This document parodies the song "The 12 Days of Christmas" to humorously summarize the go-live experience with a healthcare IT vendor. Over 12 days, the vendor provides various issues, delays, support calls, consultants, updates, and promises, playing on the original lyrics of the song. The document uses wordplay and rhyming to convey the challenges that can occur when going live with a new healthcare IT system from a vendor.
1. The 12 Days of Go-live
Brought to You by Your HIS Vendor,
To Be Sung to the Tune of:
On thebottom are the original lyrics… …so you can appreciate the puns & rhythm
2. On the 1st Day of Go-Live
• My vendor gave to me:
– The new apps & fees for Stage 3
(There’s an early-pay discount!)
A partridge in a pear tree
3. On the 2nd Day of Go-Live
• My vendor gave to me:
– 2 months’ delay
2 Turtle Doves (“Our system is so popular…”)
4. On the 3rd Day of Go-Live
• My vendor gave to me:
– 3 fresh abends
(No extra charge!)
3 French Hens
5. On the 4th Day of Go-Live
• My vendor gave to me:
– 4 calls on hold
4 Calling Birds (Try their Bangladesh #…)
6. On the 5th Day of Go-Live
• My vendor gave to me:
– 5 green ICs (Implementation Consultants)
5 Gold Rings (That’s not what they said in class…)
7. On the 6th Day of Go-Live
• My vendor gave to me:
– 6 geeks-a-coding
Πότεθαείναιέτοιμο?
6 Geese-a-laying
8. On the 7th Day of Go-Live
• My vendor gave to me:
– 7 urgent updates
7 Swans-a-Swimming (We only support one back…)
9. On the 8th Day of Go-Live
• My vendor gave to me:
– 8 COWS-a-working
(Batteries not included…)
8 Maids-a-Milking
10. On the 9th Day of Go-Live
• My vendor gave to me:
– 9 Demo Dollies
(All together now…)
9 Ladies Dancing
11. On the 10th Day of Go-Live
• My vendor gave to me:
– 10 Reps-a-selling
(And if you sign before year-end…)
10 Lords-a-Leaping
12. On the 11th Day of Go-Live
• My vendor gave to me:
– 11 future promises
11 Pipers Piping (So’s Xmas…)
13. On the 12th Day of Go-Live
• My vendor gave to me:
– 12 months of invoices
12 Drummers Drumming (with interest…)