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MARKETING RESEARCH



        Paul
       Talha
       Imam
         Ali
I.     Introduction & Marketing Problem
II.    Qualitative Research
III.   Quantitative Research
IV.    Findings and Implications
V.     Limitations
Political
Economical
Sociocultural
Technological
Legal
Environmental
Technology




   iPad
“Sales of tablet PCs could reach 50 million units
worldwide by 2012, surpassing the figure for netbooks”
The Times April 1, 2010
STUDENTS!




 Old School
STUDENTS ?




 New age
MARKETING PROBLEM

(a) When it comes to students in further
education in the UK, how many will purchase a
tablet
(b) What are the most important features in a
tablet PC for students
2. Qualitative Research
FOCUS GROUP: FINDINGS
    Some would like to purchase a tablet
    not after a particular amount of time
    but when the circumstances are right

       What was seen as an advantage
    for some is a disadvantage for others

     We identified some of the features
     users would be looking for when
            purchasing a tablet

          Profiles can be identified
FOCUS GROUP: FINDINGS
Profiles
                              Intention of
                                purchase
                                           Overall opinion

                                           Positive e.g. thinks the concept is
The Enthusiast                    Yes      original and would be helpful for his
                                           studies
                                           Positive but is awaiting something e.g:
The Waiter                     Yes but.... next generation, that products of
                                           substitution break
                                          Issues with the concept e.g: not sure if
The Skeptic                     Maybe
                                          the device would fit his lifestyle

                                          Negative e.g: believes the concept is
The Fatalist/Traditionalist      No       unusable, that current solutions are
                                          superior
2. Quantitative Research
Sample


          Biological Veterinary Agriculture Physical
          sciences science
                                 & related             ...    Total
                                 subjects sciences




Total 171800              5135        18250 86045      ...   2396050




Quota         15             1           2     8       ...    210

*Source: Higher Education Statistics Agency
Self administered online:
       Facebook
    Non probabilistic
       Snowball
        Quota
2. QUANTITATIVE RESEARCH: SELF ADMINISTERED SURVEY




             Q1) Will you ever
              buy a tablet ?


            Tablet was too broad a term
            so we defined what seemed
               like a “standard” tablet
575052


                 YES
Not sure         24%
 32%




           NO
           44%
If “Yes” then when ?
       Answer
      related to:

Current solution                                     46%

       Financial                     24%

       Duration              15%

          Tablet           12%

             Misc   3%



                    0          13          25   38         50
Feature: Preferred input method ?
Feature: Preferred input method ?


                        Voice
                         6%



                                    Touch
               Stylus                50%
                44%
Q3) Features

        Please place the following six features in
         order of importance for a Tablet PC:

   Screen Quality
   Battery life
   Design (Aesthetics)
   Tech Specs
   Access to AppStores, MediaStores
   Input Method
Too much data for this presentation

                so

We will focus on what respondents
ranked as their first most important
     feature and we will do an
  in depth analysis of this feature
Features ranked the first most important:

   Screen quality                                    54%

    Input method                     23%

      Battery life        10%

Design (cosmetic)        7%

  Technical specs        6%

             0%
   ContentStores


                     0          15         30   45         60
In depth analysis: How important is the screen for students


                                                                                     60
             54%

                                                                                    45



                       31%
Population




                                                                                30



                                                                               15

                 1st             4%       10%
                         2nd
                                 3rd
                                          4th       1%                     0
                               Ranking              5th
                                      s                       6th
3. FINDINGS

 Tablets will be successful in the
market of computers for students

    Many are “not sure” perhaps
it is a problem with the products
or more likely there is a need for
     marketing communication
3. FINDINGS

     Our ranking of features
 constitutes valuable information
for manufacturers and marketers


     Tablet PCs offer new
   opportunities not just for
  students but for universities
LIMITATIONS


Method: Limited accuracy
People change opinion
Brand power
and...
give aways....
give aways....
REFERENCES
•   The Times (2010) Tablets the right size for consumers to swallow.
    Apr 1 2010. http://business.timesonline.co.uk/tol/business/
    columnists/article7083572.ece

