloud-based solutions for your Success
Outsourcing Advisor (OA) Tender Manager (TM) Outsourcing Director (OD)
The pliXos SaaS solutions cover all phases and offer significant savings
pliXos tools offer significant benefits, in any phase of your outsourcing project
Phase Cost savings Time reduction pliXos Tool
Strategy Definition Up to 80% Up to 60% Outsourcing Advisor
Vendor Selection Up to 60% Up to 50 Tender Manager
Implementation & Governance Up to 30% “Early Warning Indicators” Outsourcing Director
SW Outsourcing Solutions 3© pliXos GmbH
 pliXos is a specialist provider of support and governance solutions which
enable successful delivery of outsourced software development - be it onsite,
near-shore or offshore.
 pliXos offers innovative solutions throughout the software sourcing project life
cycle.
 pliXos helps its customers benefit from distributed / remote applications
development through
 simplifying and standardising their outsourcing decisions.
 improving their control and management of outsourcing service providers.
 Our investors include
pliXos - About Us
We are a highly innovative provider of SaaS solutions and build on strong investors
…,
SW Outsourcing Solutions 4© pliXos GmbH
pliXos Global Sourcing Platform -
Secure Cloud Based SaaS Solutions
Through standardization, automation, and low cost, pliXos empowers all companies
to take advantage of global sourcing.
* operations by customer /within his environment is possible
SW Outsourcing Solutions 5© pliXos GmbH
Outsourcing Director– just outsource
From day one Best Practices as well as full investment protection
concerning systems and service providers deployed for the customer
On site
Outsourcing
Director
Automates and
standardises the
services governance
Development
team
Remote location
Service ProviderCustomer
Projekt Management
Office
Significant benefits
- One system, no complex integration required
- Cost effective usage as Software as a Service, no ramp up costs
- Change of service provider without change of systems or data
- No security risks due to certified operations out of Germany
- Full transparency and control of data and of the service provider
- Systems optimised for Outsourcing / Offshoring
- Synergies concerning processes, interfaces as well as costs, Best Practices
- …
SW Outsourcing Solutions 6© pliXos GmbH
Typical Outsourcing Steps and pliXos’ Solutions
Developing an
outsourcing
strategy
Finding the right
partner
Excelling in
operations
Helping clients meet their objectives in an optimal, efficient and low cost
way using the pliXos Global Sourcing Platform solutions
Outsourcing Advisor Tender Manager Outsourcing Director
The pliXos SaaS solutions cover all phases of an outsourcing project
SW Outsourcing Solutions 7© pliXos GmbH
1. Strategy Definition & Simulation:
Outsourcing Advisor
Enabling the development of an effective sourcing strategy as efficiently as possible
through significantly reduced cost and shorter project duration*
* compared to typical consulting project resp. in-house process
Supporting the development of
customers‘ outsourcing strategy
Business case analysis,
cost calculation
Analysis of the overall
suitability for outsourcing
Assessment of possible service
providers and suitable locations
Outsourcing Advisor
SW Outsourcing Solutions 8© pliXos GmbH
2. Tendering & Evaluation:
Tender Manager
Evaluating and selecting the most suitable service provider as efficiently as possible
through significantly reduced cost and shorter project duration
* compared to typical consulting project resp. in-house process
Creation of tender documents
(RFI, RFP)
Building the central contact
management
Management of tender
participation, supporting the NDA
process
Management of quotations and
responses
Supporting the evaluation process
with advanced analysis
capabilities
Tender Manager
SW Outsourcing Solutions 9© pliXos GmbH
3. Implementation & Governance:
Outsourcing Director
Delivering remotely developed applications software at lower cost with significantly
greater project transparency and with reduced risk of failure
* compared to typical in house process
Supporting the reporting
process to management
Supporting project
requirements & planning
Creation of project knowledge
base and communication
scheme
Management of documents
requirements, project teams
and source code
Analysis of software delivery
quality
Outsourcing Director
SW Outsourcing Solutions 10© pliXos GmbH
Outsourcing Director - Implementing the Vision
Instant availability of accurate project data without the time-consuming set up
SW Outsourcing Solutions 11© pliXos GmbH
Comprehensive reporting with further drill-down functionality
Complete set of well established tools optimised for management of global Software projects
Enhanced Reporting on Development Progress
Comprehensive reporting for the project manager and his team
SW Outsourcing Solutions 12© pliXos GmbH
Freely configurable CIO cockpit“,
e.g.
