3. Ahead of Business Intelligence
More than Analytics
Beyond Performance Management
We improve your efficiency
4. EBC Solutions, a Process Software Developer,
has years of experience in analyzing the
requirements of organizations and
developing applications to meet their
business needs. We work with you to
critically analyze the business processes you
have in place and find ways of making them
more efficient.
We also analyze the software systems which
are in use and recommend the best
solution(s) based on your existing
infrastructure.
What is Workflow Management?
Workflow Management is the digital automation or systemization of a collection of previously manual or disparate
business processes and tasks with the goal of improving efficiency and productivity.
5. Why Workflow Management?
At the end of the day, why do companies invest in workflow management?
Streamline and speed up internal processes by
reducing manual entry and request handling.
Reduce errors and re-work.
Reduce risk of improperly approved requests.
Improve compliance with audit trails.
Increase output and increase productivity (this
goes for people handling requests as well as
requestors).
A unified, personalized request experience for
employees.
Track request status (completed, pending, or in-
progress, etc.) in real time.
Identify performance trends (group and
individual) over time.
Reduced license overhead for enterprise systems
(ERP, CRM, etc.)
Monitor finance team performance against
Service Level Agreements.
Identify and remove finance process barriers or
bottlenecks. Better align tasks with the
appropriate skillsets.
Drastically reduce paperwork and associated costs
and waste.
Reduce need for manual decision making and
handling with business rules.
6. For example, your company may currently handle network
access requests by having a new employee call the IT
department to request access. This seems simple assuming:
The new employee knows to call for access and has the
number.
The new employee gets the right person on the first call
who happens to be free.
They know the name of the network they need access to.
There are no management approvals required.
Otherwise there will be a series of calls and emails back and
forth as the new employee, their manager and the IT
department arrive at the proper outcome.
7. Executive Dashboard
Analytical dashboards are typically designed to help executives and senior leaders
establish targets and goals based on insights from a volume of data collected over
time, such as the last month, quarter or year. Furthermore, analytical dashboards
help decision makers understand what happened, why it happened, and give them
the information they need to implement appropriate changes.
Process Flow Management
Operational dashboards are often leveraged by department managers and front-line
workers to monitor key performance indicators and other performance metrics.
Operational dashboards give the user the power to drill through current
information, get alerts, and identify potential operational issues as they happen.
Project Management
Project Management Includes managing tasks, projects and teams through an
intuitive web interface. EBC will help your organization communicate, collaborate
and get things done
Modules