1. Last updated:20 December 2016(1)
Date of birth: November 21,1989
Nationality: Palestinian
National ID: P00123215
Marital Status: Single
Tel.: +2 01021074947
E-mail: Mhazemhafez@gmail.com
Current Address:
8St 3rd
District, 6th
October, Giza, Egypt
Egyptian Syndicate of Engineers membership
No.: 94/01103
Mahmoud Hazem Toama Hafez
Summary
 Education:
– [2010/2011] Graduated from faculty of Engineering of Communication and
electronics Department from Integrated Thebes Academy (El-Maadi).
– Holds BSc Communication and Electronics Engineering.
– Grade: Excellent (3.83/4) (Ranked First).
– Graduation Project Grade: Excellent.
 Managerial competencies:
– Developing clear goals for planned activities.
– Gathering relevant information before making a decision, considering positive and
negative impact on others and on the Organization, and proposing courses of
action or making recommendations based on all available information.
– Keeping abreast with new technology in information technology.
Work
Experience  Company Name: Ericsson Egypt Ltd.
Maintenance Support Unit Engineer.
Aug 2016- Till Date.
Project: Etisalat-Misr Project 3rd Operator
Main responsibilities:
 Maintaining all power projects on the way that increase the overall N.W
Power Resilience.
 Creating a methodologies, procedure and applying new criteria’s for
Maintaining Etisalat N.W Accessibility in coordination with power
planning teams, NOC teams and on ground field maintenance teams.
 Optimizing Availability Trends to meet the contractual targets.
 Finding new measurement tools to control all field maintenance running
projects.
 Performing Weekly analysis on the whole N.W to identify all weakness
points and defining a time framed plans to be implement this plans on the
ground in coordination with the responsible teams.
 Ensure all Trouble Tickets are managed in accordance with corporate
policies and Customer SLA’s.
 Monitor all outages/issues with FM teams to ensure outage reliability.

2. Last updated:20 December 2016(2)
 Company Name: Thebes Academy for Engineering.
Academic Instructor (Communications and Electronics Department).
Feb 2014- Aug 2016.
 Company Name: Mobillink Company.
Telecom Field Engineer.
Oct 2013-Feb 2014.
Project: Vodafone Egypt 3G Expansion project.
 Company Name: CISCOM Company.
Telecom Field Engineer.
Jan 2013-Oct 2013.
Project: Vodafone Egypt 3G Expansion project.
Main responsibilities:
 E1 Expansion, receive E1 from Hub Krone/BEP and Forward it to the
end Site.
 Add TXB/RAXB Cards to increase capacity of Transmission/Reception.
 Add ET-MFX Cards to increase traffic capacity Over IP and configure it.
 IPERF testing tool, measure the throughput of the network by creating
TCP/UDP Datagram's along the route between Hub ”first of chain” and
end Site.
 Company Name: CISCOM Company.
Telecom Field Engineer.
Dec 2012- Jan 2013.
Project: Etisalat Misr Rollout project.
Main responsibilities:
 Site Survey and Prepare Survey Report.
 Installing and commissioning RBS 6000 family.
 Installing MW links for the new sites.
 Installing RRUs and its power cables and fiber.
 Company Name: Thebes Academy for Engineering.
Academic Instructor (Communications and Electronics Department).
Sep 2011- Dec 2012.
 Company Name: Pyramids Tel Company.
Marketing Engineer.(part time)
July 2012- Oct 2012.
 Company Name: JELECOM Company.
IT Engineer.
June 2008- Sep 2008.

3. Last updated:20 December 2016(3)
Languages  Arabic Mother tongue (Fluency in speaking/writing/reading/understanding).
 English (good in speaking/ very good in writing/reading/understanding).
Training
Experience,
Courses,and
Certificates
 WCDMA Training in Ericsson Egypt including :
 Basic overview on WCDMA RAN.
 Introduction to RBS 3000 WCDMA components.
 WCDMA Commissioning procedures.
 Practical Exercise on WCDMA 3000 Commissioning.
 Professional Training at Partners Success Co. on Health, Safety and
Environment (HSE) Courses including :
 Fire Fighting. (theoretical and practical)
 First Aid. (theoretical and practical)
 Risk Assessment.
 CCNA Academy Course in IT- Academy including :
 Network Fundamentals.
 Routing Protocols and Concepts.
 LAN Switching and Wireless.
 Accessing the WAN.
 Summer Training at JELECOM Egypt Company in 2008.
 Summer Training at TELECOM Egypt company in 2010 (Optical Fiber
Splicing).
 GSM and GPRS training in JELECOM Egypt including :
 CDMA and UMTS training in JELECOM Egypt including :
 PIC Microcontroller
 ICDL certified.
 Time Management.
Computing
Skills
 QBasic & Visual Basic
 Matlab programming
 HTML
 Basic Knowledge of Java and JavaScript
 Having knowledge of latest Microsoft windows operating system.
 Application: MS Office, Cisco Packet Tracer, GNS3, Protues and MicroC PRO
for PIC Micro.
Skills  Highly motivated and flexible.
 Team work spirit.
 Can work under great pressure.
 Decision maker.
 Able to travel anywhere.
 Fast & self-learning