Size = Project volume (GBP)
Colour = Quality, Time delays etc.
Full drill-down functionality
Dashboard for Overall Overview of Management
Easy overview for the top management, configurable and full drill down
SW Outsourcing Solutions 13© pliXos GmbH
Tool integration with open service bus - GloBuS*
Funded research project for Integration of the pliXos Outsourcing Director with „leading
3rd party systems & tools“ by an independent and open service BUS
Customers obtain all benefits of the comprehensive KPI reporting of the Outsourcing
Director by still keeping the already existing tools in place
* Global Bus System
SW Outsourcing Solutions 14© pliXos GmbH
GloBuS approach
 Funded by the Bavarian ministry
of economy
 Started in 11/2011
 Duration of 3 years
 Project ownership and lead by
pliXos
 Close cooperation with Munich
Technical University for analysis
of existing interfaces, options for
standardisation and technical
specification
 LOIs by experienced user
companies (corporations) for
friendly user test in their
environment
 ...
SW Outsourcing Solutions 15© pliXos GmbH
Sourcing Advisory as a Service - SAaaS®
connects sourcing advisory with the Global Sourcing Platform
Outsourcing Advisor
Configuration and data collection
Training
Development of sourcing strategy
Management reporting
Workshops
Updating the strategy
Tender Manager
Configuration and data collection
Training
Development of RFI/RFP
Provider evaluation and selection
Contract negotiations
Workshops + mgmt. reports
Outsourcing Director
Configuration and data collection
Training
Development governance
Management reporting
Change management
Workshops performance etc.
Every module of the Global Sourcing Platform is support by specific advisory services–
Every advisory step during the Sourcing-Life-Cycle is supported by tools from the Global Sourcing Platform
Sourcing Relationship PerformanceAssessment Dashboard
SAaaS®
The integration of expert consultancy allows an efficient usage of the pliXos Global
Sourcing Platform and optimised solutions for the customer
SW Outsourcing Solutions 16© pliXos GmbH
 Customer
 Has undertaken a major outsourcing to one of the top global service providers in
2008 (hosting, operations, ADM etc.)
 Sees significant room for improvements concerning quality, costs etc. but does
not have transparency
 Currently uses RUP as process, has insufficient reporting and no transparency
 pliXos
 Undertook initial analysis of status quo with focus on ADM in 2011
 Saw several areas with room for improvement concerning transparency on
projects in general, quality and costs
 Defined a short (6 months), mid (12 months) and long term (24 months) strategy
for implementing well defined improvements
 Implementation of 6 months improvements under way
Challenge of a large „media company
SW Outsourcing Solutions 17© pliXos GmbH
Benefits of pliXos’ Solutions
Quick results
Immediate savings
Verified and optimized models
No investment in additional IT infrastructure /
support
Reduced project risks
Flexible, rapid and cost-efficient customer
engagement
We are keen to provide you those benefits. Test us out!
