Case Study : Data-Driven Transformation of Springfield's Police Force Springfield, Virginia in the United States of America has been collecting data on the crimes that have been occurring in the city boundaries between 1998 and 2019. The data includes details on the offender, the nature of the crime, the location of the crime, and further details. The dataset contains over 23,000 instances of crimes which have occurred. Due to increasing negative media attention, there is a growing perception by the citizens of Springfield that they are no longer safe. They are starting to complain and resent the elected officials. Because next year is an election year, the Mayor, Mayor Jones, is growing increasingly concerned about the social welfare of the citizens she is responsible for. Mayor Jones has previously delegated the responsibility of the crime portfolio to her police chief, Chief Odinson. It is Chief Odinson's responsibility to run the entire police force across the areas within Springfield: Central Springfield (postal code: 22150), North Springfield (postal code: 22151), and West Springfield (postal code: 22152). Mayor Jones organised to meet with Chief Odinson to gather the information she needed to transform the city. When she met with Chief Odinson, the Chief was perplexed, he was unsure on how to gather the information the Mayor required. The Chief did know that the police officers in each precinct within each area completed reports about every case (some initiated by the victim, others by witnesses). He also knew that the data on the reports was inputted into an Excel file. Yet, he was not sure on how to extract what he needed from the data file. Recognising his uncertainty and wanting to provide the necessary information to the Mayor, Chief Odinson decided to hire your team of consultants to see how they can best leverage the data that the Chief had access to. Yet, rather than just finding the information to assist Mayor Jones, the Chief decided to take this opportunity to improve how he manages the police. He also met with Police Officer, Sergeant Steve Rogers to see if there is anything data-related that could help the Sergeant perform his duties. Sergeant Rogers informed the Chief that many of his fellow police officers of the Springfield Police Department required more information to understand the nature of the crimes in the area, so that they can be better equipped to respond. You are required to identify a data-driven approach to provide insights in the form of a digital dashboard to assist the following stakeholders: Mayor Jones - to improve societal issues surrounding crimes (focus on all suburbs overall). Chief Odinson - to manage the Springfield Police Department in Central Springfield, North Springfield, and West Springfield (compare the three suburbs). Sergeant Rogers - to be more informed of the crimes in the local areas (focus on one suburb only). 1: Identify one problem area in the data and describe how the digital dashbo.

1. Case Study : Data-Driven Transformation of Springfield's Police Force Springfield, Virginia in
the United States of America has been collecting data on the crimes that have been occurring in
the city boundaries between 1998 and 2019. The data includes details on the offender, the nature
of the crime, the location of the crime, and further details. The dataset contains over 23,000
instances of crimes which have occurred. Due to increasing negative media attention, there is a
growing perception by the citizens of Springfield that they are no longer safe. They are starting
to complain and resent the elected officials. Because next year is an election year, the Mayor,
Mayor Jones, is growing increasingly concerned about the social welfare of the citizens she is
responsible for. Mayor Jones has previously delegated the responsibility of the crime portfolio to
her police chief, Chief Odinson. It is Chief Odinson's responsibility to run the entire police force
across the areas within Springfield: Central Springfield (postal code: 22150), North Springfield
(postal code: 22151), and West Springfield (postal code: 22152). Mayor Jones organised to meet
with Chief Odinson to gather the information she needed to transform the city. When she met
with Chief Odinson, the Chief was perplexed, he was unsure on how to gather the information
the Mayor required. The Chief did know that the police officers in each precinct within each area
completed reports about every case (some initiated by the victim, others by witnesses). He also
knew that the data on the reports was inputted into an Excel file. Yet, he was not sure on how to
extract what he needed from the data file. Recognising his uncertainty and wanting to provide the
necessary information to the Mayor, Chief Odinson decided to hire your team of consultants to
see how they can best leverage the data that the Chief had access to. Yet, rather than just finding
the information to assist Mayor Jones, the Chief decided to take this opportunity to improve how
he manages the police. He also met with Police Officer, Sergeant Steve Rogers to see if there is
anything data-related that could help the Sergeant perform his duties. Sergeant Rogers informed
the Chief that many of his fellow police officers of the Springfield Police Department required
more information to understand the nature of the crimes in the area, so that they can be better
equipped to respond. You are required to identify a data-driven approach to provide insights in
the form of a digital dashboard to assist the following stakeholders: Mayor Jones - to improve
societal issues surrounding crimes (focus on all suburbs overall). Chief Odinson - to manage the
Springfield Police Department in Central Springfield, North Springfield, and West Springfield
(compare the three suburbs). Sergeant Rogers - to be more informed of the crimes in the local
areas (focus on one suburb only).
1: Identify one problem area in the data and describe how the digital dashboard will help to
address this problem. Why is the problem important and how will developing the dashboard help
to address the problem? Specify one problem from the overarching challenge of improving the
safety of the city. How will the data help the stakeholders achieve their objectives through the
support of the digital dashboard?