•   Higher Education Statistics Agency. (2006) http://www.hesa.ac.uk/

•   Seton Hill university. (2010) http://www.setonhill.edu/

•   Bradley, N. (2007) Marketing Research. Tools and Techniques.
    Oxford University Press, Oxford

•   Rogers, Everett M. (1962). Diffusion of Innovations. Glencoe: Free
    Press

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Marketing Research Tablet PC Students

  • 1. MARKETING RESEARCH Paul Talha Imam Ali
  • 2. I. Introduction & Marketing Problem II. Qualitative Research III. Quantitative Research IV. Findings and Implications V. Limitations
  • 4. Technology iPad
  • 5. “Sales of tablet PCs could reach 50 million units worldwide by 2012, surpassing the figure for netbooks” The Times April 1, 2010
  • 8. MARKETING PROBLEM (a) When it comes to students in further education in the UK, how many will purchase a tablet (b) What are the most important features in a tablet PC for students
  • 10.
  • 11. FOCUS GROUP: FINDINGS Some would like to purchase a tablet not after a particular amount of time but when the circumstances are right What was seen as an advantage for some is a disadvantage for others We identified some of the features users would be looking for when purchasing a tablet Profiles can be identified
  • 12. FOCUS GROUP: FINDINGS Profiles Intention of purchase Overall opinion Positive e.g. thinks the concept is The Enthusiast Yes original and would be helpful for his studies Positive but is awaiting something e.g: The Waiter Yes but.... next generation, that products of substitution break Issues with the concept e.g: not sure if The Skeptic Maybe the device would fit his lifestyle Negative e.g: believes the concept is The Fatalist/Traditionalist No unusable, that current solutions are superior
  • 14. Sample Biological Veterinary Agriculture Physical sciences science & related ... Total subjects sciences Total 171800 5135 18250 86045 ... 2396050 Quota 15 1 2 8 ... 210 *Source: Higher Education Statistics Agency
  • 15. Self administered online: Facebook Non probabilistic Snowball Quota
  • 16. 2. QUANTITATIVE RESEARCH: SELF ADMINISTERED SURVEY Q1) Will you ever buy a tablet ? Tablet was too broad a term so we defined what seemed like a “standard” tablet
  • 17. 575052 YES Not sure 24% 32% NO 44%
  • 18. If “Yes” then when ? Answer related to: Current solution 46% Financial 24% Duration 15% Tablet 12% Misc 3% 0 13 25 38 50
  • 20. Feature: Preferred input method ? Voice 6% Touch Stylus 50% 44%
  • 21. Q3) Features Please place the following six features in order of importance for a Tablet PC: Screen Quality Battery life Design (Aesthetics) Tech Specs Access to AppStores, MediaStores Input Method
  • 22. Too much data for this presentation so We will focus on what respondents ranked as their first most important feature and we will do an in depth analysis of this feature
  • 23. Features ranked the first most important: Screen quality 54% Input method 23% Battery life 10% Design (cosmetic) 7% Technical specs 6% 0% ContentStores 0 15 30 45 60
  • 24. In depth analysis: How important is the screen for students 60 54% 45 31% Population 30 15 1st 4% 10% 2nd 3rd 4th 1% 0 Ranking 5th s 6th
  • 25. 3. FINDINGS Tablets will be successful in the market of computers for students Many are “not sure” perhaps it is a problem with the products or more likely there is a need for marketing communication
  • 26. 3. FINDINGS Our ranking of features constitutes valuable information for manufacturers and marketers Tablet PCs offer new opportunities not just for students but for universities
  • 27. LIMITATIONS Method: Limited accuracy People change opinion Brand power and...
  • 30. REFERENCES • The Times (2010) Tablets the right size for consumers to swallow. Apr 1 2010. http://business.timesonline.co.uk/tol/business/ columnists/article7083572.ece • Higher Education Statistics Agency. (2006) http://www.hesa.ac.uk/ • Seton Hill university. (2010) http://www.setonhill.edu/ • Bradley, N. (2007) Marketing Research. Tools and Techniques. Oxford University Press, Oxford • Rogers, Everett M. (1962). Diffusion of Innovations. Glencoe: Free Press