SW Outsourcing Solutions 18© pliXos GmbH
pliXos – A Highly Experienced Team
Dr. Joerg Stimmer (Sales, MD)
• Physicist, TU Munich
• 12+ years international sales, Consulting
• MD1, > 400 employees, >> 30 Mio. € turnover
• Outsourcing, Global SW Development
• Founder and VP European Outsourcing
Association and BITKOM working group
Outsourcing
• IPO new market, Germany and NSE, India
Adrian Quayle (Sales UK)
• B.Sc., University of Manchester Institute of
Science and Technology
• 15+ years in Sourcing Consulting
• 20+ years in IT management consulting and
benchmarking
• Board Member UK National Outsourcing
Association and Chair ISO TC Outsourcing
Joerg Junge (Dev., Operations, MD)
• Dipl.-Ing. Engineering, TU Munich
• 14+ years project management
• 10+ years SW projects & IT operations
• Lead of global SW development with external
partners
• Interims CIO, MD
Lars Eilebrecht (SW Architecture)
• Dipl.-Ing. SW Engineering, University Siegen
• 10+ years SW Architecture & IT Security
• Project management & IT consultancy
• Open Source expert, founder and VP Apache
SW Foundation
A senior team, well set and with proven expertise in all areas
SW Outsourcing Solutions 19© pliXos GmbH
Extension of SaaS Tool Suite to a B2B Portal /
Marketplace for Outsourced ADM
Currently in final test; “Landing Page“: www.plixos.com/match or www.plixos.com/market
SW Outsourcing Solutions 20© pliXos GmbH
 High level of automation in governance
 Consolidation and standardisation of services,
“Service Catalogues“, comparability of prices
 One standardised contract, incl. KPIs and SLAs in
line with those provided by the SaaS Solutions
 High comparability of service providers concerning
quality, performance, flexibility etc.
 Simplified options to change service providers
 Perfect match with enhanced SaaS offerings such as
Business Case simulations, Know-how Pool,
Sourcing Marketplace, Tenders etc.
pliXos Vision in global ADM Sourcing
See also
http://www.outsourcemagazine.co.uk/articles/item/3540-standardisation-in-outsourcing
http://www.outsourcemagazine.co.uk/articles/item/3717-how-do-small-and-medium-sized-enterprises-smes-best-benefit-from-outsourcing
http://nearshoreamericas.com/services-integration-nearshore-delivery/
Especially SMEs will benefit from „Standardisation, Automation and SaaS in
offshore/nearshore ADM Sourcing”
SW Outsourcing Solutions 21© pliXos GmbH
Automation in governance of offshore SW delivery

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Automation in governance of offshore SW delivery

  • 1. Industrialisation of global SW Outsourcing pliXos Vision and SaaS* Tools Joerg Stimmer joerg.stimmer@plixos.com, +49 172 8247436 * Software as a Service
  • 2. Gartner's Key Topics in Outsourcing & IT Services Our Solutions Industrialised Low Cost Services and Cloud-Based Solutions Whole pliXos suite Multisourcing Strategies OA, OD Strategic Vendor Management OA, OD Global Sourcing and emerging Offshore locations OA, OD Outsourcing Governance OA, OD Creating a Sourcing Organization Whole pliXos suite Vendor Selection and Contracting TM Negotiation and Renegotiation Strategies OA Managing Risk in Outsourcing Deals OD Transition between Outsourcing Providers OD The pliXos suite of SaaS products: Industrialised Cloud-based solutions for your Success Outsourcing Advisor (OA) Tender Manager (TM) Outsourcing Director (OD) The pliXos SaaS solutions cover all key topics relevant for your success SW Outsourcing Solutions 2© pliXos GmbH
  • 3. The pliXos suite of SaaS products: Industrialised Cloud-based solutions for your Success Outsourcing Advisor (OA) Tender Manager (TM) Outsourcing Director (OD) The pliXos SaaS solutions cover all phases and offer significant savings pliXos tools offer significant benefits, in any phase of your outsourcing project Phase Cost savings Time reduction pliXos Tool Strategy Definition Up to 80% Up to 60% Outsourcing Advisor Vendor Selection Up to 60% Up to 50 Tender Manager Implementation & Governance Up to 30% “Early Warning Indicators” Outsourcing Director SW Outsourcing Solutions 3© pliXos GmbH
  • 4.  pliXos is a specialist provider of support and governance solutions which enable successful delivery of outsourced software development - be it onsite, near-shore or offshore.  pliXos offers innovative solutions throughout the software sourcing project life cycle.  pliXos helps its customers benefit from distributed / remote applications development through  simplifying and standardising their outsourcing decisions.  improving their control and management of outsourcing service providers.  Our investors include pliXos - About Us We are a highly innovative provider of SaaS solutions and build on strong investors …, SW Outsourcing Solutions 4© pliXos GmbH
