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In October 2015, Turkish Airlines (Turkish Corporate Club) organized a conference gathering 570+ delegates from 55 nationalities. I was delighted to speak about the potential of mobile dimension in the Travel Industry, and more specifically about how personal usage influences the Business Travel environment and how companies manage travel. The breakout session was entitled: "It's All About Me: The Opportunity for Mobile and Traveller Centric Programmes" and also had David Rutnam from IATA and Kathy Bedell from BCD Travel as speakers. ( More info on Twitter @AurelieKrau #TurkishAirlines #WidenYourWorld
Turkish Corporate Club Conference - The Opportunity for Mobile and Traveller ...
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Technology and data are at the heart of your ability to provide the customer with a seamless travel experience from the moment they leave the house to the moment they return. In this session we explore how to use mobile to enhance the guest experience at every step of the way. - Take the stress out of traveling - use the latest technology to ease the pain of travel and guide the customer to their destination - Learn how to use beacons to contextualize customer communications and ensure you add value" to the journey by pushing out useful information at the right time - Use the latest technology to maximize on-trip mobile interactions and answer customer queries - Updates in guest technology - mobile check-in, to door locks, kid tracking on cruise ships - which ease customer pain points? - How is In-flight technology evolving? - What information do customers really want to receive when traveling?
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In October 2015, Turkish Airlines (Turkish Corporate Club) organized a conference gathering 570+ delegates from 55 nationalities. I was delighted to speak about the potential of mobile dimension in the Travel Industry, and more specifically about how personal usage influences the Business Travel environment and how companies manage travel. The breakout session was entitled: "It's All About Me: The Opportunity for Mobile and Traveller Centric Programmes" and also had David Rutnam from IATA and Kathy Bedell from BCD Travel as speakers. ( More info on Twitter @AurelieKrau #TurkishAirlines #WidenYourWorld
Turkish Corporate Club Conference - The Opportunity for Mobile and Traveller ...
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Aurélie Krau
Technology and data are at the heart of your ability to provide the customer with a seamless travel experience from the moment they leave the house to the moment they return. In this session we explore how to use mobile to enhance the guest experience at every step of the way. - Take the stress out of traveling - use the latest technology to ease the pain of travel and guide the customer to their destination - Learn how to use beacons to contextualize customer communications and ensure you add value" to the journey by pushing out useful information at the right time - Use the latest technology to maximize on-trip mobile interactions and answer customer queries - Updates in guest technology - mobile check-in, to door locks, kid tracking on cruise ships - which ease customer pain points? - How is In-flight technology evolving? - What information do customers really want to receive when traveling?
Using Mobile Technology to Improve the Travel Experience
Using Mobile Technology to Improve the Travel Experience
Manoj Jasra
- Where You Should Invest Your Valuable Time and Resources - Smart technology is enhancing the travel experience providing exciting opportunities to engage consumers, reduce friction, drive loyalty and ultimately win sales. - what technology is fundamental to improving the consumer’s experience of your brand vs. what is simply ammunition for a quick PR win - what exciting new opportunities an intelligently connected experience presents
The Future of the Connected Traveler & Smart Travel Experience
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Where are My Hover Boots?
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WHERE ARE MY
HOVER BOOTS? The future of media
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