http://www.hospitality-school.com presents in depth presentation on Overview of Hospitality Industry. A presentation from world’s most popular hospitality management training web site. For details visit: http://www.hospitality-school.com/hotel-guest-reservation-sources

1. Visit: www.hospitality-school.com for Free Hotel
Management Training Materials

2. Summary: From this presentation you will
have a complete overview of Different
Sources of Hotel Guest Reservation.
For Detail Tutorial on this Topic Please Visit:
 http://www.hospitality-school.com/hotel-guest-
reservation-sources

3. Sources of
Reservation
 Guest reservation in hotel is done through many
sources.
 The term "source" means an individual or group or
company which takes service from hotel and in reply pay
for it.
In large hotels reservation agents handle guest
reservations. In small or mid range hotels a front desk
agent has to perform guest reservation activities

4. Different sources of
reservations
Some widely used sources of
hotel guest reservations are:
 Global Distribution System
(GDS)
 Tour Operators
 Travel Agents
 Airlines
 Corporate Houses
 Embassies and Consulates

5. Global Distribution System
(GDS)
 Global distribution system is a network of sources that
bring products and services geographically available to
the consumers from anywhere in the world.
 Some featured examples of global distribution are Sabre
computer system, Amadeus computer system, Galileo
central Reservations Systems, Worldspan etc.
 From anywhere of the world the traveler can make
reservation to those hotels who have computerized
network system.

6. Tour Operators
 Tour operators sell package tour
programs in large number all over the
world.
 Tour operators are whole sellers who deal
with hotels, surface transporters, airlines,
cruise ships, tourist offices and so on.
 Tour operators cooperate with hotels or
airlines in order to include their service in
their package tour.

7. Travel Agents
 Travel agents are the retailers who
receive commission from the tour
operator for selling their tour packages.
 Travel agents do many promotional
activities for selling these travel
package.
 Travel agents are generally located in
the prime location which is convenient
place for the traveler to attract the
guests.

8. Airlines
 Airlines business is very popular
among hotels.
 Airlines crews generally stay for
short time and hotel always has to
give discount on their stay.

9. Corporate Houses
 Corporate houses have to deal with many clients and they
also have to arrange company training programs and
meetings. They contact with a hotel for these purposes.
 By dealing with the corporate house the hotel can get
many guests for their hotel and can enhance their
business.

10. Embassies and Consulates
Diplomatic officials travel
throughout the whole year
and stay in the hotel. They
have to contact with
embassy and consulates
which is a very good source
of business for the hotels.

11. www.hospitality-school.com