  • 5. pliXos Global Sourcing Platform - Secure Cloud Based SaaS Solutions Through standardization, automation, and low cost, pliXos empowers all companies to take advantage of global sourcing. * operations by customer /within his environment is possible SW Outsourcing Solutions 5© pliXos GmbH
  • 6. Outsourcing Director– just outsource From day one Best Practices as well as full investment protection concerning systems and service providers deployed for the customer On site Outsourcing Director Automates and standardises the services governance Development team Remote location Service ProviderCustomer Projekt Management Office Significant benefits - One system, no complex integration required - Cost effective usage as Software as a Service, no ramp up costs - Change of service provider without change of systems or data - No security risks due to certified operations out of Germany - Full transparency and control of data and of the service provider - Systems optimised for Outsourcing / Offshoring - Synergies concerning processes, interfaces as well as costs, Best Practices - … SW Outsourcing Solutions 6© pliXos GmbH
  • 7. Typical Outsourcing Steps and pliXos’ Solutions Developing an outsourcing strategy Finding the right partner Excelling in operations Helping clients meet their objectives in an optimal, efficient and low cost way using the pliXos Global Sourcing Platform solutions Outsourcing Advisor Tender Manager Outsourcing Director The pliXos SaaS solutions cover all phases of an outsourcing project SW Outsourcing Solutions 7© pliXos GmbH
  • 8. 1. Strategy Definition & Simulation: Outsourcing Advisor Enabling the development of an effective sourcing strategy as efficiently as possible through significantly reduced cost and shorter project duration* * compared to typical consulting project resp. in-house process Supporting the development of customers‘ outsourcing strategy Business case analysis, cost calculation Analysis of the overall suitability for outsourcing Assessment of possible service providers and suitable locations Outsourcing Advisor SW Outsourcing Solutions 8© pliXos GmbH
  • 9. 2. Tendering & Evaluation: Tender Manager Evaluating and selecting the most suitable service provider as efficiently as possible through significantly reduced cost and shorter project duration * compared to typical consulting project resp. in-house process Creation of tender documents (RFI, RFP) Building the central contact management Management of tender participation, supporting the NDA process Management of quotations and responses Supporting the evaluation process with advanced analysis capabilities Tender Manager SW Outsourcing Solutions 9© pliXos GmbH
  • 10. 3. Implementation & Governance: Outsourcing Director Delivering remotely developed applications software at lower cost with significantly greater project transparency and with reduced risk of failure * compared to typical in house process Supporting the reporting process to management Supporting project requirements & planning Creation of project knowledge base and communication scheme Management of documents requirements, project teams and source code Analysis of software delivery quality Outsourcing Director SW Outsourcing Solutions 10© pliXos GmbH
  • 11. Outsourcing Director - Implementing the Vision Instant availability of accurate project data without the time-consuming set up SW Outsourcing Solutions 11© pliXos GmbH
  • 12. Comprehensive reporting with further drill-down functionality Complete set of well established tools optimised for management of global Software projects Enhanced Reporting on Development Progress Comprehensive reporting for the project manager and his team SW Outsourcing Solutions 12© pliXos GmbH
  • 13. Freely configurable CIO cockpit“, e.g. Size = Project volume (GBP) Colour = Quality, Time delays etc. Full drill-down functionality Dashboard for Overall Overview of Management Easy overview for the top management, configurable and full drill down SW Outsourcing Solutions 13© pliXos GmbH
  • 14. Tool integration with open service bus - GloBuS* Funded research project for Integration of the pliXos Outsourcing Director with „leading 3rd party systems & tools“ by an independent and open service BUS Customers obtain all benefits of the comprehensive KPI reporting of the Outsourcing Director by still keeping the already existing tools in place * Global Bus System SW Outsourcing Solutions 14© pliXos GmbH
