1. ERP Implementation:
Issues and Opportunities for
Fresh Graduates
By: Haslina Hasan
Project Manager/Senior Functional
Consultant
2. What is ERP
• Enterprise Resource Planning - is business process
management software that allows an organization to
use a system of integrated applications to manage the
business and automate many back office functions
related to technology, services and human resources.
• Support business through optimizing, maintaining, and
tracking business functions
• Broken down into business processes
– HRM
– Distribution
– Financials
– Manufacturing
3. Introduction of ERP
• Prior to ERP, software was developed to fit
individual processes of an individual business. Due
to the complexities of most ERP systems and the
negative consequences of a failed ERP
implementation, most vendors have included "Best
Practices" into their software.
• Best practices are incorporated into most ERP
vendor's software packages. When implementing an
ERP system, organizations can choose between
customizing the software or modifying their business
processes to the "best practice" function delivered in
the "out-of-the-box" version of the software.
4. Benefits of ERP
• Common set of data
• Help in integrating applications for decision
making and planning
• Allow departments to talk to each other
• Easy to integrate by using processed built into
ERP software
• A way to force BPR (reengineering)
9. Order to Cash (O2C) Business Process
Corporate Performance Management Collaboration
Manage Revenue
Manage Customer Data Quality
Manage Customer Credit
Transact Tax Invoice / Bill
Manage
Receivables
Receive Pmt
Write-off
Bad Debt
Banks
Customers
Payment
Processors
Data
Providers
12. Business Process Proposal (e.g.)
Adventa Operational Flow Without MFG- Proposed
Sub ConSupplierTNSBAdventa HealthCustomer
PO
MFG
SO
INTRANET SALES SYSTEM
INV
PO-IR
Quantity
Check
PO
SUP
Send PO
Send
Item
s
Sterilization
Finished Good
ISO
Requestraw
Material
Acknowledgment
AP
AR
Invoice Fr Supplier
Sales Order
from
Customer
INV
Generate
IR
RequestforOrder
AutoInvoiceProgram
Invoice Bill to Customer
Interco Transaction
QtyCheck
Supplier Billing