  • 15. GloBuS approach  Funded by the Bavarian ministry of economy  Started in 11/2011  Duration of 3 years  Project ownership and lead by pliXos  Close cooperation with Munich Technical University for analysis of existing interfaces, options for standardisation and technical specification  LOIs by experienced user companies (corporations) for friendly user test in their environment  ... SW Outsourcing Solutions 15© pliXos GmbH
  • 16. Sourcing Advisory as a Service - SAaaS® connects sourcing advisory with the Global Sourcing Platform Outsourcing Advisor Configuration and data collection Training Development of sourcing strategy Management reporting Workshops Updating the strategy Tender Manager Configuration and data collection Training Development of RFI/RFP Provider evaluation and selection Contract negotiations Workshops + mgmt. reports Outsourcing Director Configuration and data collection Training Development governance Management reporting Change management Workshops performance etc. Every module of the Global Sourcing Platform is support by specific advisory services– Every advisory step during the Sourcing-Life-Cycle is supported by tools from the Global Sourcing Platform Sourcing Relationship PerformanceAssessment Dashboard SAaaS® The integration of expert consultancy allows an efficient usage of the pliXos Global Sourcing Platform and optimised solutions for the customer SW Outsourcing Solutions 16© pliXos GmbH
  • 17.  Customer  Has undertaken a major outsourcing to one of the top global service providers in 2008 (hosting, operations, ADM etc.)  Sees significant room for improvements concerning quality, costs etc. but does not have transparency  Currently uses RUP as process, has insufficient reporting and no transparency  pliXos  Undertook initial analysis of status quo with focus on ADM in 2011  Saw several areas with room for improvement concerning transparency on projects in general, quality and costs  Defined a short (6 months), mid (12 months) and long term (24 months) strategy for implementing well defined improvements  Implementation of 6 months improvements under way Challenge of a large „media company SW Outsourcing Solutions 17© pliXos GmbH
  • 18. Benefits of pliXos’ Solutions Quick results Immediate savings Verified and optimized models No investment in additional IT infrastructure / support Reduced project risks Flexible, rapid and cost-efficient customer engagement We are keen to provide you those benefits. Test us out! SW Outsourcing Solutions 18© pliXos GmbH
  • 19. pliXos – A Highly Experienced Team Dr. Joerg Stimmer (Sales, MD) • Physicist, TU Munich • 12+ years international sales, Consulting • MD1, > 400 employees, >> 30 Mio. € turnover • Outsourcing, Global SW Development • Founder and VP European Outsourcing Association and BITKOM working group Outsourcing • IPO new market, Germany and NSE, India Adrian Quayle (Sales UK) • B.Sc., University of Manchester Institute of Science and Technology • 15+ years in Sourcing Consulting • 20+ years in IT management consulting and benchmarking • Board Member UK National Outsourcing Association and Chair ISO TC Outsourcing Joerg Junge (Dev., Operations, MD) • Dipl.-Ing. Engineering, TU Munich • 14+ years project management • 10+ years SW projects & IT operations • Lead of global SW development with external partners • Interims CIO, MD Lars Eilebrecht (SW Architecture) • Dipl.-Ing. SW Engineering, University Siegen • 10+ years SW Architecture & IT Security • Project management & IT consultancy • Open Source expert, founder and VP Apache SW Foundation A senior team, well set and with proven expertise in all areas SW Outsourcing Solutions 19© pliXos GmbH
  • 20. Extension of SaaS Tool Suite to a B2B Portal / Marketplace for Outsourced ADM Currently in final test; “Landing Page“: www.plixos.com/match or www.plixos.com/market SW Outsourcing Solutions 20© pliXos GmbH
  • 21.  High level of automation in governance  Consolidation and standardisation of services, “Service Catalogues“, comparability of prices  One standardised contract, incl. KPIs and SLAs in line with those provided by the SaaS Solutions  High comparability of service providers concerning quality, performance, flexibility etc.  Simplified options to change service providers  Perfect match with enhanced SaaS offerings such as Business Case simulations, Know-how Pool, Sourcing Marketplace, Tenders etc. pliXos Vision in global ADM Sourcing See also http://www.outsourcemagazine.co.uk/articles/item/3540-standardisation-in-outsourcing http://www.outsourcemagazine.co.uk/articles/item/3717-how-do-small-and-medium-sized-enterprises-smes-best-benefit-from-outsourcing http://nearshoreamericas.com/services-integration-nearshore-delivery/ Especially SMEs will benefit from „Standardisation, Automation and SaaS in offshore/nearshore ADM Sourcing” SW Outsourcing Solutions 21© pliXos GmbH